Manager, Operations Business Systems

1 week ago

Madison, United States Exact Sciences Corporation Full time

**Help us change lives**

At Exact Sciences, we’re helping change how the world prevents, detects and guides treatment for cancer. We give patients and clinicians the clarity needed to make confident decisions when they matter most. Join our team to find a purpose-driven career, an inclusive culture, and robust benefits to support your life while you’re working to help others.

**Position Overview**

**Essential Duties**

include but are not limited to the following:

- Collaborate cross-functionally with Production, Quality Control, Supply Chain, Planning, Distribution, R&D, Finance, IT and Quality to support business needs.
- Utilize data-driven insights to identify trends, patterns, and opportunities for improvement in operational processes.
- Lead efforts to analyze current business processes, identify inefficiencies, and develop and implement solutions to optimize operations.
- Establish key performance indicators (KPIs) and metrics to monitor the effectiveness of operational processes and track progress towards goals.
- Serve as a liaison for Operations with SAP business users and IT/SAP configuration experts, internally and externally.
- Serve in a project management capacity, as needed, to support key business objectives.
- Work with leadership to support our growing business; including global implementations, process and system design, integration testing, validation, user training, and post go-live support.
- Oversee the gathering, analyzing, and documentation of business and functional requirements; translate needs of the business into applicable system design solutions.
- Ensure the team has the knowledge and resources needed to develop and maintain training.
- Challenge business requirements if they would lead to unreasonable system changes (e.g., no harmonization or costs/benefit aspects).
- Evaluate, prioritize, and manage changes to the SAP system using appropriate change management processes.
- Develop and oversee the project funnel for Operations related projects.
- Oversee first level support for SAP users and SMEs in the Operations area.
- Mentor, guide, and develop team members to grow talent within the organization.
- Consistent demonstration of exceptional leadership qualities, including but not limited to the ability to attract and retain the best team, foster a culture of high performance, lead with integrity, humility, accountability, and courage, and set a clear vision to energize teams towards the future.
- Effectively manage, support, and guide your team, including, but not limited to delegating tasks and responsibilities, assess employee performance and provide helpful feedback and training opportunities.
- Dedicated team player who is able to withstand the high demands of a fast-paced environment.
- Strong oral and written communication skills; ability to communicate across all levels of the organization.
- Ability to thrive in a fast-paced, frequently changing, and evolving environment.
- Strong interpersonal skills.
- Strong analytical, negotiation, problem-solving, and troubleshooting skills.
- Excellent planning and logistics skills around business processes to directly support users and corporate processes.
- Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
- Support and comply with the company’s Quality Management System policies and procedures.
- Maintain regular and reliable attendance.
- Act with an inclusion mindset and model these behaviors for the organization.
- Ability to lift up to 10 pounds for approximately 5% of a typical working day.
- Ability to travel 10% of working time away from work location, may include overnight/weekend travel.

**Minimum Qualifications**
- Bachelor’s degree in Operations, Supply Chain, Inventory, Warehouse, Computer Science, Management Information Systems, or related field; or High School Diploma/General Education Degree and 4 years of relevant experience in lieu of Bachelor’s degree.
- 5+ years of experience working with Enterprise Resource Planning (ERP) systems, such as SAP.
- 3+ years of direct leadership experience.
- Excellent knowledge of SAP configuration to support Supply Chain, Manufacturing, Logistics and Warehouse, and Quality.
- Professional working knowledge of Computer Systems Validation or equivalent “Best Practices”.
- Demonstrated effective training and presentations skills.
- Proficient in Microsoft Office.
- Authorization to work in the United States without sponsorship.
- Demonstrated ability to perform the Essential Duties of the position with or without accommodation.

**Preferred Qualifications**
- 5+ years of experience in a biotech/life sciences manufacturing environment; preferably in a cGMP, ISO 13485, and/or CLIA environment.
- 3+ years of experience with the integration points of Materials Management (MM) and Procurement Planning (PP) to other SAP modules; such as FI and CO.
- Experience leading a team in a full implementation of an ERP

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