Deputy Director, Service Centers

3 weeks ago


Laguna Niguel, California, United States Citizenship And Immigration Services Full time
U.S. Citizenship and Immigration Services (USCIS) is an agency within the U.S. Department of Homeland Security (DHS) comprised of approximately 19,000 Federal. We lawfully administer immigration and naturalization adjudication functions and establish immigration services policies and priorities.


Service Center Operations Directorate (SCOPS) adjudicates applications and petitions for persons seeking immigration benefits that do not require in person processing or interviews.

This position is eligible for remote work. This position is for the California Service Center.

Major Duties:

  • Assists the Director in carrying out all delegated authorities and responsibilities for planning, directing, managing, and coordinating the activities of the Service Center to include processing and adjudicating applications and petitions for immigration and nationality benefits and privileges.
  • Supports the Director in administering key national goals and priorities for the immigration benefits program and is responsible for results to Headquarters' senior management.
  • Assists the Director in overseeing the Center's responsibility for related functions to support its operations, including fraud detection, records operations, public information services, and operation of computer support systems and administrative support systems and activities.
  • In conjunction with the Director, provides executive leadership and direction to subordinates under his/her supervision to ensure effective and efficient program management.
  • Helps ensure that programs are carried out in conformance with federal immigration laws, regulations, policies, and procedures governing Center operations.


As a member of the agency's executive team, you will implement the President's Management Agenda within your specific area of responsibility.

For an overview of the diverse responsibilities USCIS carries out within the Government, visit our website at

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