Application Support Specialist

Found in: Appcast Linkedin GBL C2 - 1 week ago

North Chicago, United States Beacon Hill Full time

My Pharmaceutical Client is actively seeking an Application Support Specialist to support their North Chicago headquarters.


This opportunity will be 3 days onsite each week.


Responsibilities :

  • Demand and release change prioritization with plan build as required. Provides input and feedback into the Change, Release and Deployment processes and schedules ensuring minimal impact and downtime of changes to the business.
  • Monitor and Approve Change Records for ACoE Owned Changes. Accountable for Demand Approval - ensures right change, right change type, clear & complete scope/requirements.
  • Provide budgetary impact of proposed changes to plan organization and ensure transfer of budget and updates portfolio tracker.
  • Accountable for ensuring that the Service Transition processes are fully executed. Approve readiness for support transition and serves as escalation point for any delays in service transition
  • Primary point of accountability with fulfillment of Audit Artifact Service Requests. Coordinates with internal compliance team for internal compliance driven audit requests. Monitors MSP execution of Audit process and procedures. Ensures timely and accurate delivery of external compliance driven audit artifacts.
  • Govern the application recertification process occurs as scheduled. Provide audit results as needed.
  • Evaluates and Approves the Service Providers reported performance trends and the process improvement recommendations to identify areas where preventative maintenance might be performed to improve Applications performance and efficiency. Reviewing ticket patterns and identifying opportunities that were presented by their MSP. Approves SLA exception breaches.
  • Responsible for reviewing the service provider Service Level Agreements and participating in any action plans that are required to address any deviations and/or improvement opportunities with the supplier. Helps manage the relationship with vendors to ensure superior service delivery for all application maintenance and support activities.
  • Performs summary daily reviews of prior days ticket activity: queue levels, processing efficiency, backlogs, aging levels along with prior day Incidents and adjusts priorities as needed to ensure that ticket processing and the Problem Management engines are performing within expected operational parameters. Acting approver for SLA exception breaches.

  • Application Support Specialist

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Chicago, United States Algo Capital Group Full time

    Application Support Specialist Our client is a leading asset manager headquartered in Chicago and is seeking a Application Support Specialist to join their trading technologies team. As an Application Support Engineer, you will collaborate closely with developers to provide sophisticated research and compliance tools to users across the firm. This role is...

  • Application Support Specialist

    Found in: Appcast US C2 - 3 weeks ago

    Chicago, United States Algo Capital Group Full time

    Application Support Specialist Our client is a leading asset manager headquartered in Chicago and is seeking a Application Support Specialist to join their trading technologies team. As an Application Support Engineer, you will collaborate closely with developers to provide sophisticated research and compliance tools to users across the firm. This role is...

  • Application Support Specialist

    1 week ago

    Chicago, United States Algo Capital Group Full time

    Application Support Specialist Our client is a leading asset manager headquartered in Chicago and is seeking a Application Support Specialist to join their trading technologies team. As an Application Support Engineer, you will collaborate closely with developers to provide sophisticated research and compliance tools to users across the firm. This role is...

  • Senior Application Support Specialist

    Found in: Appcast Linkedin GBL C2 - 3 weeks ago

    Chicago, United States Apex Systems Full time

    Summary:The Senior Application Support Specialist is requested to manage and support the delivery of the technology activities for the Cyber Remediation Program/IDM Harmonization. This person will partner with US and Enterprise technology and InfoSec teams to migrate IAM capabilities of US Region applications to Enterprise All Access solution and the...

  • Application Support Specialist

    6 days ago

    North Royalton, United States I & MJ Gross Company Inc Full time

    Gross Residential is currently seeking an experienced Application Support Specialist to oversee support to a national footprint of property managers, responding to incoming client questions and requests regarding the Company's software systems, including OneSite by RealPage, Active Building/Resident Portals, Market Analytics, RUM Utility Management,...

  • Application Support Specialist

    3 weeks ago

    North Royalton, United States I & MJ Gross Company Inc Full time

    Job DescriptionJob DescriptionGross Residential is currently seeking an experienced Application Support Specialist to oversee support to a national footprint of property managers, responding to incoming client questions and requests regarding the Company's software systems, including OneSite by RealPage, Active Building/Resident Portals, Market...

  • Application Support Specialist

    Found in: Appcast Linkedin GBL C2 - 5 days ago

    Chicago, United States Apex Systems Full time

    Lead production stability effort by preventing production issue and improve production stability.• Track /Manage Incidents /Change /Problems for assigned applications.• Provide regular and high-quality updates to all the stakeholders on the progress of the incidents, including SLA risks/breaches.• Identify measures to improve applications stability and...

