Administrative, Alumni Relations

3 weeks ago

Austin, United States Austin Community College Full time

Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.


Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:
- Values intellectual curiosity and innovative teaching- Is attracted by the college's mission to promote equitable access to educational opportunities- Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.- Focused on student academic achievement and postgraduate outcomes- Welcomes difference and models respectful interaction with others- Engages with the community both within and outside of ACC

Job Posting Title:
Administrative, Alumni Relations & Events

Job Description Summary:
To provide administrative support for alumni & donor engagement and events.

**Job Description**:
Description of Duties and Tasks

2) Communicates program information and assists current or former students, donors, and volunteers..

3) Performs clerical duties including correspondence, ordering supplies and equipment, maintaining files, processing mail, and duplication.

4) Gathers, compiles, and enters data, producing routine and specialized reports and documents; maintains files, records, logs, and other tracking systems.

5) May design and produce handouts, fliers, newsletters, brochures, manuals or other documents; may maintain or update webpages or use social media.

6) Responds to and/or directs inquiries in person or on the telephone; accesses and works with other staff to assist in resolving issues from current or former students, employees, and the public.

7) Maintains schedules, calendars, and appointments, which may include scheduling department meetings and events, issuing invitations, arranging for location and equipment, typing minutes, and preparing information packets.

8) Compiles and produces routine reports or documents.

9) May input budget figures, prepare requisitions, maintain budget sheets, log and track expenditures or take payments, or assist in departmental procurement processes.

10) May serve as a technical resource for computer hardware and software and other office equipment such as copiers and fax machines.

11) May be assigned responsibility for special projects such as scheduling rooms, compiling information packets, creating spreadsheets, charts, and graphs, and other projects.

12) May oversee the work flow of others, as appropriate.

Additional Job Specific Duties- Provide administrative support to the Director of Alumni Relations by providing calendar, meeting, travel support as well as expense reconciliation and budget management.- Providing exceptional internal and external customer service to alumni, students, volunteers, donors, faculty, administration and staff, responding to inquiries, providing explanations and instructions- Supporting, organizing, and sending diverse communications and presentations, including the composition and editing of websites, newsletters, documents and powerpoint presentations, and event needs.- Coordinate events with ACC Foundation and Alumni Relations staff, advisory council, volunteers, and shared interest groups from the Alumni Network.- Coordinate all details of Alumni Relations events-from setting goals and objectives to managing forms, budgets, invitations, timelines, itineraries, briefings and evaluations.- Proactively supports the teams through alumni database coding and reporting, organizing and maintaining data to achieve alumni relations and events goals.- Assist with reviewing and compiling data from the alumni database across alumni relations and events functions, researching data and presenting findings to the team.- Help coordinate and provide support for meetings with external stakeholders including the Alumni Network Advisory Council and Regional Advisory Committees.- Keep inventory of backdrops, banners, promotional and other display materials for the Alumni Relations Department.

Knowledge
- Office procedures and practices.
- Customer service techniques.
- Basic bookkeeping procedures.
- Knowledge and understanding of underserved groups.
- Preparing and processing purchase orders and/or other purchasing liaison skills such as procurement card (P-Card) reconciliation, preparing requisitions, etc.
- Managing the budget within assigned depart

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