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Front Desk Receptionist

1 month ago

Margate, United States Family Dental Arts of Florida, Inc. Full time

**Responsibilities**:

- Greet patients and visitors warmly and ensure a positive first impression of the dental office.
- Answer incoming calls, schedule appointments, and manage the appointment calendar efficiently.
- Verify patient information, insurance details, and update records as necessary.
- Collect and process patient payments, co-payments, and insurance claims accurately.
- Assist patients with completing necessary forms and paperwork.
- Maintain a tidy and organized front desk area, ensuring a professional and welcoming environment.
- Coordinate with dental staff to ensure smooth patient flow and timely assistance.
- Communicate effectively with patients, providing information on services, treatments, and any required preparations.
- Manage patient records and confidential information with utmost discretion and confidentiality.
- Handle inquiries, resolve concerns, and provide general information to patients both in person and over the phone.
- Assist with administrative tasks, including filing, data entry, and maintaining office supplies.
- Collaborate with team members to optimize office operations and patient experience.

**Qualifications**:

- Previous experience as a front desk receptionist in a dental or medical setting is preferred.
- Proficiency in using Open Dental or similar dental practice management software.
- Bilingual fluency in English and Spanish is preferred.
- Strong interpersonal and communication skills, both verbal and written.
- Exceptional customer service abilities and a friendly, approachable demeanor.
- Detail-oriented and capable of multitasking in a fast-paced environment.
- Ability to handle sensitive and confidential information with discretion.
- Reliable transportation to ensure punctuality and attendance during scheduled work hours.
- Flexibility to work the specified schedule, including some Saturday mornings.
- Basic knowledge of dental procedures, treatments, and terminology is a plus.

To apply, please submit your resume and a cover letter detailing your relevant experience and qualifications.

**Experience**:

- Customer service: 1 year (required)
- Computer skills: 1 year (required)
- Dental receptionist: 1 year (required)
- Open Dental System: 1 year (preferred)
- Medical terminology: 1 year (preferred)

**Language**:

- Bilingual (English-Spanish) (preferred)

Work Location: In person

Pay: $15.00 - $18.00 per hour

**Benefits**:

- Gym membership
- Paid time off

Healthcare setting:

- Dental office
- Private practice

Schedule:

- Monday to Friday

**Language**:

- Spanish (required)

Work Location: In person

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