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Auto Title Service Representative

3 months ago

Hunt Valley, United States Amynta Group Full time

The **TITLE SERVICE REPRESENTATIVE II** is responsible for conducting effective follow-up for motor vehicle titles. This includes communication with customers, clients, motor vehicle dealers, and motor vehicle agency personnel.

**Repossessions**:Processes customer service requests and repossession requests. Responsible for handling calls from DMV's, dealers, and auctions.

**ESSENTIAL JOB DUTIES AND RESPONSIBILITIES**
- Reassigns title to new dealer and adds to dealer shipment.
- Calls to DMV's and dealers.
- Obtain notary preferred.

**BASIC AND PREFERRED QUALIFICATIONS (EDUCATION AND EXPERIENCE)**
- HS Diploma or General Education Degree (GED).
- 2-5 years experience.
- Some college (preferred).
- DMV or car dealership or title experience a plus.

**MINIMUM JOB SKILLS, ABILITIES AND QUALIFICATIONS**
- Mastery of the English language, both written and verbal.
- Strong attention to detail, is dependable and follows through.
- Experience with Microsoft Excel and Microsoft Word.
- Strong work ethic.
- Previous customer service experience.
- Strong interpersonal skills and ability to work well with people throughout the organization.
- Willingness to maintain a professional appearance and provide a positive company image.
- Ability to meet expected production guidelines.

Pay: $17.00 per hour

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Shift:

- 8 hour shift
- Day shift

Weekly day range:

- Monday to Friday

Work setting:

- In-person
- Office

**Experience**:

- Microsoft Office: 2 years (required)
- Customer service: 2 years (required)
- Title Services: 2 years (preferred)

Work Location: In person