Manager Fraud Investigations
3 weeks ago
**Join Our Team**
For 70 years, Teachers Federal Credit Union has been committed to guiding members toward building a strong financial foundation today for a better tomorrow. Named one of America's Best-In-State Credit Unions by Forbes Magazine in 2022, Teachers has grown into one of the leading credit unions in the United States. As we broaden our national reach, we will continue to ensure that Teachers is a Best Place to Bank and a Best Place to Work. Teachers offers a variety of exciting career opportunities ranging from part-time and full-time staffers to executive leadership roles.
**Summary**:
The Manager Fraud Investigations manages the operations of the fraud investigations department and a team of analysts. Develops policies and procedures to prevent fraud activities and to recover any incurred losses. Identifies the weakness of current control process and recommends enhancements. Collaborates investigation with appropriate business partners and local, state and federal authorities.
**Experience/Education**:
- Bachelor’s Degree Required
- Minimum five years fraud investigations experience with traditional and alternative payment methods required
- Knowledge in card-not-present fraud schemes, risk prevention methods and detection tools for digital, virtual and physical goods required
- Experience investigating fraud typologies, online fraud, account takeover, phishing, online card testing, card fraud, lending, check fraud, required
- Quantitative analytical experience, including background with conducting complex fraud investigations and analysis required
- Understanding of the online payments landscape across all participants, issuer, merchant, acquirer and network required
- ACAMS, CFE or AAP certifications preferred
**Essential Skills**:
- Written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on a course of action
- Creative, team-focused, and effective problem solver
- Proficient with MS Office
- Ability to analyze large transactional datasets, interpret ambiguous situations, and make decisions under pressure
**Job **Responsibilities**:
- Manage a team of employees that investigate potential fraud, high risk transactions, alleged fraud claims, and suspicious and unusual activity
- Develop and maintain policy, procedure and quality control processes
- Resolves escalated issues arising from operations and requiring coordination with other departments
- Lead complex investigations, coordinating efforts among internal and external stakeholders, to drive case resolution and support loss mitigation and recovery
- Draft and file fraud-related Suspicious Activity Reports (SARs)
- Assess fraud risk on card, deposit, lending, wire and ACH payments and prepare reporting and metrics Implement
- Develop action plans for detecting and responding to fraudulent activities against the organization, including self-identified issues, regulatory, audit, risk assessment, or other findings
- Develop trending reports and key indicators used to serve as early warning of high risk and potentially fraudulent activity
- Lead root cause analysis to identify opportunities to predict, prevent and mitigate risk within processes and performance
- Extract and analyze data, investigate data integrity, generate metrics and perform data and portfolio analysis
- Direct operational duties to support adherence to regulatory requirements
- Recommend enhancements and process improvements based on assessment of fraud investigations processes and systems
- Performs other duties as needed upon request by immediate supervisor
- Performs all duties inherent in the role of a manager
Good Faith Salary Range for this position: $88,000 - $110,000 annually.
LI-MP1
-
Senior Product Manager
2 weeks ago
Hauppauge, United States Dime Community Bancshares Full timeJob Details Description Summary : The Senior Product Manager is responsible for a specific scope of product management which includes information reporting with a primary focus on Dime’s proprietary online banking services and Host-to-Host channels, particularly as the company transitions to ISO standards. The role also includes ACH and fraud mitigation...
-
Claims Specialist
1 week ago
Hauppauge, United States Broadspire Full timeExcellence In Everything We Touch Position Summary Administers and resolves non-complex short term claims of low monetary amounts, including Fast Track and Incident Only claims. Documents and monitors open case inventory to ensure proper/timely closing and billing of files. Makes decisions on claims within delegated limited authority. *Salary Range: USD...
-
Quality Management Specialist
8 hours ago
Hauppauge, United States UCP of Long Island Full timeJob DescriptionJob DescriptionFacilitate Agency's Quality Management of State, Local and Federal regulatory compliance, provide support and assistance to each program in implementation of recommendation.Responsibilities Include but not limited to:Conduct investigations for all programs by interviewing staff, reviewing documentation, completing...
-
Project Manager
8 hours ago
Hauppauge, United States Dime Community Bancshares Full timeSummary :The experienced Project Manager leads strategic, enterprise-wide projects that improve Dime's competitive advantage; enhance customer experience and ensure compliance with banking regulations by consistently applying project and change management methodologies and tools throughout the project lifecycle. Salary commensurate with experience, ranging...
-
Quality Assurance Manager
2 weeks ago
Hauppauge, United States Higher Talent Executive Search Full timeQuality Assurance & Reliability Manager Long Island NY Do you have a passion for quality and a keen eye for detail?Are you a highly motivated engineering professional who thrives in a fast-paced environment? This could be the perfect opportunity for you! We're searching for a talented Quality Assurance & Reliability Manager to join our client's dynamic team...
-
Front Office Manager
3 weeks ago
Hauppauge, United States Remington Hotels Full timeJob Description What you will be doing Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Ensure proper staffing levels of front office associates, including...
-
Front Office Manager
7 days ago
Hauppauge, United States Remington Full timeJob DescriptionWhat you will be doingAnticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times. Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel.Ensure proper staffing levels of front office associates, including interviewing, hiring,...
