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Laundry Attendant

4 weeks ago

Mesa, United States LaundroLab - Mesa - Gilbert Road Full time

**About us**

LaundroLab - Mesa - Gilbert Road is a small business in Mesa, AZ. We are professional and innovative. Our #1 goal at LaundroLab is to make laundry happy. LaundroLab is re-imaging the traditional laundromat with it's customer-first approach providing a one-stop-shop for all laundry needs. Our laundromat will elevate the community and create a safe, welcoming environment for all.

**Love to help others? Enjoy interacting with people? We’re hiring for a Closing / Evening Shift, Bilingual, Customer Service Attendant at our brand new Laundromat in Mesa**

As a Customer Service Attendant, you must have a passion for customer service and love helping people. You will greet customers coming in, answer their questions, and help them get set up on our LaundryPay Mobile App or troubleshoot any problems that may arise with our machines. You will also learn the ins-and-outs of our Wash, Dry, Fold laundry process.

**Customer Service Attendant Responsibilities**:

- Greet our customers and guests. Being bilingual is strongly preferred, but not required.
- Become a laundromat expert who is able to troubleshoot any issues with our machines
- Sell laundry supplies and cover the front desk to keep our laundromat clean and welcoming
- Wash, dry, and fold laundry according to our process
- Care for our customer’s items as if they were your own
- Cleaning as needed
- Check in and organize laundry bags.
- Sort and prepare laundry for the wash, dry, fold process.
- Spot treat items that need special attention.
- Transport laundry from washers to dryers.
- Fold, pack, and package orders
- Maintain accurate records of customer specifications & items laundered throughout the cleaning process.
- Other duties as assigned

What you’ll get as a Customer Service Attendant:

- This role starts at $15 per hour
- You'll work from the best Laundromat facility in the city. We have a clean, modern laundromat that is temperature controlled.
- Weekly pay every Friday

Job Requirements of a Customer Service Attendant
- Previous customer-facing customer service experience required
- Bilingual in English & Spanish strongly preferred, but not required
- Prior experience working in a laundromat is a plus
- Positive attitude and ability to problem solve
- Ability to stand for 6 hour shift
- Laundry Brothers 1, LLC is an equal opportunity employer. We value diversity and strive to create an inclusive environment representative of a variety of backgrounds and experiences. Employment is decided solely on the basis of qualifications, merit, and business need._
- Laundry Brothers 1, LLC is an independently owned and operated franchisee of LaundroLab, LLC; LaundroLab, LLC shall have no authority over hiring or firing decisions of any specific employee and any employment agreement is specifically between the employee and Laundry Brothers 1, LLC._

**Job Type**: Part-time

Pay: From $15.00 per hour

**Benefits**:

- Employee discount

Schedule:

- Evening shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed

Application Question(s):

- Are you legally authorized to work in the US?
- Are you over the age of 18?
- Are you bilingual?
- Do you accept the starting wage of $15.00 per hour?

Shift availability:

- Day Shift (preferred)
- Night Shift (required)

Work Location: In person

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