Sales Associate Nf1

1 week ago

Twentynine Palms, United States Marine Corps Community Services Full time

Why Choose MCCS?

Here at MCCS, we believe in meaningful connections, opportunities to build and develop skills that will span throughout your entire career, and creating positive relationships that will last a lifetime. We provide Marines, Sailors, and families with everyday services and support. We believe in serving those who serve.

Joining our world-renowned team also comes with some amazing benefits:
**Flexible vacancies are eligible for the following Employee Benefits (0-40 hours a week)**:

- 401(k) Flex Savings Plan through Fidelity
- Tax-free shopping
- Professional training opportunities to build and develop new skills.
- Access to MCCS facilities such as the child development centers, gyms, movie theaters, bowling centers, pools, golf course, auto skills center, outdoor recreation and more

**Major Duties**:
The Sales Associate is responsible for providing all Marine Corps Exchange (MCX) customers with world class customer service with an additional emphasis on courtesy. Sales associates are the primary service providers and will assist customers in every aspect of the retail business in a friendly, professional, and proactive manner that supports continued customer loyalty. Sales associates assist their customers in challenging scenarios by using an "I can do that" mindset, to make all attempts for a positive customer experience and outcomes, before asking for support from the next level mentor or supervisor. Sales associates are brand and customer program ambassadors for all Marine Corps and MCX programs, including but not limited to, Military
Star, Super Star Student, customer satisfaction surveys and Keep it New.

This position can be scheduled throughout the facility, based on the needs of the business including but not limited to, cashier or self-checkout attendant, customer service, salesfloor / department support, stockroom / backroom, and military clothing. In addition to working indoors, associates may be required to work outdoors or inside coolers and/or chillers. Limited time durations and proper Personal Protective Equipment (PPE) will be provided when working inside coolers and/or chillers. Sales associates who are regularly scheduled in areas are expected to learn basic product knowledge to support customer satisfaction and service.

Sales associates perform store operations tasks such as but not limited to, customer and register transactions, Planogram revisions and setups, identifying missing products, replenish sales floor and coolers, setting promotional signage, visual merchandising, maintaining backroom standards through the 5S program and other operational tasks. Light housekeeping tasks such as but not limited to, sweeping, dusting and trash removal may be part of daily assigned duties. Sales associates are supported by the Specialist role with mentoring, guidance, and training. Sales
associates are expected to work with, learn from and request guidance from Specialists in addition to their supervisors.

Sales associates utilize and complete tasks with basic retail equipment including, but not limited to, cash registers, time clocks, RF scanners, mobile printers, handheld equipment (i.e., Price labeling units, box cutters), signage equipment and basic fixture equipment such as, but not limited to peg hooks, shelves, and mobile stocking carts (5S Program). Assists in preparing and participates in year-end inventory and preparation. Identifies and communicates potential risk of loss and/or theft.

May require additional training or certifications as required by the business and/or normal working assignments, including but not limited to, food safety training and fuel. Articulates MCX value stories and engages with all team members through positive conversations and driving customer satisfaction in a teams win environment. Adheres to safety regulations and standards. Adheres to established standards of the EEO program and prevention of sexual harassment. Performs other duties as assigned. This is a mixed position where the associate must be able to lift and
carry objects up to 45 lbs. independently and objects over 45 lbs. with assistance.

**Qualifications**:
**FOR POSITIONS AT GAS STATIONS ONLY**: May assist with regular fuel lane maintenance including the handling and cleanup of hazardous materials or substances. Must wear appropriate PPE when required. Must pass and maintain current fuel safety training as required.

**MINIMUM QUALIFICATIONS**: At least 1 year experience working in a customer and sales-focused environment is preferred. Cash handling, basic math and register experience strongly preferred. Ability to read and understand operating standards and procedures for service, service recovery, sales and store brand and work within the position to execute these standards properly. Ability to work in a high-performance atmosphere with commitment to service and sales goals. Attention to detail is required.

**How To Apply**:
**PREFERENCE**:

- REQUIRED DOCUMENTS (MUST

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