Customer Service Representative

1 week ago


Long Beach, United States iStaffing Inc Full time

iStaffing is currently looking for a Customer Service Representative in the city of Long Beach, Ca.

**Responsibilities**:

- Handle customer inquiries and complaints
- Effectively communicating to Sales Team, Warehouse, office team and customers.
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services

**Qualifications**:

- Previous experience in customer service, sales, or other related fields
- Microsoft Excel & Outlook
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Must be billingual
- Excellent written and verbal communication skills

Pay: $18.00 - $22.00 per hour

Experience level:

- 2 years

Shift:

- Morning shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person

Work Location: In person



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