Larchmont, Ny
2 weeks ago
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**Requirements**:
- College degree in an arts related field (visual arts)*
- 2-5+ years in a fast paced, public facing environment
- 2-5+ years of administration experience
- Highly computer literate with knowledge of CRM systems
- Ability to pivot between different tasks
- Detail orientation
- The ability to inspire and motivate people about visual arts education
Overview of Responsibilities:
- Maximize new student enrollment to drive school performance:
Keep track of customer inquiries from events, walk-ins, phone calls and advertising outreach
Conduct tours of the center and provide an inspirational experience for the prospective students
Provide exceptional member service for a hospitality level customer experience:
Provide warm and friendly front desk service, warmly greet every member, student and guest
Resolve member conflicts and maintain exceptional service with every customer interaction.
Communicate center policies to members and ensure they sign the membership agreement.
Track and analyze member billing to ensure accuracy around billing, credit usage, coupon usage and subscription status.
Follow up with outstanding orders to collect on failed payments
Communicate with members regarding holiday /emergency closures.
Maximize community engagement and brand awareness through local events, exhibitions, social media and the website:
Participate and execute school events, local community events, rack card distribution and networking to raise school awareness.
Design and update posters and collaterals to meet the needs of upcoming events and programs.
Manage website content to ensure the most up to date class schedule, class inventory, camp schedule, camp inventory, events pages, exhibition page and team page.
Assist in facilitating 2-3 professional artist exhibitions each year.
Create interesting and attractive posts on social media to promote the Art Center and its events
Join local groups and maintain consistent posting.
Facility Management:
Create a welcoming front desk experience ensuring the gallery space is always attractive, well maintained and tidy.
Order supplies and materials for the center
- **Schedule, Pay, Benefits**:
- 40 hours per week according to School needs - This will include weekends and evening hours.
$50,000 to $55,000 per annum plus bonus
Vacation (10 days rising to 15), Sick pay (5 days), Personal days (2), Holidays (10).
Free art classes for self and immediate family
Parking permit for nearby garage is paid for
- One River is an Equal Opportunity Employer institution and does not discriminate on the basis of race, color, national origin, sex, religion, age, disability, sexual orientation, gender identity, veteran status, height, weight, pregnancy or marital status in employment or the provision of services and is an equal access/equal opportunity employer.
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