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Csr
4 months ago
**Garden Oaks Veterinary Clinic** was founded in May of 2015 and is a small animal practice that is growing. In the coming year we are expanding to nearly two and one half times our current size and adding diagnostic and therapeutic modalities that will grow our practice even larger. The clinic has been reimagined and will also provide a feline exclusive entrance and waiting/examination area. We have four veterinarians currently and regularly provide learning for veterinary students in externships along with similar externships for veterinary technician students. We have a culture of learning and seek to upgrade and add skills to all who work here. Our goal is to educate our clients and to provide the best healthcare to the pets that they love.
**CSR - Job Description**
3 to 5 years of CSR experience and ensure their ongoing training and performance.
Specific Skillsets/requirements for CSR’s:
Phone Etiquette and Delivery of Messaging as required by superiors,
Greeting Clients and Patients of the Clinic with utmost hospitality,
Dress according to the standards of the Clinic,
Be able to use PIMS system (Cornerstone) efficiently to ensure clients are expeditiously logged in, have appointments handled, and clients/patients discharged.
Handle inventory of products and foods sold through the front desk.
Be able to assist clients with our online pharmacy and understand how to add and remove stock from the pharmacy as needed from time to time.
Perform other roles and duties as my be required from time to time.
