Customer Service Associate
3 weeks ago
At Far Out Solutions, we ignite technological progress by empowering our clients with innovative IT solutions. Founded in 2003 and grounded in Florida, we've expanded our reach globally, driven by a team of over 150 tech lovers. We're not just about providing services; we're about building relationships and ensuring success for businesses everywhere. Here, each employee contributes to our mission of seamless business operations and high client satisfaction. Join us, and be part of a community that values growth, satisfaction, and impactful solutions. Let's innovate together and make a real difference.
**Join our team as a Customer Service Representative.** This role is designed for individuals who excel in customer service, sales, and administrative tasks, specifically within the printer sales sector. Your expertise in Excel will be key to managing and analyzing our sales data effectively while driving business growth.
**Responsibilities**:
- **Customer Engagement (30%)**: Engage with customers to provide first-rate service and support, driving sales and ensuring satisfaction.
- **Administrative Sales Support (25%)**: Handle administrative duties related to printer sales, including coordination with vendors like Xerox to manage supply and service needs.
- **Excel-Based Inventory & Analysis (20%)**: Utilize advanced Excel skills to maintain precise inventory records, manage pricing structures, and analyze sales performance.
- **Logistics Coordination (15%)**: Coordinate logistics for printer deliveries, ensuring efficient and timely fulfillment of orders.
Required Knowledge, Skills, and Abilities:
- **Customer Service & Sales (Essential)**: Strong experience in customer service and sales, preferably in the printer or technology retail sector.
- **Microsoft Excel (Essential)**: Advanced proficiency in Microsoft Excel, capable of handling complex spreadsheets and data analysis.
- **Communication Skills (Essential)**: Excellent communication skills, with the ability to build lasting relationships with clients.
- **Attention to Detail (Essential)**: Demonstrated ability to manage multiple tasks and maintain attention to detail.
- **Education (preferred)**: High School Diploma required; a degree in business or related field is preferred.
**Benefits**:
- **Growth Opportunities**: Access to training and career development in a supportive, growth-oriented environment.
- **Collaborative Culture**: Join a positive work culture where your contributions are valued, and teamwork is fostered.
Pay: $15.00 - $17.00 per hour
Expected hours: 40 per week
Experience level:
- 2 years
- 3 years
Shift:
- 8 hour shift
Weekly day range:
- Monday to Friday
Work setting:
- In-person
**Experience**:
- Microsoft Excel: 2 years (required)
Ability to Commute:
- Winter Park, FL 32792 (required)
Work Location: In person
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