Inside Sales

2 weeks ago

Humble, United States Williams Valve Full time

Inside Sales About the job

**High Quality Valves Since 1918**

Our end users are companies in critical industries including Oil & Gas, Pipeline, Power Generation, Naval & Commercial Shipbuilding, Chemical Processing, Wastewater/Desalinization, Mining, and emerging technologies such as Carbon Capture and Hydrogen Production.

We are a privately held company, and despite us being 100+ years old, _**we don’t act our age.**_

We are a fast-moving, goal driven innovative company with a big vision. We don’t subscribe to stuck in the past status-quo thinking. We are always challenging how we do things at Williams; focused on continuously improving our products and service. We are diverse and focused on building a better future for our employees, our customers, and our vendor partners.

To support our growth and maintain our outstanding service levels we need, this position will be onsite at our Houston office

**Your Performance Objectives - What You Will Accomplish**

Reporting to the **Inside Sales Manager**, the **Inside Sales **plays a pivotal role in helping facilitate the growth of the Williams sales team while ensuring our customers’ orders are processed on time and accurately. The **Inside Sales **collaborates closely with the Inside Sales Manager, Purchasing, Sales and Warehouse teams to coordinate and manage customer orders.

**In your first month, you will invest your time in learning the role**:

- Work side-by-side with the Inside Sales Manager
- Build relationships with rest of inside/outside sales team and customers.
- Learn our systems and processes.

**Within three months, you will gain a deeper understanding of foundational knowledge and leverage that knowledge to assist colleagues**:

- Deepen relationships with colleagues in other departments.
- Expand your knowledge of our systems and processes.
- Accelerate response time to customers.
- Work independently with little or no repeated errors.

**Within six months, you will be an independent contributor supporting our team with most aspects of your role**:

- Continue to expand your knowledge of our products, systems, and processes.
- Confidently make decisions about the best course of action for our customers with consultations with Inside Sales Manager and Territory Rep.

**Within twelve months, you will “own” your role and increase your contribution to the department**:

- Continue to expand your knowledge of our products, systems, and processes.
- Developed proactive order management approach and coordination with purchasing and logistics team for orders

**Competencies - What We are Looking For**
- **Be Resourceful and Make Things Happen**: You seek opportunities and are inclined to act. You are driven and show initiative to get things done. You achieve results despite a lack of resources, you make it happen.
- **Organize and Plan Your Time**: You are an efficient planner. Your schedule is built on the priorities of the day. You leverage systems and processes. You can juggle multiple projects while ensuring details aren’t overlooked.
- **Creative Thinker**: You are a creative thinker. You generate new ideas and approaches to problems. You will contribute to a more efficient project process.
- **Adaptable**:You are able to roll with the punches.You adjust quickly to change and copes effectively with complex situations.
- **Customer Focus and Partner**:You possess a client-first attitude and focus on delivering outstanding solutions through technical knowledge, track record and problem-solving skills. You build “partnerships” with your customers. Customers love working with you.
- **You Are an Ideal Team Player**: You are humble and think of others needs more than your own. You are hard-working and do what it takes to help your team and the company achieve our goals. You are people smart; you understand what it takes to build and maintain great relationships.

**Key Criteria/Requirements**

1. 1-3 years’ experience with a valve Manufacturer or Distributor.

2. Basic valve technical knowledge encompassing valve types, materials, and API Specifications.

3. Bachelor's degree in business administration, sales, marketing, or a related field is a PLUS; relevant experience WILL be considered in lieu of a degree.

4. Experience working in a fast-paced, demanding, and complex sales department, demonstrated ability to interpret and act upon complex instructions.

5. Pragmatic thinker and problem solver, able to quickly diagnose challenges and propose solutions.

6. Excellent communication and interpersonal skills, with the ability to effectively engage with customers, colleagues, and stakeholders at all levels.

7. Commitment to customer satisfaction and service excellence, with a dedication to building and maintaining long-term relationships with customers.

8. Exhibit pragmatism and calm demeanor, making good decisions and prioritization under pressure.

**Core Responsibilities**

1. Provide quotations and enter orders into ERP sys

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