Outdoor Adventure Manager

4 weeks ago


Bear, United States Go Ape USA Full time

Description:
**What does an Outdoor Adventure Manager do?**

This position is responsible for managing all aspects and activities of Go Ape's adventure park to ensure a safe, enjoyable, and memorable experience for all our guests. The Manager is responsible for overseeing daily operations, managing staff, ensuring compliance with safety regulations, and driving revenue growth through effective marketing and customer service.
- Key Responsibilities:_
- Manage all aspects of a Go Ape location which includes overseeing daily operations, managing staff, ensuring compliance with safety regulations, and driving revenue growth.
- Ensure that all equipment, facilities, and structures are in good working condition and meet safety standards.
- Recruit, train, and supervise a team of staff to ensure that all guests receive a high level of customer service and have a safe and enjoyable experience.
- Develop and implement local marketing strategies to drive revenue growth.
- Monitor and analyze financial performance and developing plans to achieve targets.
- Maintain accurate records and reports, including financial reports, staff schedules, and safety reports.
- Ensure compliance with all legal, regulatory, and industry standards and guidelines, including health and safety regulations, environmental regulations, and industry best practices.
- Manage relationships with external stakeholders, including vendors, contractors, and local park partners.
- Respond to customer feedback and complaints, taking appropriate action to resolve issues and improve the guest experience.
- Work collaboratively with other Go Ape Managers and the Operations Department to share best practices and ensure consistency across all Go Ape Locations.

**Requirements**:
**What are the qualifications to be an Outdoor Adventure Manager?**
- A passion for outdoor activities and adventure
- At least two (2) years of experience in a supervisory or management role, preferably in the recreation, leisure, or hospitality industry.
- Strong leadership and team management skills, with the ability to motivate and develop staff.
- Excellent communication and interpersonal skills, with the ability to interact with customers, staff, and stakeholders at all levels.
- Strong analytical and problem-solving skills, with the ability to make sound decisions in a fast-paced environment.
- Excellent organizational skills, with the ability to manage multiple priorities and deadlines.
- Familiar with Microsoft office products, including Outlook, Word, Excel, and SharePoint.
- Additional Requirements_
- At least 18 or older at the time of hire.
- Ability to meet Go Ape participation requirements.
- Ability to work flexible hours, including weekends and holidays, as required.
- Willing to fulfill all roles at the job site as necessary, which includes occasionally lifting 50 pounds, working at extreme heights, and exposure to varying weather conditions.
- Ability to obtain First Aid and CPR certification within 30 days of hire and complete Go Ape Rescue Training

**What is Go Ape?**

Living life adventurously isn’t just a hashtag we use; it’s what we do. Go Ape is an outdoor adventure center with self-guided treetop adventure courses where guests explore the forest canopy, tackling suspended obstacles, navigating challenge elements and riding epic zip lines.

**What’s it like working at Go Ape?**

If you love adventure and want to work for a leader in the outdoor recreation industry, you’ll love Go Ape. Go Ape is more than just a unique job, we offer challenging and rewarding careers. We are a mission-driven organization, striving to inspire everyone to live life adventurously while giving back to the local communities we call home. Our diverse squad shares a passion for the environment, adventure and doing good. Go Ape is proud of our innovative, and highly collaborative culture, where everyone has the opportunity to contribute and be heard at all levels within the organization. Oh, and we have some pretty impressive job perks: Aside from all of the fresh air you can breathe, we offer competitive compensation and benefits like bonus programs, PTO, paid holidays/leave, healthcare plans, 401(k), flexible scheduling, and much more
- Pay Rate: Commensurate with experience_
- Pay Type: Salary_
- Schedule: Varies with operating hours_
- Status: Full-Time_



  • Bear, Delaware, United States Go Ape Full time

    Job Type Full-time Description What does an Outdoor Adventure Manager do? This position is responsible for managing all aspects and activities of Go Ape's adventure park to ensure a safe, enjoyable, and memorable experience for all our guests. The Manager is responsible for overseeing daily operations, managing staff, ensuring compliance with safety...

  • Hostel Manager

    4 weeks ago


    Big Bear Lake, California, United States ITH Big Bear Lake Adventure Hostel Full time

    Are you looking for an exciting opportunity to manage a Hostel in the mountains? Look no further We are seeking a passionate and dedicated Hostel Manager to join our Team and oversee our beautiful mountain Hostel.As the Hostel Manager, you'll have the chance to work in a stunning natural environment and create unforgettable experiences for our guests. You'll...

  • Hostel Manager

    2 months ago


    Big Bear Lake, California, United States ITH Big Bear Lake Adventure Hostel Full time

    Are you looking for an exciting opportunity to manage a Hostel in the mountains? Look no further We are seeking a passionate and dedicated Hostel Manager to join our Team and oversee our beautiful mountain Hostel.As the Hostel Manager, you'll have the chance to work in a stunning natural environment and create unforgettable experiences for our guests. You'll...


