Director of Operations

3 weeks ago

Houston, United States HCA Houston Healthcare Full time

This position is incentive eligible.

**Introduction**:
Last year our HCA Healthcare colleagues invested over 156,000 hours volunteering in our communities. As a Director of Operations with HCA Houston Healthcare you can be a part of an organization that is devoted to giving back

**Benefits**:
HCA Houston Healthcare, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long
- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income

Learn more about Employee Benefits

**_ Note: Eligibility for benefits may vary by location._**

Would you like to unlock your potential with a leading healthcare provider dedicated to the growth and development of our colleagues? Join the HCA Houston Healthcare family We will give you the tools and resources you need to succeed in our organization. We are looking for an enthusiastic Director of Operations to help us reach our goals. Unlock your potential

**Job Summary and Qualifications**:

- Must hold a BSN + active RN License in the state of TX

Responsible for oversight of the clinical care teams provided by HCA Houston Healthcare AirLife, ensuring that it consistently meets or exceeds standard of care. Involved in goal setting, planning, problem solving, clinical education, leading and communicating to clinical staff. Collaborates with the management team in development, implementation and enforcement of new and existing standards. Responsible for oversight of quality improvement program to ensure HCA Houston Healthcare AirLife division carries out its goals and mission. Essential Functions and Responsibilities include the following:

- Directs the implementation of changes for improvement in clinical quality and/or efficiency in clinical operations.
- Responsible for problem solving and follow-up on clinical questions or concerns on operations, training, quality and compliance through collaboration with appropriate personnel.
- Oversees the Quality Improvement program, including, but not limited to, clinical chart review, statistical analysis, multidisciplinary dashboard and focused audits using an electronic quality management tool.
- Facilitates Medical Director involvement in program objectives.
- Oversees clinical remediation as indicated by chart reviews in collaboration with Medical Director.
- Provides capital budget requests to VP Medical Transport on an annual basis.
- Participates in testing and evaluation of new clinical equipment to ensure high-quality, fiscally-responsible patient care is provided.
- Assists in the clinical education and training requirements for clinical staff, working with Clinical Education Coordinator to create relevant training content.
- Performs medical base audits and makes recommendations to VP Medical Transport for improvement/efficiencies opportunities.
- Collaborates with air medical vendor as required.
- Ensures compliance with HCA Houston Healthcare AirLife initial clinical orientation and annual education requirements.
- Implements and enforces HCA Houston Healthcare AirLife clinical standards in collaboration with the Medical Director.
- Provides annual performance appraisals on clinical staff and performance evaluations of the medical crew and clinical training roles.
- Ensures clinical crew reports show compliance to local, state, Commission of Air Medical Transport Systems (CAMTS) and air vendor and applicable regulatory standards.
- Provides nursing care within his/her scope of pra

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