Business Operations Manager

2 weeks ago

Madison, United States Wisconsin Family Ties Full time

Wisconsin Family Ties is searching for a resourceful, organized, critical thinker to fill this key role for a growing nonprofit, helping to manage our day-to-day operations. The Business Operations Manager (BOM) blends hands-on work and managerial duties to ensure the smooth day-to-day operation of Wisconsin Family Ties.

Wisconsin Family Ties (WFT) is a social impact nonprofit focused on improving the support, understanding, and acceptance of families that include children with social, emotional, behavioral, or mental health challenges.

**_
Essential Job Duties_**
- Establish and/or improve operational systems, processes, policies, and procedures necessary to support WFT’s mission. Ensure the efficient, organized operation of Wisconsin Family Ties by documenting administrative tasks and procedures, developing and maintaining a system for organizational files and documents, interfacing with vendors to maintain office equipment, and overseeing procurement of needed resources/supplies.
- Supervise the accounting and operations staff.
- Lead the human resources function including the administrative processing of new hires, updating job descriptions, and maintaining the employee handbook.
- Maintain WFT’s operational, fiscal, administrative, and archival documents. Oversee proper retention and disposal of organizational records.
- Coordinate registration/billing for WFT’s annual conference and other events, liaising with WFT’s Events Manager.
- Plan for WFT’s physical office space needs; liaise with WFT’s landlord.
- Contribute to organizational strategies/planning as a member of the WFT leadership team.
- Other duties and/or special projects as assigned by the executive director.

**_ Key Requirements _**
- Bachelor’s degree or equivalent experience
- Minimum of two years of relevant work experience with administrative operations, preferably for a nonprofit organization
- Understands typical structure, challenges, and benefits of a small nonprofit
- Exceptional interpersonal skills; high level of poise and professionalism
- Ability to prioritize and manage multiple projects at the same time
- Ability to handle sensitive and confidential information with discretion
- Strong computer skills; advanced skills with Microsoft 365.
- Exceptional organizational skills and ability to operationalize work that is, at times, complicated and multi-faceted
- Understands human resources information systems (BambooHR a plus)
- Basic knowledge of nonprofit accounting (QuickBooks Online a plus)
- Understands constituent relationship management (CRM) databases (Salesforce a plus)
- Experience interfacing with a payroll processor and submitting payroll data is preferred
- Experience as a parent or caregiver of a child with social, emotional, behavioral, or mental health challenges strongly preferred

**_ Benefits_**

This full-time position offers a salary commensurate with experience and a competitive benefits package.

**Wisconsin Family Ties actively strives to be an anti-racist organization

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