Community Relations Counselor
2 weeks ago
**Company Description**
Do you have HEART? We are looking for individuals who can embrace our mission to purposely brighten and enrich the lives of those we serve with HEART; Hospitality, Excellence, Appreciation, Respect & Teamwork. In this role you will be responsible for leasing apartments and achieving move in goals while maintaining a positive image of the community with referral sources, residents, and staff personnel.
- Meet all expectations of meaningful contacts, leases and occupancy.
- Respond and follow-up with all walk-ins, phone-ins, mail-ins timely and appropriately.
- Secure the required number of budgeted move ins and achieve net gains each month.
- Develop and maintain a good working relationship with residents, families, and professional providers of care.
- Participate in the community outreach program to generate the necessary number of referrals to reach sales goals.
- Report all sales activity to supervisor daily.
- Assure every alternative is considered before closing a lead.
- Treat each inquiry with value.
- Maintain confidentiality of all pertinent information.
**Qualifications**
- No experience is needed, though previous sales experience in the senior housing industry is preferred.
- You currently have a valid Driver's license.
- You are detail-oriented and take pride in crossing T’s and dotting I’s.
- You have an outgoing personality and enjoy communicating with co-workers from multiple departments, as well as prospective residents and their family members.
- You excel at meeting deadlines and sales goals.
- You have excellent computer skills and the ability to learn new software quickly.
**Additional Information
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