Regional Itinerant Supervisor

1 month ago

Chicago, United States State of Illinois Full time

**Agency**: Department of Human Services

**Opening Date**:04/23/2024
**Closing Date/Time**: 05/06/2024
**Salary**: Anticipated Salary: $7,660 - $10,360 per month ($91,920 - $124,320 per year)

**Job Type**: Salaried
**County**: Cook
**Number of Vacancies**: 1
**Plan/BU**: None

****A RESUME IS REQUIRED FOR THIS JOB POSTING**

**Posting Identification Number 36975**

**Position Overview**:
The Division of Rehabilitation Services (DRS) is the state’s lead division serving people with disabilities committed to diversity, equity, inclusion, accessibility, and racial justice. The mission of the Division is to assist individuals with disabilities in achieving their goals of employment, education, and independent living. This supervisor plans, implements, directs, coordinates, and supervises the operations and activities of the Bureau of Customer and Community Field Services field office overseeing staff for an assigned geographical section of the state, providing direct services in the Vocational Rehabilitation and Home Services Programs to individuals with disabilities to achieve or retain integrated competitive employment and live independently in the community. The Division of Rehabilitation Services is seeking to hire a dynamic and organized supervisor with strong leadership skills to oversee the program activities assigned to an area of the Division of Rehabilitation Services’, Bureau of Field Services regional structure.

**Responsibilities**:

- Serves as a Bureau of Customer and Community Field Services Rehabilitation Itinerant Field Services Supervisor.
- Directs the implementation or coordination of all program activities assigned to field office(s).
- Serves as full-line supervisor.
- Communicates with customers and immediate family regarding services available and issues and concerns with customer’s current services and/or customer and family complaints.
- Develops placement plans, nonfinancial working agreements, employer linkages, etc.
- Conducts supervisory reviews of customer appeals to determine if counselor actions and/or services provided were appropriate and justified.
- Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

**Minimum Qualifications**:

- Requires possession of a Master’s Degree from an accredited college or university in rehabilitation counseling, rehabilitation administration, clinical psychology, counseling psychology, deaf education, special education, or closely related field.
- Requires prior experience equivalent to three (3) years of progressively responsible administrative experience in rehabilitation counseling related field.

**Preferred Qualifications**:

- Three (3) years of professional experience with administering a rehabilitation service-delivery program for persons with disabilities for a public or private organization.
- Three (3) years of professional experience working with federal statutes related to rehabilitation programs such as the Rehabilitation Act and amendments, the Social Security Act, Individuals with Disabilities Education Act (IDEA), Workforce Innovative Opportunities Act (WIOA), and the Americans with Disabilities Act, etc.
- Three (3) years of professional experience working with Federal and State regulations and procedures developing plans to meet the service needs of individuals with disabilities.
- Three (3) years of professional supervisory experience assigning work, providing guidance to subordinates, recommending counseling and/or discipline following collective bargaining agreements, training staff, and preparing and signing performance evaluations.
- Two (2) years of professional experience interacting with and communicating clearly and tactfully with a wide range of individuals that include state agency officials, the public, legislators, employers, internal and external stakeholders, community service providers, professional and lay groups, and employees.
- Two (2) years of professional experience establishing, maintaining, and nurturing effective working relationships in communities served and developing/implementing recommendations for service needs for unserved and underserved populations.

**Conditions of Employment**:

- Requires the ability to travel.
- The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

**Work Hours**: Mon - Fri, 8:30am - 5:00pm
**Work Location**: 6221 S Emerald Dr Chicago, IL 60621-2059

Division of Rehabilitation Services

Bureau of Customer and Community Field Services

Region 1 South - Emerald City Regional

**Posting Group**: Leadership & Management; Health Services ; Social Services

**About the Agency**:
The Illinois Department of Human Services serves families in need across Illinois. Our mission is providing equitable access to social services, supports, programs and resources to enhance the lives of all who we serve. We are committed to the core values

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