Service Manager

3 weeks ago


Fontana, United States Sonsray Machinery - Fontana Full time

**What do we do?**
At Sonsray, we’re in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides comprehensive sales, as well as parts and service support, including rental and leasing programs for our CASE customers.

**Why work here?**
At Sonsray, we value all employees, their contributions, and most importantly, their ideas
We know that the key to moving mountains is teamwork.
- Medical (PPO + HSA options)
- Dental, Vision, and Life insurance - Free
- 401K with competitive contributions made by Sonsray
- 80 hrs of annual vacation which increases with years of service
- Uniforms Provided Annually
- Boot Voucher Annually - $125.00
- One full day off and paid for Community Volunteer work, annually
- Birthday Dinner on Sonsray
- Privately owned and operated. All decisions come from the heart, not a boardroom
- Annual Holiday Party - we cover airfare and hotel for you and your +1
- We’re growing We encourage you to also
- Open door policy - enjoy working with an active owner and management team

**A Day in the Life of a Service Manager**:
Compensation: $75,000.00 - $90,000.00 Annually DOE

The Service Manager will be responsible for managing service operations within the dealership to maximize return on investment through; optimizing Service Department processes to ensure internal and external customer satisfaction, growing profitable service labor sales, exercising disciplined expense control, attracting and retaining outstanding talent, and effectively engaging department personnel with P&L responsibilities.
- Develops and follows an annual service budget to provide realistic, attainable, and measurable profit goals compatible with overall dealership financial and operational goals to meet KPIs and business plans
- Manage technician productivity and service departments' overall performance
- Ensures that all manufacturer warranty claims are completed and filed promptly according to the manufacturer’s requirements
- Monitors warranty expense and recovery rates to meet company objectives
- Interact directly with the manufacturer to resolve warranty issues as necessary
- Maintains all management reports necessary to audit the performance of the department and individual employees to include department P&L responsibilities
- Introducing our line of service and product to prospective customers by making cold calls and visits to grow our sales
- Construction equipment experience is necessary to be considered. CASE Construction Equipment is preferred
- Experience managing a repair shop and having external customer experience is necessary
- Must have experience managing 10+ employees and overseeing up to 20 employees
- Must have hands-on mechanical experience with construction equipment and have good mechanical aptitude
- Ability to analyze and interpret internal reports including Profit & Loss Statement
- Must be over 21 years of age, and possess a valid Driver's License to drive for the company


  • Operations Manager

    2 weeks ago


    Fontana, United States UNITED PARCEL SERVICE Full time

    Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

  • Service Manager

    2 weeks ago


    Fontana, United States Fontana Mazda Full time

    The Service Manager is responsible for creating lifetime customers by delivering an unsurpassed customer experience. Runs an efficient and profitable Service Department through productive staffing, customer retention, cost controls, achievement of objectives, and maintenance of all service records. **DUTIES AND RESPONSIBILITIES**: - Forecast and meet goals...

  • Service Manager

    3 weeks ago


    Fontana, United States Transwest Mobile Truck Repair Full time

    TRANSWEST MOBILE REPAIR TRUCK COMPANY We are hiring for a highly skilled Mobile Fleet Service Manager in Fontana, CA. YOU MUST HAVE 3 YEARS EXPERIENCE DIRECTLY AS A MOBILE FLEET SERVICE MANAGER OUR MOBILE TECHNICIANS WORK ON LIGHT TO HEAVY DUTY TRUCKS AND VANS - OUR FLEET CONSIST OF DIESEL ENGINES **Duties**: - Oversee and manage a fleet of vehicles...

  • Service Manager

    3 weeks ago


    Fontana, United States NaumannHobbs Material Handling Corporation Full time

    TransWest Mobile Truck Repair is looking for YOU to fill our Team Service Manager position in our Fontana CA area. TransWest Mobile Truck Repair has been in business since 2009 and we are a leader in mobile fleet maintenance. The Team Service Manger will be required to perform these tasks as the core of their job responsibilities along with other associated...


  • Fontana, United States Customs Goods LLC Full time

    **Summary/Objective**: In this role, the Customer Service Manager is responsible for the processes and systems related to the servicing of customers and supports the Operational Team. This position would be responsible for the delivery of administrative and operational assistance, designed to promote revenue growth, productivity, drive continuous...


  • Fontana, United States AAMCO Transmissions and Total Car Care Full time

    **JOB TITLE**: Center Sales Manager **SUMMARY**: Provides quality customer service to customers through the proper usage of all sales procedures. Answers telephone and sets up appointment times for customers, utilizing Telephone Procedures. **ESSENTIAL DUTIES AND RESPONSIBILITIES**: - Performs a high volume of warm calls to potential customers (must have...

