Intake Coordinator

Quality DME is a privately owned company that was established in 2007 with a goal to create a customer focused CPAP provider. Since 2018, we have nearly doubled in size and are actively expanding throughout the region. As Quality DME has grown, we work to maintain the two founding principles within the company: facilitate employee development and provide superior client satisfaction. We strive to ensure experience to our staff for the achievement of their ambitions and to build lasting careers while providing our clients the best possible outcomes

**Requirements**:

- Ability to type at least 50 words per minute.
- More than a basic understanding of Excel, Word, Outlook, etc.
- Proficiency in communication both written and verbal
- Handle protected health information (PHI) in a manner consistent with the Health Insurance Portability and Accountability Act of 1996 (HIPAA)

**Responsibilities**:

- Communicate effectively with patients, peers, and referral sources to maintain the highest-level of customer service.
- Serves as the primary office contact for our referral sources.
- Create and update patient accounts.
- Create and assign tasks associated with corresponding orders.
- Ensure that all the information needed is passed to Patient Account Specialists so that the appointment is fulfilled to the highest quality.
- Documentation review
- Coordinating with the Patient account specialists if necessary for assistance.
- Performs other related duties as assigned by management.

Pay: $20.00 per hour

**Benefits**:

- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Parental leave
- Referral program
- Vision insurance

Schedule:

- Monday to Friday
- No weekends

Work Location: In person