Sales Center Manager

2 weeks ago

Orange, United States Heating and Cooling Supply LLC Full time

Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Sales Center Manager is responsible for managing sales and operations for one of our wholesale distributorships serving HVAC professionals. This position manages the sales center operations and accountable for sales, customer experience, productivity and profitability through effective team leadership.

**Duties and Responsibilities**
- Represent Gemaire as a leader in the industry ensuring maximum sales and profitability.
- Monitor inventory stock levels and merchandising of showroom.
- Manage inventory to ensure mínimal loss throughout the year.
- Recruit, hire, train and develop new associates in compliance with labor laws and company policy.
- Manage workforce including Warehouse, Shipping/Receiving, Delivery, Fleet Drivers, Showroom,
- Counter Sales and Sales personnel.
- Promote safety awareness ensuring associates are employing safe practices at all times.
- Effectively manage the branch P&L.
- Holds self and others accountable for delivering exceptional customer experience while addressing
- customer needs and concerns in a timely manner.
- Analyze and measure business trends, while working with local sales personnel and regional
- leadership to develop strategies for increased store traffic.
- Conduct him/herself in a professional and courteous manner in all aspects of interaction with
- contractors, customers, vendors and employees.
- Coordinate sales center training and company/center events.
- Perform other duties as assigned.

**In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.**

**Requirements**:
**Required Qualifications**:

- 2-4 years of operational experience with retail or wholesale industry.
- Proven leadership, coaching/mentoring and team oriented mindset along with effective delegation of duties.
- Demonstrated ability to grow sales in a retail environment.
- Experience analyzing and using customer, market or competitor data to make informed decisions.
- Ability to build and maintain positive relationships with customers, vendors and employees.
- Experience leading a team of employees towards achieving company goals.
- Capable of working in a fast paced environment with ability to multi-task on different levels.

**Preferred Qualifications**:

- Experience within the HVAC industry with proficiency in air conditioning, heating and ventilation equipment at the distribution level.
- Experience working with contractors.
- Prior leadership roles with P&L responsibility.
- Proven success in sales, operations, purchasing, and warehouse/inventory management.
- Mechanical or technical background.

**Education**:

- 4 Year / Bachelors Degree (preferred)

**Language**:

- Spanish (preferred)

**Work Schedule**:
Mon-Fri, with occasional Saturday during season. Requires morning, afternoon and early evening availability. Must be available to work weekends for annual companywide physical inventory.

**Physical Demands**:
Sedentary - Lifting 0-10 pounds - Frequent

Light Lifting - 10-20 pounds - Frequent

Moderate Lifting - 20 to 50 pounds - Frequent

Heavy Lifting - 50 to 100 pounds - Occasional

Desk Work/Computer use/Telephone use - Constant

Operating a motor vehicle - Occasional

Operating warehouse equipment, forklift, baseloid lift etc. - Occasional

Pay Range: $68K-96K/annual

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