Intake Specialist- Bilingual English and Spanish

3 weeks ago


Philadelphia, United States McEldrew Purtell Full time

Exciting opportunity to join our Intake Team in Philadelphia, PA We’re looking for a dedicated Intake Specialist to be the first point of contact for our clients, ensuring they receive the support and guidance they need. Must be bilingual in English and Spanish.

**Responsibilities**:

- Handle incoming client inquiries with empathy and professionalism.
- Gather and document client information accurately.
- Coordinate with legal staff to ensure seamless client service.
- Maintain confidential client records.

**Requirements**:

- Excellent communication and organizational skills.
- Previous experience in customer service or a legal setting is a plus.
- Ability to handle sensitive information with discretion.
- Fluent in English and Spanish

Pay: $18.00 - $19.00 per hour

Expected hours: 40 per week

Schedule:

- 8 hour shift
- Monday to Friday

**Experience**:

- Customer service: 1 year (required)
- Computer skills: 1 year (required)

**Language**:

- Spanish (required)
- English (required)

Ability to Commute:

- Philadelphia, PA 19109 (required)

Work Location: Hybrid remote in Philadelphia, PA 19109



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