Naval Station Goodwill Case Manager

2 weeks ago


Great Lakes, United States Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago Full time

The Case Manager NSGL implements strategies to achieve the goals for the organization and employment support and training for Goodwill Workforce Development program participants and trainees.

RESPONSIBILITY LEVEL:
Implements strategies to achieve the goals for the organization and employment support and training for Goodwill Workforce Development program participants and trainees. Sustains policies, procedures and programs. Typically works on projects and tasks that span 3 - 12 months.

PRINCIPAL DUTIES:
1. Assess program participants for job readiness, education and training needs, and support needs. Develops, implements, and monitors individualized development plans by establishing appropriate goals and objectives for program participants.

2. Responsible for on-the-job-training of new employees, as part of the training team. Provides job-related guidance and support in the areas of career exploration, social and emotional skill awareness, professional appearance, appropriate workplace behavior, attendance. Facilitates referrals to other services (social services, mental health, housing, medical, child care, financial, etc.) as needed.

3. Audits employee’s attendance against Goodwill’s attendance policy. Analyzes progress towards goal achievement for assigned program participants. Attendance reports, phone calls, and individual meetings are used to monitor progress. Participates in corrective action meetings with galley management.

4. Writes regular case notes to record information needed for annual Ability One Individual Employee Evaluations. Accurately reviews and documents program plans on a regular basis and completes other necessary records for all assigned program participants. Utilizes advanced knowledge to address confidential matters on a daily basis.

5. Maintains effective communication and professional working relationships with individuals, referral sources, families and Goodwill staff. Interacts on a daily basis with galley management, human resources, scheduling, transportation, interpreting, intake, uniforms, base access and process review teams to address the needs of participants. Has working knowledge of community resources and assists participants in contacting them as needed. Works with human resources in regard to FMLA, policy issues, benefits, etc.

6. Organize meetings with internal staff to promote communication and consistency.

8. Problem Solving: Light supervision; works independently. Periodic review of work by manager or senior coworker. Solves problems of moderate to advanced complexity; able to identify root cause, interpret data and resolve issues.

9. Technical Skill: Understands and applies professional principles and skills within area of specialization to modify processes to resolve situations.

10. Community Engagement: Champions Goodwill’s community engagement initiatives and serves as an ambassador for Goodwill in the wider community.

11. Responsible for completing other projects/initiatives/duties/responsibilities as assigned.

**REQUIREMENTS**:
1. Two years of college education or experience equivalency, and a minimum of 3 years’ experience.

2. Educational background in vocational rehabilitation (social work, counseling, psychology, special education or similar course of study) to support individual eligibility evaluations and to develop appropriate individual development plans.

3. Prior experience working with persons with disabilities and disadvantages preferred.

4. Knowledge of job training methods, techniques, and principles preferred.

5. Proficiency with Microsoft Office suite (Excel, OneNote, Outlook, PowerPoint, Publisher, Word) and ability to learn and effectively use various Workforce Development Information systems.

6. Must have a valid driver’s license.

7. Bilingual, Spanish or American Sign Language preferred.

CORE CULTURAL COMPETENCIES:
1. Customer Focus: Independently anticipate and meet customer needs, while searching for ways to improve customer service. Internalize customer feedback, and follow up with customer to ensure problems are solved by providing innovative ideas to meet their future needs.

2. Values Differences: Seeks out the diverse perspectives and talents of others, striving to work effectively with others who have different perspectives, backgrounds or styles. Behave with sensitivity towards differences in cultural norms, expectations, and ways of communicating. Challenge stereotyping or offensive comments.

3. Communicates Effectively: Shares information and updates with others, while ensuring a clear, concise and professional communication through reports, documentation, written and other communications. Listens with interest to what others have to say.

