Application Support Specialist

2 weeks ago

North Wales, United States Archdiocese of Philadelphia Full time

**Application Support Specialist**

Purpose of the Job Position

Delegation of Authority

As the Application Support Specialist, you are delegated the administrative authority, responsibility, and accountability necessary for carrying out your assigned duties.

Job Functions

Every effort has been made to make this job description as complete as possible. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or is the logical assignment to the position.

**Responsibilities**:

- Work with third-party support contracted services.
- Knowledgeable of and implement the mission and philosophy of the organization within the scope of responsibilities.
- Maintain client confidentiality in conformance with Agency confidentiality policy, professional standards, and State laws and regulations.
- Maintain IT security in compliance with NIST, HITECH and HIPAA guidelines.
- Confer with personnel of organizational units including management and staff involved to clarify program objectives, analyze current operational procedures, identify problems, and learn specific input and output requirements, such as forms of data input, how data is to be summarized, and formats for reports.
- Maintain detailed descriptions of user needs, program functions, and steps required to develop or modify computer programs.
- Review computer system capabilities, workflow, and scheduling limitations to determine if requested program or program change is possible within existing system.
- Conduct studies pertaining to development of new information systems to meet current and projected needs.
- Prepare time and cost estimates for completing projects.
- May direct and coordinate the work of others to develop, test, install and modify programs.
- May oversee installation of hardware and software.
- May install and test programs at users' sites.
- Monitor performance of programs after implementation.
- Attend and participate in in-service educational classes and on-the-job training programs as directed.
- Attend and participate in workshops, seminars, etc., as approved.
- Maintain confidentiality of all pertinent resident care information to assure resident rights are protected.
- Assure that the residents' rights to fair and equitable treatment, self-determination, individuality, privacy, property, and civil rights including the right to file complaints are followed.
- Other duties as assigned by Chief Information Office (CIO), Catholic Human Services (CHS).

Skills and Abilities
- Knowledge of IT hardware and equipment.
- Working understanding and experience with database including but not limited to SQL and MySQL
- Ability to learn and understand IT management software.
- Excellent verbal and written communication skills; excellent interpersonal skills.
- Detail oriented and excellent organizational skills.
- Demonstrated good judgment and decision-making ability, exercises discretion and independent judgment.
- Experience in and comfort with leading groups and teams.
- Ability to perform well under pressure, patience, and diplomacy.
- Ability to establish and maintain effective working relationships with other Secretariat programs/services, other Archdiocesan offices, regulatory agencies, and other public and private agencies.
- Cultural sensitivity and ability to relate well and effectively in a diverse workplace and with a diverse client population.
- Valid driver's license: position requires travel throughout the 5-county area.
- High level of Customer Service.
- Project Management Experience.
- Relationship management.
- Eagerness to learn. Strength to face new challenges.

Education/Experience
- Minimum 3 years in Application support or equivalent.
- Minimum 3 years of Project Management Experience or equivalent. A degree in Information Systems, Computing Studies, IT, or any other IT related field (optional).

Working Conditions
- Works in office areas as well as throughout the facility.
- Sits, stands, bends, lifts, and moves intermittently during working hours.
- Works beyond normal working hours on weekends and holidays; as necessary.
- Attends and participates in continuing education programs.
- Is involved with residents, family members, personnel, visitors, government agencies/personnel, etc.
- May be exposed to infectious waste, disease, conditions, etc., including the potential exposure to the AIDS and Hepatitis B viruses.
- Communicates with other department supervisors.
- Maintains a liaison with the residents, their families, support personnel, etc., to assure that the residents' needs are continually met.

