Resell Partner Manager

2 weeks ago

New York, United States ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,700+ customers, we serve approximately 85% of the Fortune 500®, and we're proud to be one of FORTUNE 100 Best Companies to Work For® and World's Most Admired Companies.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

ServiceNow is a pioneering digital workflow company that enhances work experiences for people across various sectors. Our innovative cloud-based platform and solutions are designed to streamline workflows and enhance productivity.

We are looking for a rock-star to join our Global Partnerships & Channels organization, which serves as a strategic pillar and recognized as the growth engine of the company. Partners are critical to driving scale and reach for our ServiceNow Sales organization by capitalizing on Partners’ strong customer base, c-suite relationship, industry, and domain expertise.

**Key Responsibilities**
- Execute against the defined reseller channel sales strategy to increase revenue and market penetration.
- Identify, recruit, and onboard new reseller partners while maintaining fruitful relationships with existing partners.
- Manage sales incentive programs to motivate reseller partners towards achieving sales targets.
- Work closely with reseller partners and ServiceNow named Partner Manager, when applicable, to develop sales plans and strategies for effectively marketing ServiceNow solutions.
- Ensure reseller partners are equipped with the necessary training, resources, and support to successfully sell and implement ServiceNow products.
- Collaborate with marketing to create and execute promotional activities and programs specifically designed for reseller channels.
- Provide reseller partners with regular updates on product developments, market trends, and competitive positioning.
- Facilitate the alignment between reseller activities and ServiceNow's sales objectives, ensuring a cohesive sales strategy.
- Monitor and analyze reseller sales performance, providing guidance and support to optimize sales outcomes.
- Serve as the primary liaison between ServiceNow and reseller partners, ensuring a strong and productive partnership.
- Onsite presence required at partner site weekly or as agreed upon with designated partners.

**Qualifications** To be successful in this role you have**:

- Bachelor's degree in business, Marketing, or a related field.
- Proven experience in channel sales management, with a specific focus on developing and managing reseller partnerships within the technology sector.
- Deep understanding of cloud services, digital workflow solutions, and the competitive landscape.
- Strong negotiation skills, with a proven track record of successfully closing deals and building profitable partnerships.
- Exceptional relationship-building skills, capable of engaging with and influencing partners at all organizational levels.
- Strategic thinker with the ability to create and execute detailed sales plans.
- Excellent communication, presentation, and interpersonal skills.
- Willingness to travel as needed to meet with partners and attend industry events.

**Work Environment**

We are a dynamic and rapidly growing software company with a strong sense of dedication to our customers. We work hard but try not to take ourselves too seriously. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business. We provide competitive compensation, generous benefits, and a professional, yet relaxed atmosphere.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

At ServiceNow, we lead with flexibility and trust in our distributed world of work. Click here to learn about our work personas: flexible, remote and required-in-office.

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