Intake Specialist- Bilingual English and Spanish
3 weeks ago
Exciting opportunity to join our Intake Team in Philadelphia, PA We’re looking for a dedicated Intake Specialist to be the first point of contact for our clients, ensuring they receive the support and guidance they need. Must be bilingual in English and Spanish.
**Responsibilities**:
- Handle incoming client inquiries with empathy and professionalism.
- Gather and document client information accurately.
- Coordinate with legal staff to ensure seamless client service.
- Maintain confidential client records.
**Requirements**:
- Excellent communication and organizational skills.
- Previous experience in customer service or a legal setting is a plus.
- Ability to handle sensitive information with discretion.
- Fluent in English and Spanish
Pay: $18.00 - $19.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Monday to Friday
**Experience**:
- Customer service: 1 year (required)
- Computer skills: 1 year (required)
**Language**:
- Spanish (required)
- English (required)
Ability to Commute:
- Philadelphia, PA 19109 (required)
Work Location: Hybrid remote in Philadelphia, PA 19109
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