Client Relations Manager

2 weeks ago


Brooklyn, United States RemoteFocus Full time

**About us**

At Remote Focus our ission is to support older adults with Medicare in getting the social and medical services they need to stay healthy and out of the office with the latest home care technologies. We accomplish out mission by providing Chronic Care Management, Remote Patient Monitoring, and Telehealth services to Medicare members with chronic medical conditions.

Our work environment includes:

- Modern office setting
- Food provided
- Modern office setting
- Work-from-home days
- Growth opportunities
- Relaxed atmosphere
- Safe work environment

**Company and Job Overview**:
**Remote Focus** is a Brooklyn based company that provides Chronic Care Management, Remote Patient Monitoring, and Telehealth services to Medicare members with chronic medical conditions. We are currently seeking a **Client Relations Manager** to join our team.

**Duties and Responsibilities**:

- Develop strategies to enhance client relations
- Handle escalated client concerns and issues
- Collaborate with business development manager to target marketing that engages prospective clients.
- Implement and manage client service policies and procedures
- Lead projects related to client service improvement

**Position Requirements**:

- Bachelor's degree in Business Administration or related field
- Proven experience in a sales or client service roles
- Excellent communication skills in English; proficiency in Spanish is a plus
- Strong leadership and supervisory skills
- Ability to analyze data and make informed decisions
- Proficiency in project management tools and techniques
- Demonstrated ability to manage and prioritize multiple tasks effectively

Pay: $61,965.00 - $68,346.00 per year

**Benefits**:

- Paid time off
- Parental leave
- Professional development assistance
- Referral program

Schedule:

- 8 hour shift

**Experience**:

- Sales: 2 years (required)

Ability to Commute:

- Brooklyn, NY 11223 (required)

Ability to Relocate:

- Brooklyn, NY 11223: Relocate before starting work (required)

Work Location: Hybrid remote in Brooklyn, NY 11223



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