Application Administrator, Service Fulfillment

2 weeks ago


Los Angeles, United States UCLA Full time

**Salary & Compensation**
- UCLA provides a full pay range. Actual salary offers consider factors, including budget, prior experience, skills, knowledge, abilities, education, licensure and certifications, and other business considerations. Salary offers at the top of the range are not common. Visit UC Benefit package to discover benefits that start on day one, and UC Total Compensation Estimator to calculate the total compensation value with benefits.

**Qualifications**
- Thorough experience with identification and use of code libraries and open-source forums. (required)
- Thorough experience with common programming tools. Demonstrated ability to follow software specifications. Experience with planning for deployment and creation of feedback mechanisms. (required)
- Experience in complex higher education environments, serving academic and administrative functions of a large public university. (preferred)
- Advanced skills associated with software design, modification, implementation and deployment, including object-oriented programming concepts. (required)
- Demonstrated ability to understand functional needs and how systems can support those needs. Demonstrated ability to develop conversion and system implementation plans. (required)
- Demonstrated software repository skills. Demonstrated testing and test planning skills. Functional experience in service management, ticketing, and/or work ordering Saas platforms. (required)
- Strong written and verbal communication skills and is able to communicate technical information and ideas to a diverse community of colleagues and stakeholders. (required)
- Able to establish and advance positive working relationships and a strong rapport with team members, stakeholders, and customers. (required)
- Strong organizational skills and is able to balance competing priorities and support concurrent projects. Ability to work in a project-based environment using project management practices. (required)
- Strong demonstrated problem-solving skills; scopes solutions based on knowledge of available resources and timelines. Able to ask questions, gather information, evaluate options, and make decisions with integrity. (required)
- Able to participate in activities to advance an inclusive environment that values equity, diversity, inclusion and belonging. (required)
- Thinks creatively and proposes innovative ideas, including the incorporation of new technologies or processes. Is able to work with agility in a fast-paced environment. (required)

**Education, Licenses, Certifications & Personal Affiliations**
- Bachelor's Degree information technology, computer science, public administration, business administration, or a related field, or equivalent training/experience. (required)
- Bachelor's Degree information technology, computer science, public administration, business administration. (preferred)

**Special Conditions for Employment**
- This position is eligible for a hybrid work arrangement that includes regular visits to campus as needed (for those who work remotely, travel/lodging expenses are not eligible for reimbursement).

The anticipated pay range for this position is $113,303-$127,463; salary is dependent upon the skills and experience of the selected finalist.
- Background Check: Continued employment is contingent upon the completion of a satisfactory background investigation.
- Live Scan Background Check: A Live Scan background check must be completed prior to the start of employment.

**Schedule**

8:00 A.M. to 5:00 P.M. PT, Monday through Friday and/or variable based upon operational needs.
- **Union/Policy Covered**

99-Policy Covered
- **Complete Position Description**

Apply

**Campus Requisition #**:
2290

**UC Payroll Title**:
APPLICATIONS PROGR 3

**Department**:
IT SERVICES

**Appointment Type**:
2 - Staff: Career

**Budgeted Pay Scale**:
$113,303-$127,463, annually
- **Full Salary Range**:
USD $71,500.00/Yr. - USD $154,900.00/Yr.

**Remote/Hybrid Eligibility**:
Yes

**Department Location**:
410 Charles E Young Dr E Academic Planning & Budget

**Total Openings**:
1

**Full or Part Time**:
Full Time


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