Front Desk Receptionist

4 weeks ago


Concord, United States Concord Central Dental Full time

**Front Desk Receptionist**

**Responsibilities**
- Greet patients and schedule appointments
- Answer phones, take messages, and direct calls to appropriate staff
- Check patients in and out; collect payment and run scans
- Obtain patient consent; complete HIPAA documentation and HIPAA compliance
- Perform administrative tasks such as filing documents, typing letters, scanning documents, and performing simple math calculations
- Answer simple phone calls, schedule appointments, and return messages
- Ensure patient satisfaction by responding quickly and professionally to patient inquiries and complaints
- Contribute to a positive team environment
- Provide professional customer service to all patients

**Skills & Requirements**
- Must be friendly, outgoing, outgoing phone presence with excellent verbal and written communication skills.
- Must be comfortable with computers and have basic knowledge of office management systems (e.g., EMR)
- Experience with dental software (e.g., DentCAM) preferred but not required.
- Dentistry-oriented is a plus

**Job Types**: Full-time, Part-time

Pay: $22.00 - $25.00 per hour

**Benefits**:

- Dental insurance
- Paid time off

Schedule:

- 8 hour shift

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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