Current jobs related to Operations Manager - Anaheim - Oceania Inc

  • Operations Manager

    5 days ago


    Anaheim, California, United States SOLitude Lake Management Full time

    About the RoleWe are seeking a highly skilled Operations Manager to join our team. As a key member of our organization, you will be responsible for leading and developing a team of specialists, driving sales and revenue growth, and ensuring exceptional customer service.Key ResponsibilitiesManage daily operations of specialists to provide superior customer...

  • Operations Manager

    2 weeks ago


    Anaheim, California, United States MetaSource Full time

    Job SummaryWe are seeking a highly skilled and experienced Operations Manager to join our team at MetaSource. As a key member of our leadership team, you will be responsible for managing day-to-day operations of your assigned team or shift.Key ResponsibilitiesTeam Management: Oversee and manage assigned production employees, ensuring they have the resources...

  • Operations Manager

    3 months ago


    Anaheim, United States Orange County Erectors, Inc. Full time

    Job DescriptionJob DescriptionWe are a steel fabricator located in north Orange County California, looking for an Operations Manager to oversee the company’s organizational processes and operations to ensure productivity and quality. Main duties include overseeing the recruiting and hiring process, improving productivity and efficiency and managing quality...

  • Operations Manager

    1 month ago


    Anaheim, United States The Salvation Army Full time $29

    ABOUT THE ARCThe Salvation Army (TSA) Adult Rehabilitation Center (ARC) is a no-fee program to assist men & women in their journey to complete our rehabilitation program.  We are grateful for the contributions our valued employees make toward the maintenance and effectiveness of the programs.  The organization is indebted to and dependent on the diligence...


  • Anaheim, California, United States Superior Roofing Systems, Inc. Full time

    Warehouse Manager Job Description **About Us** Superior Roofing Systems, Inc. is a leading roofing service provider with a strong presence in Southern California and Salt Lake City, Utah. Our commitment to delivering exceptional craftsmanship, reliability, and customer service has been the cornerstone of our success for decades. **Job Summary** We are...


  • Anaheim, United States Gecko Hospitality Full time

    Job OverviewAn upscale dining establishment in Anaheim, California, is seeking an experienced General Manager to lead the operations of its newest location, expected to generate an annual revenue of $15 million.This role requires a strong operational leader with a deep understanding of the upscale dining sector, full-service and full bar experience, and the...


  • Anaheim, California, United States Old Dominion Freight Full time

    Job SummaryWe are seeking a highly skilled and experienced Warehouse Operations Manager to join our team at Old Dominion Freight Line. As a key member of our operations team, you will be responsible for managing a shift or section in a service center, ensuring the safe and efficient movement of freight.Key ResponsibilitiesMonitor and evaluate the safety of...


  • Anaheim, California, United States Din Tai Fung Full time

    About the RoleWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Din Tai Fung. As a key member of our culinary team, you will be responsible for managing the day-to-day operations of our restaurant, ensuring that our high standards of quality and service are consistently met.Key ResponsibilitiesRestaurant...


  • Anaheim, California, United States ViaPlus Full time

    About ViaPlusViaPlus is a global mobility company specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured back-office technology facilitate high-volume transactions for seamless multimodal mobility.We are pioneers in the transportation transaction and mobility...


  • Anaheim, United States cava Full time

    {"title": "Restaurant Operations Manager", "content": "Are you ready to take your leadership skills to the next level in a dynamic and fast-paced restaurant environment? As a Restaurant Operations Manager at CAVA, you will have the opportunity to develop and implement effective operational strategies, drive business growth, and lead a high-performing...


  • Anaheim, California, United States Farmer Boys Full time

    Job SummaryWe are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Farmer Boys. As an Assistant General Manager, you will play a key role in the success of our restaurant, overseeing daily operations, managing staff, and ensuring exceptional customer service.Key ResponsibilitiesLeadership and ManagementSupervise and...


  • Anaheim, California, United States Penhall Company Inc. Full time

    Job SummaryPenhall Company Inc. is seeking a highly skilled and experienced Branch Operations Manager to lead our regional operations and drive business growth. As a key member of our management team, you will be responsible for overseeing the day-to-day activities of our branch, ensuring seamless execution of projects, and developing strategic plans to...


  • Anaheim, California, United States ViaPlus Full time

    About ViaPlusViaPlus is a global mobility company specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured back-office technology facilitate high-volume transactions for seamless multimodal mobility.We are pioneers in the transportation transaction and mobility...


  • Anaheim, California, United States Controlled Contamination Service Full time

    Job DetailsLevel: ManagementJob Location: Anaheim, CAPosition Type: Full TimeSalary Range: $64,000.00 - $65,000.00 Salary/yearTravel Percentage: Up to 50%Job Shift: DayDescriptionControlled Contamination Services is a national provider of facility solutions, technical and decontamination services, with a strong presence in the Life Sciences, Technology, IT,...