Physical and Sensory Requirements

(With or without the aid of mechanical devices.)
- Must be able to move intermittently throughout the workday.
- Must be able to cope with the mental and emotional stress of the positions.
- Must possess sight/hearing senses o

  • Application Support Specialist

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    North Chicago, United States Beacon Hill Full time

    My Pharmaceutical Client is actively seeking an Application Support Specialist to support their North Chicago headquarters. This opportunity will be 3 days onsite each week. Responsibilities :Demand and release change prioritization with plan build as required. Provides input and feedback into the Change, Release and Deployment processes and schedules...

  • Application Support Specialist

    6 days ago

    North Royalton, United States I & MJ Gross Company Inc Full time

    Gross Residential is currently seeking an experienced Application Support Specialist to oversee support to a national footprint of property managers, responding to incoming client questions and requests regarding the Company's software systems, including OneSite by RealPage, Active Building/Resident Portals, Market Analytics, RUM Utility Management,...

  • Application Support Specialist

    3 weeks ago

    North Royalton, United States I & MJ Gross Company Inc Full time

    Job DescriptionJob DescriptionGross Residential is currently seeking an experienced Application Support Specialist to oversee support to a national footprint of property managers, responding to incoming client questions and requests regarding the Company's software systems, including OneSite by RealPage, Active Building/Resident Portals, Market...

  • Senior Quality Assurance Specialist

    4 days ago

    North Wales, United States eTeam Full time

    Senior Specialist Quality Assurance - Level II (Associate) Lower Gwynedd Township, PA 19002 6 Months contract Pay Rate: $32.79/hr on w2 Maximise your chances of a successful application to this job by ensuring your CV and skills are a good match. • Responsible for executing relevant procedures to ensure Product Quality Complaint (PQC) and Adverse Event...

  • Senior Specialist Quality Assurance

    Found in: Appcast US C2 - 3 days ago

    North Wales, United States Mindlance Full time

    Job Title: Senior Specialist Quality Assurance Job Location: North Wales, PA Zip Code: 19454 Top 3/5 Skills: 1) Product Inspection/Investigation 2) Complaint Handling 3) Quality Assurance 4) Pharmaceutical Job Description: · Responsible for executing relevant procedures to ensure Product Quality Complaint (PQC) and...

  • Senior Specialist, Digital Health

    14 hours ago

    North Wales, United States Merck Full time

    **Job Description** The US Market's Digital Health and Innovative Alliances Team within Strategy and Commercial Operations (S&CO) supports the organization's focus on building innovative solutions with external companies and partners through strategic alliances, collaborations, and other third parties. **The role of DH&IA Sr. Specialist within the Team...

  • Senior Specialist Quality Assurance

    15 hours ago

    North Wales, United States eTeam Inc. Full time

    Senior Specialist Quality Assurance - Level II (Associate) Lower Gwynedd Township, PA 19002 6 Months contract Pay Rate: $32.79/hr on w2 " Responsible for executing relevant procedures to ensure Product Quality Complaint (PQC) and Adverse Event Quality Investigation (AE-QIR) intake management processes comply with regulatory expectations. "...

  • IT Support Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Clinton, North Carolina, United States Prestage Full time

    Company Overview Prestage Farms is a multi-generational family-owned and operated turkey and pork producer and processor. Although agriculture has changed a lot since 1983 when Prestage Farms was founded by Bill & Marsha Prestage, we still operate our business based on the family values instilled over 40 years ago. Today, we produce and process turkey...

  • .NET Engineer with full stack experience

    4 days ago

    North Wales, United States CareerBuilder Full time

    Tasks on hand: Build and deploy eCommerce solution for a retail enterprise Troubleshoot exisiting code issues including bugs and performance issue coming from React frontend or backend including APIs Simplify current design, reduce technical debt where possible Hands-on development on the improved design Deployment support Testing support Work closely with...

  • Logistics Support Specialist

    6 days ago

    North Canton, United States THE KENAN ADVANTAGE GROUP Full time

    Job DetailsJob Location 95 North Canton OH - North Canton, OH Position Type LOG Support Travel Percentage None Job Shift 8hr Description KAG is North America's largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico. At KAG, it's...