4. Situational Adaptability: Demonstrates flexibility of responses to different situations through adapting to the changing needs, conditions, priorities or opportunities. Monitors how well an approach is working to see if a change is needed, recognizing cues th



  • Great Lakes, United States Goodwill Industries of SE WIS Full time

    The Case Manager NSGL implements strategies to achieve the goals for the organization and employment support and training for Goodwill Workforce Development program participants and trainees. RESPONSIBILITY LEVEL:Implements strategies to achieve the goals for the organization and employment support and training for Goodwill Workforce Development program...


  • Great Lakes, United States Goodwill Industries of SE WIS Full time

    The Case Manager NSGL implements strategies to achieve the goals for the organization and employment support and training for Goodwill Workforce Development program participants and trainees. RESPONSIBILITY LEVEL: Implements strategies to achieve the goals for the organization and employment support and training for Goodwill Workforce Development program...


  • Great Lakes, United States Amazing Goodwill Full time

    Naval Station Great Lakes Great Lakes, IL 60088, USA Description The Accounting Technician is responsible for the verification of cash, credit/ debit card payments and meal calculations, compiling and posting financial documents and reconciling invoice statements. RESPONSIBILITY LEVEL: Understand and abides by policies, procedures, and programs. Typically...

  • Training Coordinator

    1 month ago


    Great Lakes, United States Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago Full time

    The Naval Station Great Lakes Training Administrator is responsible for the coordination, planning and enrollment support for NSGL training requirements and initiatives; including class/program coordination, training registration, training content or supplies inventory, and end user enrollment support. RESPONSIBILITY LEVEL: Responsible for the coordination,...


  • Great Barrington, United States Goodwill Industries of Berkshires and So. Vermont Full time

    **Job Title**: Cashier **Goodwill Industries of the Berkshires and Southern Vermont, Inc.** **FLSA Non-Exempt: (**Full-Time) **Must be available to work evenings & weekends as needed** - Processes customer sales quickly and accurately on the cash register. - Processes cash transactions and customer checks, charges and store credits, and accurately...

  • Key Holder

    5 days ago


    Great Barrington, United States Goodwill Industries of Berkshires and So. Vermont Full time

    **GOODWILL INDUSTRIES OF THE BERKSHIRES, INC.** **Role**: Retail -Key Holder **FLSA**: Non-Exempt (Full-Time) **Pay**: $16.00/HR **Must be available to work evenings & weekends** **Job Summary** Perform retail sales functions, select and price donated goods and têxtiles to be sold in retail stores according to the Standard Operating Procedures....


  • Great Lakes, United States Goodwill Industries of Southeast Wisconsin, Inc. Full time

    The Compliance and Eligibility Analyst is responsible for conducting in-depth and complex assessments of individuals with disabilities to determine their capability to function successfully in an unsupported and competitive work environment. Gathers and analyzes information from a variety of sources and submits thorough narrative reports that satisfy federal...


  • Great Lakes, United States Goodwill Industries of Southeast Wisconsin, Inc. Full time

    The Assistant Director - Executive Chef, Procurement implements strategy for Food Service, Menu Building, Special Events, and Galley Inventory System. RESPONSIBILITY LEVEL: Implements strategy for Food Service, Menu Building, Special Events, and Galley Inventory System. Oversees and directs staff in the development and implementation of departmental...

  • Crew Leader

    4 weeks ago


    Great Lakes, United States Goodwill Industries of Southeastern Wisconsin & Metropolitan Chicago Full time

    **RESPONSIBILITY LEVEL**: Contributes to the Goodwill Mission by providing daily oversight to the Food Service Galley’s. Trains and coaches employees. Gives direction to galley employees to ensure that customer satisfaction and food service standards are being met to achieve established goals. **PRINCIPAL DUTIES**: - Support and conduct the training of...

  • Catholic Musician

    5 days ago


    Great Lakes, United States Ladgov Corporation Full time

    Job DescriptionJob DescriptionTitle: Roman Catholic Musician.Location: Naval Station Great Lakes.Job type: Part-time.Schedule:Play music at Sunday service of worship: 104 units.Conduct Music for special services of worship: 10 units.Play music for Command Memorial Services as needed: 5 units.Lead volunteer choirs in both Chapels: 104...

