Resident Services Director

2 weeks ago


Laguna Hills, United States Pacifica Senior Living Full time

_**Pacifica Senior Living is looking to hire a Resident Services Director to join our team**_

This position will facilitate the successful operation of the Residential Care Department. The Resident Services Director supervises other associates and coordinates Resident Care Programs to comply with state regulations and Pacifica Policy and Procedures.

**Responsibilities**:

- Supervise resident care staff, provide training, set and adjust rates of pay and hours of work, provide formal and informal performance feedback, recognize both appropriate and inappropriate behaviors/performances through rewards and discipline, and apportion work among subordinates.
- Interview residents and families prior to admission and coordinate pre-admission screening and assessment. Evaluate resident care needs and determine required level of care upon admission and changes in condition. Maintain clear records of all resident changes, requests, and irregularities.
- Update medical charts and care plan.
- Observe residents' health status and take actions to address concerns within scope of practice.
- Record and notify Executive Director, physician, pharmacist, and family of any significant changes to resident's health status and/or reactions to drugs, treatments, or significant incidents.
- Order medications from pharmacy, maintain records, and ensure that medications are properly stored and cared for
- Implement orientation and education programs that explain the philosophy of service in accordance with Pacifica Policies and Procedures.
- Schedule Personal Care Assistants, develop daily tasks, and make assignments.
- Verify employee hours on time cards and payroll reports and arrange replacement staffing when necessary.
- Monitor associates in administration of mediation, including frequent audits of medication records. Interview and test job applicants.
- Continually assess resident needs in relation to associate training needs to determine priorities in designing an ongoing orientation program.

**Requirements**:

- **Licensed nurse preferred but NOT required.**:

- This position also requires 1-2 years of supervisory experience, prior care experience in an assisted living community or skilled nursing facility, and valid First Aid and CPR Certification.
- Able to speak, read, write and understand the English language fluently.

**Work schedule**:

- Tuesday
- Saturday_
- 8:30 am
- 5:00 pm

Pacifica is an Equal Employment Opportunity Employer committed to hiring a diverse workforce and maintaining an inclusive culture. All qualified applicants will receive consideration for employment, without regard to their race, religion, ancestry, national origin, sex, sexual orientation, age, disability, marital status, medical condition, and any other status protected by state or federal law. As an Equal Employment Opportunity Employer, we comply with the Americans with Disabilities Act (ADA) to make reasonable accommodation to qualified individuals. Qualified individuals are encouraged to discuss potential accommodations with the employer.

Our facility practices COVID safety guidelines.

Pay: $42.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Healthcare setting:

- Assisted living facility

Schedule:

- 8 hour shift
- Day shift
- Weekends as needed

Work Location: In person



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