![NewRez](https://media.trabajo.org/img/noimg.jpg)
In-line Foreclosure QA Specialist
1 week ago
Who we are
Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’ mortgage payments, pay their tax and insurance bills, and help homeowners in default to get current.
Primary Function
This position provides quality control, audit oversight and risk identification for the functions performed within the Foreclosure department. The auditor will work closely with the functional area managers to ensure appropriate review and remediation of defects identified.
- Direct Reports
- N/A
- Principal Duties
- Assist in identifying operational risks and escalating issues to management.
- Performs reviews of proposed judgment orders pre-filing to ensure accuracy and compliance to state and client regulations.
- Performs reviews of other foreclosure related documents to ensure accuracy as needed.
- Regularly enters file level attorney firm discrepancies errors are identified and reviews monthly firm scorecards of highest error rate firms.
- Work with Attorney Network department to develop Performance Improvement Plans when firm quality issues are identified.
- Recommend procedural changes and/or policy updates.
- Identifies trends and potential training opportunities based on quality control oversight.
- Research and review accounts, items, or processes
- Quality Assurance liaison with functional areas
- Provides on-site expertise to assist staff with foreclosure processing and document related questions specific to the quality oversight review.
- Reviews and identifies areas of opportunity from trends in QA analysis, provides information to management on root cause analysis and trends.
- Assist with generation of error reports and monthly reporting of QA key performance indicators.
- Complete monthly workflow audits
- Maintain and improve quality results by following standards, identifying, and recommending areas of improvement or additional oversight.
- Compiles daily, weekly, and monthly loan level quality review results and trending
- Participates in special projects for the department as assigned.
- Performs related duties as assigned by supervisor.
- Education and Experience Requirements
- High school diploma or equivalent required.
- College degree or equivalent experience required.
- 4+ years of mortgage servicing or foreclosure experience required.
- Knowledge, Skill, and Ability Requirements
- Detail oriented, excellent organizational skills and ability to handle multiple tasks.
- Able to effectively interact with managers and members of the functional areas including but not limited to Foreclosure and compliance.
- A self-motivated work style and a strong desire to exceed expectations.
- Excellent written and verbal communication skills
- Able to work with mínimal supervision.
- Ability to meet timelines.
- Must possess excellent attention to detail and problem-solving skills.
- Above average skills in quality and production rates
- BKFS/LoanSphere experience required.
- Proficiency in Microsoft Office
- Outlook and Excel
- While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary._
Company Perks:
- 15 Paid Time Off (PTO) days and 18 after 1st anniversary
- 9 Paid Holidays
- Employee Engagement Activities
Company Benefits:
- Medical (including Health Savings Account & Flexible Savings Account)
- Dental - RX - Vision - Life, Disability Insurance - 401(k) Plan with company match - Employee Assistance Plan
- Performance-based Incentives
- Pet Insurance
- Advancement Opportunities
Newrez NOW:
- Our Corporate Social Responsibility program, Newrez NOW, empowers employees to become leaders in their communities through a robust program that includes volunteering, philanthropy, nonprofit grants, and more
- 1 Volunteer Time Off (VTO) day, company-paid volunteer day where all eligible employees may participate in a volunteer event with a nonprofit of their choice
- Employee Matching Gifts Program: We will match monetary employee donations to eligible non-profit organizations, dollar-for-dollar, up to $1,000 per employee
- Newrez Grants Program: Newrez hosts a giving portal where we provide employees an abundance of resources to search for an opportunity to donate their time or monetary contributions
Equal Employment Opportunity
We're proud to be an equal opportunity employer
- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.
- CA Privacy Policy
- CA Notice at Collec
-
Foreclosure Specialist III
2 weeks ago
Tempe, United States Newrez Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Foreclosure Specialist II
3 weeks ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho We AreShellpoint Mortgage Servicing (SMS) is one of Americas top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or service) their loan portfolios, which means that we collect homeowners mortgage...
-
Contested Foreclosure Specialist
4 weeks ago
Tempe, United States Newrez Full timePrimary Function The Contested Foreclosure Specialist I will provide support to the Foreclosure Department with litigation related matters associated with foreclosure accounts. Through analysis, review and authorization, litigation-related accounts will be monitored, and support given to outside counsel to efficiently manage the foreclosure litigation and...
-
Manager - Foreclosure (On - Site)
3 weeks ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Property Preservation Specialist
4 weeks ago
Tempe, United States NewRez LLC Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Property Preservation Specialist
3 weeks ago
Tempe, United States NewRez LLC Full timeAlso doing business as Shellpoint Mortgage Servicing 1100 Virginia Drive, Suite 125 Fort Washington PA 19034 Doing business as Newrez Mortgage in the states of Arkansas and Texas. Website approval pending with the New York Department of Financial Services. Property Preservation Specialist (On-Site) page is loaded Property Preservation Specialist (On-Site)...