  • Application Support Specialist

    5 days ago

    Chicago, United States Apex Systems Full time

    Lead production stability effort by preventing production issue and improve production stability.• Track /Manage Incidents /Change /Problems for assigned applications.• Provide regular and high-quality updates to all the stakeholders on the progress of the incidents, including SLA risks/breaches.• Identify measures to improve applications stability and...

  • Application Support Specialist

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Chicago, United States Innovative Systems Group Full time

    We are NOT able to consider c2c for this position. This position is a 7 month contract position with likely extensions and is a hybrid position requiring office visits 2-3x per week. Job Summary: Experience and skills with IT infrastructure and application technologies, such as Web/Application (.NET/Java), Websphere or Weblogic, relational database (Oracle,...

  • Application Support Specialist

    Found in: Appcast US C2 - 1 week ago

    Chicago, United States Innovative Systems Group Full time

    We are NOT able to consider c2c for this position. This position is a 7 month contract position with likely extensions and is a hybrid position requiring office visits 2-3x per week. Job Summary: Experience and skills with IT infrastructure and application technologies, such as Web/Application (.NET/Java), Websphere or Weblogic, relational database (Oracle,...

  • Cash Applications Specialist

    Found in: beBee jobs US - 3 weeks ago

    Chicago, Illinois, United States Dentons Full time

    Cash Applications SpecialistDentons US LLP is currently recruiting for a Cash Applications Specialist to be resident in our Chicago office. This position supports day to day functional operations of the accounts receivable area for the Finance Department. The Cash Applications Specialist is responsible for applying all cash received on daily basis,...

  • Cash Applications Specialist

    Found in: beBee S US - 2 weeks ago

    Chicago, United States Dentons Full time

    Cash Applications Specialist Dentons US LLP is currently recruiting for a Cash Applications Specialist to be resident in our Chicago office.  This position supports day to day functional operations of the accounts receivable area for the Finance Department.  The Cash Applications Specialist is responsible for applying all cash received on daily basis,...

  • Application Support Engineer

    1 week ago

    Chicago, United States CIBC US Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • IT Site Support Specialist

    1 week ago

    Chicago, United States eTeam Full time

    IT Site Support Specialist who will manage technical support services to all employees in supported offices. This is a hands-on role where the resource will provide both remote and desktop support as well as assist with projects like storage implementation, server and network upgrades and mobile computing reviews. The IT Site Support Specialist will be...

  • Application Support Engineer

    3 days ago

    Chicago, United States Canadian Imperial Bank of Commerce Full time

    Application Support Engineer page is loaded Application Support Engineer Apply locations Chicago, IL time type Full time posted on Posted Yesterday job requisition id 2403938 We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we...

  • Architect, Application

    Found in: Resume Library US A2 - 1 week ago

    North Chicago, Illinois, United States AbbVie Full time

    Job Description The AbbVie Quality Labs BTS team is dedicated to accelerating the Integrated Digital Lab of the future through establishing innovative solutions and harnessing the power of digital data to optimize lab efficiencies and quality.  The Quality Labs Solutions Architect will be responsible for enabling a connected, responsive and user centric...

  • Application Support Engineer

    1 week ago

    Chicago, United States Epitec Full time

    *Epitec**POSITION:*Application Support Engineer*JOB TYPE:*W2, *NO C2C*, 7 month contract*LOCATION:*Chicago, IL*SUMMARY FOR APPLICATION SUPPORT ENGINEER:** We are seeking an Application Support Engineer to join our leading client's team for a hybrid role in downtown, Chicago.* Pay Range: $45- $50/hour*RESPONSIBILITIES FOR APPLICATION SUPPORT ENGINEER:** Lead...

  • Epic Support Specialist-clinic

    2 days ago

    East Chicago, United States 219 Health Network Inc. Full time

    **Position**: Epic Support Specialist - Clinic **Location**: East Chicago, IN **Job Summary**: The EPIC Support Specialist displays an advanced understanding of the EPIC electronic medical record system and Community Care Network's specific office workflows. The specialist will provide direct support during the pre-implementation process and also post...

  • Specialist, Cash Application

    Found in: beBee S US - 2 weeks ago

    North Chicago, United States Rosalind Franklin University of Medicine & Science Full time

    Position SummaryThis position is responsible for the timely and accurate posting of payments and adjustments in accordance with department guidelines.Our generous benefits package includes medical, dental, and vision plans; paid parental leave; short term and long term disability plans; life insurance; flexible spending accounts; and a 403(b) retirement plan...

  • Information Technology Support Specialist

    7 days ago

    Chicago, United States CareerBuilder Full time

    >> Information Technology Support Specialist / Analyst Information Technology Support Specialist / Analyst Summary Title:Information Technology Support Specialist / AnalystID:1661Graycor Company:Graycor ServicesLocation:Oakbrook Terrace, ILJob Function:Information TechnologyDescription This position will provide excellent IT customer service and support to...