Client Intake Coordinator

4 weeks ago


Lorton, United States Lorton Community Action Center Full time

The Client Intake Coordinator is responsible for coordinating client registration and communication as part of the Client Services team under the guidance of the Program Manager.

**Duties and Responsibilities**:

- Acts as a liaison between clients and LCAC.
- Works with Financial Assistance Specialist to provide appropriate resources to clients when necessary.
- Answers phone calls and assists walk-in clients at LCAC.
- Assesses eligibility of clients and processes client registrations.
- Provides clients with clothing vouchers and coordinates with Thrift Store Co-Managers to provide this service to families.
- Participates in Back-to-School and Holiday outreaches, including donations and distributions with other staff and volunteers.
- Assists with client check-in at food distributions.
- Sends weekly correspondence to clients alerting them of upcoming events and opportunities.
- Attends internal meetings with LCAC staff.
- Assist with maintaining Client Service's social media platforms.

**Requirements**:

- Bilingual (English and Spanish)
- Communication Skills
- Experience working with immigrant communities
- Sensitivity when working with groups of different cultures
- Cooperation to work with a team
- Administrative skills
- Ability to multitask
- Social Media skills/creativity

The salary range is $49,000-$51,000.LCAC offers an excellent compensation package, including paid health care, vacation, and sick leave.

LCAC is an equal-opportunity employer. We welcome applicants without regard to race, religion, sexual orientation, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

Pay: $49,000.00 - $51,000.00 per hour

Expected hours: 40 per week

**Benefits**:

- Employee assistance program
- Health insurance
- Life insurance
- Paid time off

Schedule:

- Monday to Friday

Ability to Relocate:

- Lorton, VA 22079: Relocate before starting work (required)

Work Location: In person


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