House Attendant/laundry

2 weeks ago

Costa Mesa, United States Ramada by Wyndham Costa MesaNewport Beach Full time

CHM Hotels is committed to providing excellent services that make a good stay great and are seeking House Attendants for our Costa Mesa/Newport Beach location to help us achieve our mission. At CHM hotels, there are many benefits such as employee discounts and much more. We seek House Attendants who are passionate about making a good stay great and willing to work together to get the job done. Both AM and PM positions are available, please indicate your preference for AM or PM shifts when applying. Thank you

**JOB SUMMARY**

The House Attendant cleans and maintains hotel public areas and assists with housekeeping duties as needed. Laundry Attendant collects dirty linens, loads washer and dryer, folds clean linens and distributes to room attendants as necessary.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**
- Smile, acknowledge, and greet guests in passing in rooms, hallways, and other public areas
- Maintain knowledge of and comply with departmental policies, services procedures, and standards
- Clean and maintain hotel public areas (lobby, restrooms, hallways, stairwells, elevators, pool, restaurant, etc.) to meet established cleanliness and quality standards
- Clean and maintain floors, rugs, carpets and upholstered furniture to meet established cleanliness and quality standards
- Respond to guest requests for additional supplies and amenities
- Assist housekeeping staff as needed with linens, mattresses, emptying laundry carts, and cleaning rooms
- Collect used linens and trash from housekeeping carts as necessary
- Stock and maintain supply rooms and housekeeping carts
- Ensure furniture, fixtures, and equipment are clean and in working order to meet standards and submit maintenance work order requests as necessary
- Other duties as assigned

**REQUIRED SKILLS AND ABILITIES**
- Service Oriented - Actively looking for ways to help people
- Time Management - Managing one's own time and the time of others
- Adaptability - Ability to adapt to changing situations
- Prioritization - Must be able to adjust to changing priorities and complete multiple projects despite interruptions
- Availability to work a flexible schedule including weekends, and holidays

**EXPERIENCE - EDUCATION**
- High school diploma or equivalent preferred
- Prior hotel housekeeping experience preferred

CHM Hotels participates in E-Verify
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- CHM Hotels se compromete a brindar excelentes servicios que hacen que una buena estadía sea excelente y busca asistentes de habitación para nuestra ubicacion de Costa Mesa/Newport Beach para ayudarnos a lograr nuestra misión. En los hoteles CHM, hay muchos beneficios, como descuentos para empleados y mucho más. Buscamos asistentes de habitación apasionados por hacer que una buena estadía sea excelente y dispuestos a trabajar juntos para hacer el trabajo. Tanto los puestos de mañana como de tarde están disponibles; indique su preferencia por los turnos de mañana o tarde al presentar la solicitud. Gracias

RESUMEN DEL PUESTO

El Personal de Limpieza General se encarga de la limpieza y el mantenimiento de las áreas públicas del hotel y ayuda con las tareas de limpieza de habitaciones cuando es necesario.

FUNCIONES Y RESPONSABILIDADES ESENCIALES
- Sonreír, reconocer y saludar a los huéspedes al pasar por las habitaciones, los pasillos y otras áreas públicas
- Tener conocimiento y cumplir con todas las políticas, procedimientos de servicio y normas del departamento
- Limpiar y mantener las áreas públicas del hotel (lobby, baños, pasillos, escaleras, elevadores, piscina, restaurante, etc.) de modo que cumplan con las normas de limpieza y calidad establecidas
- Limpiar y mantener los pisos, alfombras, tapetes y muebles tapizados de acuerdo con las normas de limpieza y calidad establecidas
- Ayudar al personal de limpieza cuando sea necesario con la ropa blanca, los colchones, a vaciar los carros de la lavandería y a limpiar las habitaciones
- Recoger la ropa blanca usada y la basura de los carros de limpieza cuando sea necesario
- Abastecer y mantener las salas de suministros y los carros de limpieza
- Garantizar que el mobiliario, las instalaciones y el equipo estén limpios y en buen estado de funcionamiento para cumplir con las normas y presentar solicitudes de órdenes de trabajo de mantenimiento según sea necesario
- Completar las listas de verificación diaria del turno y actualizar la planilla de asignaciones del estado de las habitaciones

**APTITUDES Y HABILIDADES REQUERIDAS**
- Vocación de servicio: buscar activamente formas de ayudar a las personas
- Gestión del tiempo: gestionar el tiempo propio y el de los demás
- Adaptabilidad: capacidad de adaptarse a las situaciones cambiantes
- Establecer prioridades: debe ser capaz de adaptarse a los cambios en las prioridades y completar varios proyectos a pesar de las interrupciones
- Disponibilidad para trabajar turnos flexib

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