-
QA/QC Specialist
1 month ago
Tempe, United States PREMISE ONE Full timeJob DescriptionJob DescriptionWorking within the Business Services department as a member of the Compliance and Safety team, the QA/QC Officer is responsible for implementation of the Premise One and/or job specific QA/QC program. The Officer provides quality support to projects from the planning phase to project completion. Coordinating with the Project...
-
Global Financial Crimes – Governance, Advisory,
1 month ago
Tempe, United States MUFG Full timeDescription : The individual will be responsible for leading the Regional Americas GFCD QA GAO function. The role advises and oversees all QA teams (including MUFG Global Solution (MGS) GFCD QA, Branches, and the First Line of Defense) across the key financial crimes controls (AML, ABC, KYC and Sanctions) in the Americas. As Americas GFCD QA GAO...
-
Property Preservation Specialist Ii
2 weeks ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Document Administration Specialist II
4 days ago
Tempe, United States NewRez LLC Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Product Acceptance Specialist A
2 days ago
Tempe, United States Boeing Future of Flight Full timeProduct Acceptance Specialist A (Contract) Tempe, AZ, United States (On-site) Contract (5 months 28 days) Published 2 days ago QA NCM REDARS MS suite IHS Verifies basic product conformance to design requirements. Provides objective evidence of results. Performs auditing, surveillance and monitoring. Identifies and documents discrepancies using...
-
Property Preservation Specialist II
2 weeks ago
Tempe, Arizona, United States NewRez LLC Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America's top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or "service") their loan portfolios, which means that we collect homeowners' mortgage...
-
Mortgage Document Specialist
1 week ago
Tempe, United States Shellpoint Mortgage Servicing Full timeWho we are Shellpoint Mortgage Servicing (SMS) is one of America’s top-five non-bank mortgage-servicing companies. What is mortgage servicing? Our clients are businesses that own mortgage loans (such as banks and real estate investment firms). On their behalf, we manage (or “service”) their loan portfolios, which means that we collect homeowners’...
-
Quality Assurance Specialist
2 weeks ago
Tempe, United States United Dairymen of Arizona Full time**ABOUT UDA**: UDA is a local, family-owned, dairy cooperative committed to serve the needs of our members, community, and customers by providing high quality milk and dairy products. As the only milk marketing co-op in the state, UDA oversees the production, processing, and marketing of Arizona’s finest milk products from farm to Retail in 48 hours or...
-
Quality Assurance Specialist
2 weeks ago
Tempe, United States UDA Full time**ABOUT UDA**: UDA is a local, family-owned, dairy cooperative committed to serve the needs of our members, community, and customers by providing high quality milk and dairy products. As the only milk marketing co-op in the state, UDA oversees the production, processing, and marketing of Arizona’s finest milk products from farm to Retail in 48 hours or...
-
Remote Spanish Phone Line Specialist Empact
3 weeks ago
Tempe, United States La Frontera Center Inc. Full time**Who we are**: EMPACT- Suicide Prevention Center, part of the La Frontera family, is an industry-leading non-profit organization dedicated to providing valued community services and resources for behavioral health counseling, crisis intervention, and suicide prevention since 1987. We are an EEO/AA Employer. **What you’ll do**: **I**n** this remote...
-
Program Support Specialist
3 weeks ago
Tempe, United States ICF Full timeProgram Support Specialist Ready to make a difference? ICF is seeking a highly organized team member to provide support to our energy efficiency programs in Arizona. We are seeking experienced staff to support the programs that we are delivering for our utility clients in the region. Our Program Support Specialist will be responsible for managing and...
-
Program Support Specialist
2 weeks ago
Tempe, United States ICF Full timeProgram Support Specialist - Energy Efficiency Programs Ready to make a difference? ICF is seeking a highly organized team member to provide support to our energy efficiency programs in Arizona. We are seeking experienced staff to support the programs that we are delivering for our utility clients in the region. Our Program Support Specialist will be...
-
Loss Mitigation Specialist
2 weeks ago
Tempe, United States Newrez Full timePosition overview Do you enjoy negotiating, solving problems, and helping others? We need enthusiastic and success-driven telephone professionals to join our Loss Mitigation Frontline team. The ideal candidate can see the big picture in any situation, enjoys a job with a high degree of customer contact, has a sales and entrepreneurial mindset and can...
-
Communications Specialist
2 months ago
Tempe, United States Arizona State University Graduate and Professional Student Association (ASU GPSA) Full timeASU’s Center for Accelerating Operational Efficiency (CAOE) seeks an energetic, motivated Communications Specialist to drive the Center’s outreach, marketing, and communications efforts. The CAOE is a U.S. Department of Homeland Security Center of Excellence led by ASU that conducts impactful research and innovative educational programming around...