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Marriott- Front Office Supervisor

2 months ago

Orlando, United States Castle Hotel Orlando Full time

**Front Office Supervisor**

**JOB DESCRIPTION**
- Greets guests as they arrive, focusing on personal recognition
- Reviews arrival list daily and assists in preparing and assembling welcome amenities
- Escort VIPs to room and check them in prior to arrival
- Attends promptly to guest needs and inquiries
- Other duties as assigned

**KNOWLEDGE, SKILLS AND ABILITIES**:

- Basic computer skills
- Ability to communicate effectively verbally and in writing
- Ability to exceed expectations of guests and team members
- Excellent time management skills

**JOB COMPETENCIES**:

- Approachability
- Interpersonal savvy
- Customer Focus
- Problem Solving
- Intuitive Service
- Functional/Technical Skills
- Integrity/Trust

**EXPERIENCE**:

- Minimum of 3 year in Front Desk Operations
- In-depth knowledge of hotel Front Desk operations

**EDUCATION**:

- Minimum of High School education, post-high school education preferred

**Job Types**: Full-time, Contract

Pay: $18.00 - $20.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Day shift
- Night shift

Work setting:

- In-person

**Education**:

- High school or equivalent (preferred)

**Experience**:

- Front desk: 1 year (required)
- Hotel Experience: 1 year (required)

Work Location: In person

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