  • Bear, United States Equity LifeStyle Properties Full time

    Overview: We are currently seeking a skilled and dedicated Groundskeeper to join our team. As a Groundskeeper, you will be responsible for maintaining the overall appearance and functionality of our outdoor spaces. This is a vital role in ensuring that our grounds are well-kept and visually appealing. Responsibilities: - Perform regular landscape maintenance...


  • Big Bear Lake, United States Big Bear Mountain Resort Full time

    Year Round Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for alpine good...


  • Big Bear Lake, United States Big Bear Mountain Resort Full time

    Year Round Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for alpine good...


  • Bear Mountain, United States Guest Services, Inc. Full time

    **Retail Manager - $50,000+/year** Pay ranges from $50,000 to $56,000/year. Guest Services, Inc. offers Healthcare Options (medical, dental, vision, HSA/FSA options, etc.) ,401K match, paid holidays, paid time off, employee discounts at recreational and lodging facilities nationwide, and more! **JOB SUMMARY** The Manager is responsible for all aspects of...


  • Big Bear Lake, United States ITH Big Bear Lake Hostel & Retreat Center Full time

    Join our team at ITH Big Bear Lake Hostel and be an ultimate host to travelers visiting the mountains. You will work on the management team and ensure the operation is running up to excellent standards. This is a great entry-level opportunity if you want to pursue a job in hostel management. Providing guests with a daily authentic local experience and...

  • Kids Stuff Staff

    4 weeks ago


    White Bear Lake, United States YMCA Twin Cities Full time

    Get paid to play! The YMCA child care program is hiring fun, energetic, individuals that love working with children and families, NO EXPERIENCE NECESSARY! Do you like to play games, lead activities or are you creative? Do you want to make a difference in your community? The child care program offers flexible schedules, career development, a great mission...

  • Kids Stuff Staff

    1 month ago


    White Bear Lake, United States YMCA Twin Cities Full time

    Get paid to play! The YMCA child care program is hiring fun, energetic, individuals that love working with children and families, NO EXPERIENCE NECESSARY! Do you like to play games, lead activities or are you creative? Do you want to make a difference in your community? The child care program offers flexible schedules, career development, a great mission...


  • Bear Mountain, United States Parks, Recreation & Historic Preservation, Office of Full time

    **DUTIES AND RESPONSIBILITIES**: The New York State Office of Parks, Recreation, and Historical Preservation is seeking a Natural Resource Technician to work in the Palisades Region, with parks in Rockland, Orange, and Ulster counties. The technicians will work closely with the Regional Natural Resource Specialist and Environmental Stewardship Biologist to...


  • Big Bear Lake, United States The Salvation Army Full time

    Mission Statement: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination. Position Summary: The Food Service...

  • Program Coordinator

    4 weeks ago


    Big Bear City, United States YMCA of Greater Long Beach Full time

    **Position Summary**: Supports all logístical and operational aspects of Summer Camp and Outdoor Education programs with a focus on Camp Site, camper family logistics, and scheduling. **Essential Functions**: 1. Coordinates all camp schedules and logistics 2. Lead on all camp registrations and sign ups 3. Coordinate camper family needs and requests 4....

  • Activities Attendant

    4 weeks ago


    Big Bear Lake, United States Big Bear Mountain Resort Full time

    Seasonal (Seasonal) Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for...


  • Big Bear Lake, United States Big Bear Mountain Resort Full time

    Seasonal (Seasonal) Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for...

  • Activities Attendant

    3 hours ago


    Big Bear Lake, United States Big Bear Mountain Resort Full time

    Seasonal (Seasonal) Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for...

  • Program Coordinator

    4 weeks ago


    Big Bear City, United States YMCA of Greater Long Beach - Los Altos Full time

    **Position Summary**: Supports all logístical and operational aspects of Summer Camp and Outdoor Education programs with a focus on Camp Site, camper family logistics, and scheduling. **Essential Functions**: 1. Coordinates all camp schedules and logistics 2. Lead on all camp registrations and sign ups 3. Coordinate camper family needs and requests 4....


  • Big Bear Lake, United States Big Bear Mountain Resort Full time

    Seasonal (Seasonal) Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for...

  • Bike Instructor

    1 week ago


    Big Bear Lake, United States Big Bear Mountain Resort Full time

    Seasonal (Seasonal) Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for...

  • Bike Instructor

    1 week ago


    Big Bear Lake, United States Big Bear Mountain Resort Full time

    Seasonal (Seasonal) Working at Big Bear Mountain Resort puts you in the middle of it all, with some of the West Coast's best skiing/snowboarding and mountain biking terrain at your doorstep and Southern California's iconic beaches, deserts, and landscapes all within driving distance. Big Bear Mountain Resort is Southern California's year-round home for...