-
Quality Manager
2 days ago
Hauppauge, United States Oldcastle BuildingEnvelope Full timeOldcastle BuildingEnvelope is the leading supplier of value-added, glazing-focused, interior, and exterior products and services. We design, engineer, test, and manufacture solutions in engineered curtain walls, storefronts, entrances, architectural glass, shower enclosures, glazing hardware, windows, railings, and more. The Quality Control Manager...
-
Quality Assurance Manager
2 weeks ago
Hauppauge, United States Higher Talent Executive Search Full timeQuality Assurance & Reliability Manager Long Island NY Do you have a passion for quality and a keen eye for detail? Are you a highly motivated engineering professional who thrives in a fast-paced environment? This could be the perfect opportunity for you! We're searching for a talented Quality Assurance & Reliability Manager to join our client's dynamic...
-
Enhanced Due Diligence
15 hours ago
Hauppauge, United States Dime Community Bancshares Full timeSummary : The EDD Analyst will assist the High Risk EDD Manager in the administration of the high-risk customer Enhanced Due Diligence (EDD) program, a part of Dime's BSA/AML/OFAC program. The EDD Analyst will also perform additional due diligence and analysis as required for high-risk customers, and as otherwise directed by the High Risk EDD Manager. Salary...
-
Quality Assurance Manager
2 weeks ago
Hauppauge, United States Higher Talent Executive Search Full timeJob DescriptionJob DescriptionQuality Assurance & Reliability ManagerLong Island NY Do you have a passion for quality and a keen eye for detail?Are you a highly motivated engineering professional who thrives in a fast-paced environment? This could be the perfect opportunity for you! We're searching for a talented Quality Assurance & Reliability Manager...
-
Enhanced Due Diligence
1 month ago
Hauppauge, United States Dime Community Bancshares Full timeSummary: The EDD Analyst will assist the High Risk EDD Manager in the administration of the high-risk customer Enhanced Due Diligence (EDD) program, a part of Dime's BSA/AML/OFAC program. The EDD Analyst will also perform additional due diligence and analysis as required for high-risk customers, and as otherwise directed by the High Risk EDD Manager. Salary...
-
Senior Bank Secrecy Act
7 days ago
Hauppauge, United States Dime Community Bank Full timeSummary : The Senior BSA Analyst will assist the Senior BSA Manager in the administration of the Bank’s BSA/AML/OFAC program. Responsible for independently performing analysis of complex financial transactions and providing a recommendation to the Senior BSA Manager as to whether a Suspicious Activity Report (SAR) should be filed. Ideal candidates will...
-
Manager, Procurement
4 days ago
Hauppauge, United States NARDA-MITEQ Full timeJob DescriptionJob DescriptionJob Location: Hauppauge, NYNarda-MITEQ is dedicated to recruiting and developing diverse, high-performing talent who are passionate about what they do. Our employees are unified in a shared dedication to our customers’ mission and quest for professional growth. Narda-MITEQ provides an inclusive, engaging environment designed...
-
Digital Operations Representative
1 month ago
Hauppauge, United States Dime Community Bank Full time**Summary**: The Digital Operations Representative is responsible for servicing customers and prospects by fielding questions, solving problems, and responding to electronic channel inquiries. The role will also be responsible for managing the digital online account opening workflows and decision queues. **Salary commensurate with experience, ranging from...
-
Hauppauge, United States City Wide Facility Solutions Full timeCity Wide Facility Solutions is the largest management company in the building maintenance industry, facilitating janitorial and more than 20 additional maintenance services for every client. But we do more than manage maintenance services for commercial facilities - we pride ourselves on being a partner that helps save time and solve problems! We are...
-
Quality Assurance Supervisor
5 hours ago
Hauppauge, United States Country Life Full timePosition Summary: Ensures compliance with all US and International Quality requirements including participation in all agency audits. The QA Supervisor oversees inspections and test functions and provides timely feedback to management on product quality trends. Responsible for the inspection of all raw materials, work-in-process (packaging and manufacturing)...
-
Hauppauge, New York, United States M&T Bank Full timeOverview:Evaluate and determine, monitor, and assess the credit risks of larger, more complex commercial clients through detailed financial statement analysis, industry assessment, collateral valuation, cash flow analysis and the ability to repay annual debt service.Primary Responsibilities: Facilitate the credit needs of customers by underwriting new...
-
Associate Compliance Analyst
16 hours ago
Hauppauge, United States Dime Community Bancshares Full timeSummary : Under the direction of the Compliance Testing Manager, the Associate Compliance Analyst is responsible for assisting with Dime Community Bank's Compliance Testing Program by completing compliance reviews. The role partners with business units to maintain a strong culture of enterprise-wide compliance with all applicable federal and state laws, and...
-
UCC Client Services Analyst
14 hours ago
Hauppauge, United States Dime Community Bancshares Full timeSummary: The UCC Client Services Analyst is responsible for the centralized filing and servicing of Dime's UCC Portfolio. This role includes managing all aspects of our UCC collateral, including historical filings and tracking expirations and applicable fee collection. The UCC Client Services Analyst is also responsible for historical filings, facilitating...