  • Service Manager

    4 weeks ago


    Fontana, United States Ryder Full time

    **Now hiring a Service Manager for our Fontana, CA location.** **Candidates with experience managing a HD Truck service and repair shop is a plus!** **This job offers heath care, 401K, vacation & holiday pay, pay incentives and more!** **Summary** The Manager Operations I manages the operations and personnel for locations with up to 130 equivalent truck...


  • Fontana, United States AAMCO Transmissions and Total Car Care Full time

    Job DescriptionJob DescriptionJOB TITLE:  Center Sales Manager Summary:Provides quality customer service to customers through the proper usage of all sales procedures. Answers telephone and sets up appointment times for customers, utilizing Telephone Procedures.ESSENTIAL DUTIES AND RESPONSIBILITIES:Performs a high volume of warm calls to potential...


  • Fontana, United States Tire Choice Auto Service Centers Full time

    Job Description As a Monro Assistant Automotive Store Manager, you will be involved in all aspects of everyday store operations including the efficient, productive and safe operation of our service bays. The Assistant Automotive Manager position is a great way to start your career at Monro. Starting day 1 you will begin a comprehensive Management...


  • Fontana, United States UCI Inc Full time

    Job DescriptionJob DescriptionWe are seeking an Entry Level Customer Service Manager to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. Bilingual abilities in Spanish are a major plus for the role but are not necessary to apply.Entry Level Customer Service Manager...


  • Fontana, United States Instep Management Group Full time

    Job DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients,...


  • Fontana, United States Instep Management Group Full time

    Job DescriptionJob DescriptionWe pride ourselves on our competitive, but extremely friendly and family-oriented work environment. Our culture promotes constant personal and professional growth, based on principles of respect, trust, and challenge.We are now striving to attract and train the most capable and skilled individuals to help us acquire new clients,...

  • Service Manager

    2 months ago


    Fontana, United States Sonsray, Inc. Full time

    What do we do? At Sonsray, we're in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest CASE Construction Equipment dealership on the West Coast. Sonsray provides compreh Service Manager, Construction, Equipment, Manager, Dealer, Customer Experience, Manufacturing, Retail

  • Service Writer

    3 weeks ago


    Fontana, United States Sonsray Fleet Services - Fontana Full time

    **What do we do?** **At Sonsray, we’re in the business of moving mountains. Sonsray supports the construction, transportation, and agriculture industries. We are the largest Thermo King transport refrigeration & temperature control equipment dealership on the West Coast. We provide comprehensive sales, as well as parts and service support, including rental...

  • Service Coordinator

    3 weeks ago


    Fontana, United States Quincy Compressor LLC Full time

    **Service Coordinator**: - Functional area: Service- Country: United States- City: Fontana- Company name: Quincy Compressor LLC- Date of posting: Apr 22, 2024**Quincy is everywhere.** **We are looking for a Service Coordinator to join our team on our journey for a better tomorrow.** **Your role** Your mission as a Service Coordinator is schedule and...

  • Service Driver

    3 weeks ago


    Fontana, United States TEC Equipment, Inc. Full time

    About Us: Headquartered in Portland, Oregon, TEC has 30+ locations from Seattle to San Diego to the Midwest, serving thousands of customers across Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa and South Dakota. TEC Equipment features Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers and Cottrell auto...


  • Fontana, United States NEXTracker Full time

    Job Title: Field Services Coordinator at NextrackerThe Field Services Coordinator plays a crucial role in overseeing coordination, logistics, and operations for the foundation services program at Nextracker. The Coordinator is responsible for supporting client relationships, estimating, and executing field services for utility-scale energy projects. Join us...


  • Fontana, United States Fontana Chrysler, Dodge, Ram, Jeep Full time

    Overview: - The E**xpress** **Service Advisor** is the center of communication for service/repair activities and the liaison between customers and the technicians. Serving as the primary point-of-contact for express repair matters, the **Express** **Service Advisor** must listen and thoroughly understand customer problems, arrange for appropriate...


  • Fontana, United States Kaiser Permanente Full time

    **Job Summary**: Manages the day-to-day operations of the Utilization Management Program in the Service Area or a Medical Center. Ensures cost effective and quality patient care by appropriate utilization of resources. Provides direction to staff which may include Outside Utilization, Extended Care, Bed Placement, Discharge Planning, Transportation and...


  • Fontana, United States Instep Management Group Full time

    Job DescriptionJob DescriptionWe're looking for an Entry-Level Customer Service Assistant to help grow our newly acquired market, specifically in the Inland Empire. In this role, you will have high expectations and be responsible for the direction and leadership of day-to-day operations within the sales and marketing departments.The Entry Level...