Service Sales Representative
2 weeks ago
**_Company Overview:_**
**_Position Summary:_**
The Contract/Preventative Maintenance Agreement (PMA) Sales Representative's task is to increase recurring service and monitoring sales for electronic and mechanical life safety systems such as fire alarms, fire sprinklers, suppression systems, and security and special hazards. This will be done by converting ADT Commercial sold projects, non-ADT Commercial sold projects, existing customers and competitive prospects into a service agreement. Service agreements consist of test and inspections, preventive maintenance, central station monitoring and other service offerings. Contract/PMA Sales Reps will be expected to review existing customer system information, as well as to conduct surveys of the life safety systems of potential new prospects. The most critical part of this position is to have outstanding prospecting skills and to have high activity levels in order to achieve your assigned pipeline and sales goals.
**_Duties And Responsibilities_**
- Responsible to grow the business by providing solutions to existing as well as new client base
- Cold-Calling and making outside sales calls on a consistent basis in order to seek out new business
- Conduct building surveys in order to develop proposals to customers
- Create proposals for service agreements; test and inspections, preventative maintenance and central station monitoring
- Make necessary sales presentations to customers and management as requested
- Acquire and maintain sound knowledge of all product lines and services offered.
- Review testing & inspection reports with the Service Technicians & Service Managers to quantify service repair proposals based on discrepancies discovered during system inspections.
- Partner with internal departments to communicate job scopes and relay customer needs.
- Attract new customers to our organization and up-selling our already well-established client base through a combination of outdoor field sales, phone sales, and direct marketing efforts.
- Assist in marketing initiatives related to sales activities, including the development of sales and business plans.
- Demonstrate thorough understanding of company services through presentation to customers.
**Qualifications - External**
**_Minimum Qualifications (Education, Skills & Experience):_**
- Bachelor's degree or equivalent and/or or 3-5 years professional experience in high-volume sales in a fast paced environment.
- Outside sales and cold calling experience
- A successful, proven track record of performance either selling intangibles or selling a service that required excellent prospecting ability
- Exceptional customer service, thoroughness and self-motivation
- Must possess good decision making skills, be very organized and detail oriented
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Proficient in Microsoft Office (Word, Excel & PowerPoint)
- Valid driver's license with acceptable record, will conduct background and drug test
**_Preferred Qualifications:_**
- Experience and strong understanding of fire alarm life safety systems, CCTV, security and card access systems, low voltage systems, installation and testing
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