Client Intake Coordinator
4 weeks ago
The Client Intake Coordinator is responsible for coordinating client registration and communication as part of the Client Services team under the guidance of the Program Manager.
**Duties and Responsibilities**:
- Acts as a liaison between clients and LCAC.
- Works with Financial Assistance Specialist to provide appropriate resources to clients when necessary.
- Answers phone calls and assists walk-in clients at LCAC.
- Assesses eligibility of clients and processes client registrations.
- Provides clients with clothing vouchers and coordinates with Thrift Store Co-Managers to provide this service to families.
- Participates in Back-to-School and Holiday outreaches, including donations and distributions with other staff and volunteers.
- Assists with client check-in at food distributions.
- Sends weekly correspondence to clients alerting them of upcoming events and opportunities.
- Attends internal meetings with LCAC staff.
- Assist with maintaining Client Service's social media platforms.
**Requirements**:
- Bilingual (English and Spanish)
- Communication Skills
- Experience working with immigrant communities
- Sensitivity when working with groups of different cultures
- Cooperation to work with a team
- Administrative skills
- Ability to multitask
- Social Media skills/creativity
The salary range is $49,000-$51,000.LCAC offers an excellent compensation package, including paid health care, vacation, and sick leave.
LCAC is an equal-opportunity employer. We welcome applicants without regard to race, religion, sexual orientation, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.
Pay: $49,000.00 - $51,000.00 per hour
Expected hours: 40 per week
**Benefits**:
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
Schedule:
- Monday to Friday
Ability to Relocate:
- Lorton, VA 22079: Relocate before starting work (required)
Work Location: In person
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