  • Customer Support Applications Engineer

    2 weeks ago

    North Reading, United States Teradyne Full time

    ** Customer Support Applications Engineer** ID: 814 Function: Engineering Location: North Reading, MA, US The **Customer Support Applications Engineer** will work independently to assist customers in the use of Teradyne related products, provide new product design input, develop training material, instruct internal and external engineers with existing...

  • Community Support Specialist

    2 weeks ago

    North Brunswick, United States Triple C Housing Full time

    Job DescriptionJob DescriptionThe Community Support Specialist (CSS) is responsible for providing supportive services in the community and provide in-home support and skill development to improve individuals’ overall wellness. The CSS promotes psychiatric rehabilitation principles and assists individuals with maintaining housing stability, actively engage...

  • Fullstack Sr. Developer

    1 week ago

    North Wales, United States Jade Global Full time

    Tasks on hand: Build and deploy eCommerce solution for a retail enterprise Troubleshoot exisiting code issues including bugs and performance issue coming from React frontend or backend including APIs Simplify current design, reduce technical debt where possible Hands-on development on the improved design Deployment support Testing support Work closely with...

  • Sales Support Specialist

    Found in: Resume Library US A2 - 3 weeks ago

    Raleigh, North Carolina, United States First Citizens Bank Full time

    Overview: This position supports Bank products and services in the execution of daily sales activities at an advanced level of service ability. Reviews financial information or participates in client support activities in order to identify sales opportunities for the wider business unit. Facilitates the sales process by preparing necessary documentation....

  • Packaging Production Worker @20/hr. with benefits

    1 week ago

    North Wales, United States Pride Now Full time

    Job DescriptionJob DescriptionPerforms all assignments in accordance with safety specifications, instructions, and requirements.Demonstrates ability to meet production standards on specific assignments within required time.Maintains good housekeeping and clean work areas in assigned space.Reports all production waste to Production Lead or...

  • Quality Assurance

    1 week ago

    North Wales, United States Global Pharma Full time

    **Title: Senior Specialist Quality Assurance - Level II (Associate)** **Location: North Wales, PA** **Duration: 06 Months** - Responsible for executing relevant procedures to ensure Product Quality Complaint (PQC) and Adverse Event Quality Investigation (AE-QIR) intake management processes comply with regulatory expectations. - Responsible for receipt,...

  • Architect, Application

    Found in: Resume Library US A2 - 1 week ago

    North Chicago, Illinois, United States AbbVie Full time

    Job Description The AbbVie Quality Labs BTS team is dedicated to accelerating the Integrated Digital Lab of the future through establishing innovative solutions and harnessing the power of digital data to optimize lab efficiencies and quality.  The Quality Labs Solutions Architect will be responsible for enabling a connected, responsive and user centric...

  • SBA Sales Support Specialist

    Found in: Resume Library US A2 - 1 week ago

    Raleigh, North Carolina, United States First Citizens Bank Full time

    Overview: This position supports the Bank’s Small Business Administration (SBA) products and services in the execution of daily sales activities. Responsible for supporting designated SBA Lenders and external Referral Partners across the continental United States. Reviews and analyzes business and personal financial information provided from an applicant...

  • Student Support Specialist

    1 week ago

    North Franklin, United States Hartford Healthcare Full time

    Work where *every moment* matters. Every day, over 30,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network. Natchaug Hospital is Eastern Connecticut’s leading provider for children, adolescents...

  • Sales Support Specialist

    Found in: Resume Library US A2 - 2 weeks ago

    Wilmington, North Carolina, United States First Citizens Bank Full time

    Overview: First Citizens Bank has an opportunity for a Sales Support Specialist (Commercial Lending Assistant). We are hiring banking professionals who have had proven success in their past careers, are self-motivated, and possess strong relationship building skills.  This role is an integral part of our team partnering with Commercial and/or Business...