Personal Lines Account Manager

2 months ago


Portland, United States Cross Insurance Agency Full time

Account Managers in the Personal Lines Department are tasked with maintaining the primary relationship and being a point of contact with our clients once an account is established. They are experienced, knowledgeable insurance professionals who assist our clients in maintaining a current personal insurance program. Account Managers process changes, conduct account reviews, take first claim reports, solve issues as appropriate and advise the clients on how best to protect their assets. They are expected to round accounts and cross-sell business. In advising our clients, they must educate whenever possible on the benefits of carrying sufficient limits for their homes, automobiles, valuables and other assets to adequately protect them from physical loss. Additionally, education on liability exposures is vital to protecting those assets and stabilizes their financial security.

Skills and Abilities:

- Strong communication skills (written and verbal)
- Strong organizational skills
- Ability to prioritize
- Excellent problem solving skills
- Inquisitive nature
- Broad technical insurance knowledge
- Team player
- Strong pro-active service mentality
- Strong persuasive drive
- Self-starter
- Self-motivated
- Pride in work
- Knowledge of AMS360, Microsoft Office (Outlook, Calendar, Word, Excel) is beneficial
- ME Property and Casualty license will be required

Pay: $52,223.93 - $62,893.34 per year

**Benefits**:

- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

Ability to Relocate:

- Portland, ME 04102: Relocate before starting work (required)

Work Location: In person



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