E-commerce Manager

2 weeks ago


Great Neck, United States S. Lichtenberg & Co., Inc. Full time

Our company is a leading supplier of home têxtiles in the U.S. with a broad customer base in brick and mortar and e-commerce. This position is on-site at our Great Neck Office. In-office days are Monday through Thursday with every Friday as a work from home option.

We are seeking a dynamic team player that is responsible for evaluating, strategizing, and optimizing market opportunities to maximize sales and drive digital exposure for assigned E-Commerce accounts. The role also requires digital support of in-house accounts partnering with the Sales team. The E-Commerce Manager reports directly to the Director of E-Commerce.

**MAJOR RESPONSIBILITIES**:

- Formulate new product strategies and oversee product launch cycles from product setup to go-live
- Build and maintain strong relationships with buyers and digital merchants
- Maximize and maintain company profitability across all digital accounts
- Manage projects cross-functionally with internal teams (Design, Creative Services, Demand Planning, Logistics, etc.) to deliver the highest degree of client service
- Assist with digital partnerships (PR/digital/social) and digital aspects of licensee/licensor partnerships

**PROBLEM SOLVING & DECISION MAKING**:

- Internal systems item setup & maintenance
- Retailer partner item setup & maintenance
- Strong analytical and report creation skills
- Provide digital sales reporting, analysis and status updates to upper management weekly
- Respond to daily communications from customers thoroughly and completely
- Monitor sites daily to identify new opportunities with product pages and category page optimization
- Collaborate with E-Commerce team members to optimize digital ad campaigns to maximize ROAS (Return on Ad Spend) and ACOS

**BASIC QUALIFICATIONS**:

- Bachelor’s degree required
- 5-7 years of experience in B2B2C E-Commerce merchandising, sales, and/or account management
- At least 2 years' experience managing a direct report/overseas team
- In-depth knowledge of at least two major retailer or e-tailer portals (Wayfair Extranet, Walmart Supplier Center, Target POL, Kohls K-Link, etc.)
- 3P Amazon Seller Central, Walmart 3P, Shopify/Big Commerce knowledge
- Advanced knowledge of Excel is required (including pivot tables & VLOOKUP's)
- Ability to organize work activities with strong attention to detail and good follow-through skills
- Strong interpersonal and communication skills
- Ability to work with efficiency and focus in a friendly, fast-moving environment

**REPORTS TO**:Director of E-Commerce

**JOB SPECIFICS**:

- Full-time position
- Salary commensurate with experience
- Our company complies with all CDC, state and local COVID-19 protocols
- Some travel required

Pay: $80,000.00 - $90,000.00 per year

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

**Education**:

- Bachelor's (required)

**Experience**:

- E-commerce: 5 years (preferred)

Ability to Commute:

- Great Neck, NY 11021 (required)

Work Location: In person


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