  • Cook

    2 months ago


    Great Lakes, United States Department Of The Navy Full time

    SummaryThe positions are located aboard Naval Station Great Lakes, IL. Incumbent will perform a full range of simple cooking tasks.Duties Performs a variety of tasks such as grilling, frying, baking, prepping, and stocking in accordance with standardized recipes, procedures, and policies. Able to follow oral and written instructions, worksheets, recipes,...

  • Cook

    2 months ago


    Great Lakes, United States Department Of The Navy Part time

    Summary The positions are located aboard Naval Station Great Lakes, IL. Incumbent will perform a full range of simple cooking tasks. Duties ...


  • Great Lakes, United States Dawson Full time

    **Job Summary**: - Annual Salary: $100,000.00 - $120,000.00 (plus per diem) depending on applicant experience. - Location: Naval Station Great Lakes, IL **Responsibilities**: - Ensure work onsite is completed in a safety, quality, and productive manner. - Maintain and implement the 3 Phases of Quality Control per USACE QCM Requirements - Ensure strict...

  • Mobile Sales Clerk

    2 weeks ago


    Great Lakes, United States Department Of The Navy Part time

    Summary This position is located at the Epicenter, Food and Beverage Division, Morale, Welfare and Recreation (MWR) Department, Naval Station Great Lakes, Illinois. ...

  • Mobile Sales Clerk

    2 weeks ago


    Great Lakes, United States Department Of The Navy Full time

    Summary This position is located at the Epicenter, Food and Beverage Division, Morale, Welfare and Recreation (MWR) Department, Naval Station Great Lakes, Illinois.Duties Provides mobile snack bar service to military and civilian personnel that do not have access to a food service facility. Operates a mobile canteen unit and sells a variety of fast food...


  • Great Lakes, United States National Sourcing, Inc Full time

    National Sourcing, Inc. (NSI) is a Service Disabled Veteran Owned business providing program and contract management services to various Federal and Department of Defense agencies. National Sourcing, Inc. is currently seeking a Military Pay Accounting Clerk, to support the Recruit Training Command (RTC) and Naval Station Great Lakes at Great Lakes,...

  • Maintenance Helper

    4 weeks ago


    Great Lakes, United States Department Of The Navy Full time

    Summary This position is located in the Facilities/Maintenance Branch, Support Division, Morale, Welfare and Recreation (MWR) Department, Naval Station Great Lakes, Illinois. The purpose of this position is to maintain and repair facilities and equipment, as well as facility renovations...

  • Maintenance Helper

    4 weeks ago


    Great Lakes, United States Department Of The Navy Full time

    Summary This position is located in the Facilities/Maintenance Branch, Support Division, Morale, Welfare and Recreation (MWR) Department, Naval Station Great Lakes, Illinois. The purpose of this position is to maintain and repair facilities and equipment, as well as facility renovations and support of special events and programs under the jurisdiction of...


  • Lakes, United States Goodwill Industries of Southeastern Wisconsin Full time

    The Assistant Director - Executive Chef, Procurement implements strategy for Food Service, Menu Building, Special Events, and Galley Inventory System.RESPONSIBILITY LEVEL:Implements strategy for Food Service, Menu Building, Special Events, and Galley Inventory System. Oversees and directs staff in the development and implementation of departmental policies,...

  • Maintenance Worker

    1 month ago


    Great Lakes, United States Department Of The Navy Full time

    Summary This position is located in the Community Recreation Branch, Recreation Division, Morale, Welfare, and Recreation (MWR) Department, Naval Station Great Lakes.Duties 30% 1. Performs a variety of maintenance duties which will include, not bot be limited to, cleaning, adjusting, repairing and replacing broken, lost , and worn parts on a variety of...