  • Anaheim, United States American Equipment HR LLC Full time

    Company Overview:American Equipment HR LLC is a prominent organization specializing in the fabrication, distribution, and servicing of overhead cranes and hoists. Our network includes several well-known brands, and we pride ourselves on being one of the largest independently owned providers in the industry, catering to a diverse clientele across the...


  • Anaheim, California, United States Ganahl Lumber Full time

    Job SummaryThe Hardwoods Operations Manager is responsible for overseeing the sales, inventory, and day-to-day operations of our Hardwood business. This role involves managing a team of sales professionals, ensuring accurate inventory levels, and coordinating with buyers to meet business needs.Key ResponsibilitiesManage a team of sales professionals to...


  • Anaheim, California, United States Gecko Hospitality Full time

    Restaurant Manager Job DescriptionWe are seeking a highly skilled and experienced Restaurant Manager to join our team at Gecko Hospitality. As a Restaurant Manager, you will play a crucial role in the success of our operations.Key Responsibilities:Oversee the day-to-day operations of the restaurant, ensuring seamless execution of our menu and service...


  • Anaheim, United States ViaPlus Full time

    ABOUT VIAPLUS:ViaPlus is a global mobility company in the Intelligent Transportation Systems (ITS) market, specializing in revenue and services management solutions for the transportation industry. Our customer operations, data analytics, and full-featured, single-account back-office technology facilitate the high-volume transactions required for seamless...


  • Anaheim, California, United States TEC Group, Inc. Full time

    Job Summary:Tec Group, Inc. is seeking a highly experienced Sanitation Manager to join our team. As a key member of our operations team, you will be responsible for maintaining the highest standards of cleanliness across our production areas.Key Responsibilities:Sanitation Team Management: Lead and manage the sanitation team to ensure effective cleaning and...


  • Anaheim, California, United States Marriott International Inc Full time

    Job SummaryAs a Senior Operations Manager at Marriott International Inc, you will be responsible for overseeing the execution of all operations in the rooms area departments, including Front Office, Engineering/Maintenance, and Housekeeping. Your primary goal will be to continually improve guest and employee satisfaction while maximizing the financial...

Operations Manager

4 months ago


Anaheim, United States Oceania Inc Full time

**Job Description Summary**:
The Operations Specialist plays a vital role in our organization, ensuring smooth operations across various departments. This includes managing customer services, technical support, along with product-related activities, warehouse operations, process optimization, project management, and interdepartmental coordination with our overseas counterpart.

The goal is to maintain seamless processes across various departments, optimize system and data management, and ensure that the company's product handling and customer service are efficient and effective. Your contributions are key to enhancing overall organizational performance and customer satisfaction.

**Key Responsibilities**

Project Management:

- Lead cross-functional projects, managing resources and timelines.

Customer Services Management
- Manage the company’s current ticketing system (Zendesk) that allows customers' inquiries and issues to be tracked, assigned, resolved, and documented through company CRM.
- Manage and train both Customer service and Tech Support departments to have the product knowledge and communication skills to assist customers efficiently.
- Implement solutions to improve customer connection rates
- Monitor the performance of the Asia-based CS team and QC them
- Create and handle a dashboard for the whole department for data insight

Process Optimization and Project Management:

- Implement strategies to streamline workflows.
- Manage and execute diverse projects.
- Coordinate activities across different departments for efficiency and effectiveness.

Product Management:

- Oversee the entire product lifecycle, from warehouse inventory to delivery.
- Handle product transfers between warehouses
- Process international shipments, particularly containers from China to the U.S.

ERP System and Warehouse Management:

- Utilize ERP system to Manage inventory tracking and replenishment.
- Conduct warehouse operations management, ensuring optimal organization and product flow.
- Collaborate with marketing for demo room hosting, affiliate programs, and Key Opinion Leaders (KOL) to ensure timely order fulfillment.

Data Analysis and Dashboard Management:

- Design and maintain Customer Service (CS) dashboards in Zendesk.
- Develop dashboards for marketing, repairs, technical support (TS), and CS to track performance.
- Analyze data to optimize marketing strategies and operational efficiency.

**Qualification and Skills**:

- Bachelor’s degree in a relevant field.
- Minimum 3 years of management experience
- Proficient in Microsoft Suite, Google Suite, ERP systems, and Tableau.
- Strong communication skills, analytical ability, and problem-solving skills.
- Bilingual in Mandarin

**Working Conditions**:

- Regular office hours with some flexibility for operational demands.