Youth Housing Case Manager

1 week ago

Pewaukee, United States Hebron Housing Services Full time

**Position Summary**:
The Youth Housing Case Manager works to identify the needs of homeless youth (ages 18-24), connects them to resources, and helps them form a plan for obtaining long-term housing and financial stability. This role will take leadership responsibility in coordinating and providing case management services for clients enrolled in the Youth Housing Program.

**Responsibilities**:
1. Provide Case Management Services to households and/or single individuals in the Joint Youth Transitional/Rapid Re-housing Program in Waukesha, Ozaukee, and Washington Counties.

2. Coordinate and provide care that is safe, effective, trauma-informed, and client-centered.

3. Maintain accuracy and organization in client files.

4. Meet with clients to assess their needs and form individualized plans for housing stability, employability, and long-term financial wellbeing.

5. Oversee life-skills coordination, which develops clients’ ability to meet daily responsibilities and improve their potential to live independently.

6. Work with community partners to refer clients to mental health assistance, job skills training, resume assistance, and other services.

7. Enter guests into the Coordinated Entry system in a timely manner; maintain accurate records on the Wisconsin Clarity database, including Coordinated Entry, case notes, and referrals.

8. Monitor and adjust client statuses based on changing needs and conditions.

9. Help clients make informed decisions by acting as their advocate regarding their current situation.

10. Work in conjunction with the Housing Program Manager to help complete tasks and achieve goals.

11. Collaborate with the leadership team, shelter staff, and case management team.

12. Participate in regular meetings with program/shelter staff.

13. Flexibility to work hours outside of regularly scheduled time.

14. Participate in regular ongoing training.

15. Perform other duties as assigned by the Housing Program Manager

**Skills/ Qualifications**:

- Bachelor’s degree preferred.
- Minimum 2-year degree in Social Work, Human Services, or another related field.
- Knowledge of Trauma-Informed care
- Strong organizational skills and ability to work independently.
- Ability to communicate effectively, including verbal, written, and active listening skills.
- Ability to establish and maintain personal and professional boundaries in working with clients.
- Ability to maintain a quality workplace in a diverse, fast-paced, stressful, and changing environment.
- Access to a reliable vehicle for meeting with clients in the community
- Ability to assess emergency situations and respond effectively.
- Follows through with commitments and meets deadlines.
- Demonstrates a strong ability to perform tasks with mínimal supervision or oversight.
- Demonstrates ability to be an effective team member.

**Schedule**:
This hourly, non-exempt position requires a 40-hour work week and has first shift availability. Some weekends and evenings may be required.

Pay: $22.00 - $24.00 per hour

Expected hours: 40 per week

**Benefits**:

- Dental insurance
- Health insurance
- Life insurance
- Mileage reimbursement
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift

Work Location: In person

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