Customer Service Representative

4 weeks ago


The Woodlands, United States The Woodlands Township Full time

**Full-time position - Monday through Friday, 8:00 am to 5:00 pm**

**Summary of Duties**: Assist external customers (e.g. residents, patrons, registrants) and internal customers (e.g. employees) with requests for service either by phone, computer or in-person. Assist with administrative duties for the Woodlands Fire Department administrative office.

**Essential Duties and Responsibilities**:
General Duties:

- Assist external and internal customers with requests for service by either phone, computer, or in-person.
- Respond to routine inquires, answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate personnel, department, or agency.
- Greet and assist visitors and/or direct to appropriate area or person.
- Handle caller requests for service/resolve issues.
- Schedule and coordinate calendar for activities. Notify patrons of activity schedules, cancellations and registration requirements.
- Computer and organizational skills to assist with maintaining service request and work orders utilizing the company’s software Accela Automation.
- Distribute facility reservation and station activity reports to staff as needed.
- Prepare cash receipts and deposits.
- Conduct research, compile, and type statistical reports.
- Type routine correspondence.
- File correspondence and other records.
- Make copies of correspondence or other printed materials.
- Prepare outgoing mail and correspondence, including mail and faxes.
- Order and maintain supplies.
- May be required to work special events on nights, weekends or holidays.
- Perform other duties as assigned.

**Minimum Qualifications**:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

**Education**: High school diploma or General Education Degree (GED).

**Experience**: One (1) year of related experience and/or training; or equivalent combination of education and experience.

**Licenses and Certifications**:

- Must possess or obtain within first ninety (90) days of employment a valid Texas driver's license and meet the driver safety policy requirements.

**Computer Skills**:Computer proficiency in MS Office required. Preferred but not required experience with Tyler Technologies and Teams.

The Woodlands Township is an Equal Opportunity Employer and values diversity at all levels of its workforce.



  • The Woodlands, United States Lakefield Veterinary Group Full time

    **CUSTOMER SERVICE REPRESENTATIVE (CSR)**: **About us**:Veterinary Medical Center of The Woodlands is a full-service veterinary hospital providing excellent medical, surgical, and dental care. We have an in-house pharmacy, laboratory, and radiology equipment. Our goal has been to assemble a veterinary health care team committed to providing quality care,...


  • The Woodlands, United States Lakefield Veterinary Group Full time

    **CUSTOMER SERVICE REPRESENTATIVE (CSR)**: **About us**:Veterinary Medical Center of The Woodlands is a full-service veterinary hospital providing excellent medical, surgical, and dental care. We have an in-house pharmacy, laboratory, and radiology equipment. Our goal has been to assemble a veterinary health care team committed to providing quality care,...


  • The Woodlands, United States Veterinary Medical Center of The Woodlands Full time

    Job DescriptionJob DescriptionCUSTOMER SERVICE REPRESENTATIVE (CSR)About us: Veterinary Medical Center of The Woodlands is a full-service veterinary hospital providing excellent medical, surgical, and dental care. We have an in-house pharmacy, laboratory, and radiology equipment.Our goal has been to assemble a veterinary health care team committed to...


  • The Woodlands, United States Infinx Full time

    **About Our Company**: At Infinx, we are a dynamic and rapidly expanding company dedicated to providing innovative technology solutions and services tailored to our clients' needs. Our mission is to collaborate closely with healthcare providers, leveraging automation and intelligence to overcome revenue cycle challenges and enhance reimbursements for patient...


  • The Woodlands, United States The Woodlands Township Full time

    **Part-time position, working 20 hours per week.** **Monday through Friday, 10:00 am to 2:00 pm.** **Summary of Duties**: Assist external customers (e.g. residents, patrons, registrants) and internal customers (e.g. employees) with requests for service either by phone, computer or in-person. Assist with administrative duties for either the Parks, Recreation...


  • The Woodlands, United States Alliance HCM Full time

    **WHY YOU SHOULD JOIN OUR TEAM** **WHO IS ALLIANCE HCM** Alliance aims to be the largest independent human capital management (HCM) company in the United States by providing the most advanced technology to customers through our proprietary, single database, cloud-based software. We help small - to medium-sized businesses manage their payroll, HR, benefits,...


  • The Woodlands, United States Wagner Insurance Full time

    **We are seeking a dedicated and enthusiastic Customer Service Agent to join our team. If you excel in providing exceptional customer service, understand commercial insurance, have strong communication skills, and are looking for an opportunity to grow within a supportive and dynamic environment, we would love to meet you!** **Why Wagner...


  • The Woodlands, United States impac Fleet Full time

    Job DescriptionJob DescriptionAs a full-time team member, the ideal candidate will ensure each customer journey is successful by providing friendly, timely and accurate support. The candidate will be a confident verbal and written communicator, a problem solver, and a proactive team player that gets things done.ResponsibilitiesResponsible for activity...


  • The Woodlands, United States impac Fleet Full time

    Job DescriptionJob DescriptionAs a full-time team member, the ideal candidate will ensure each customer journey is successful by providing friendly, timely and accurate support. The candidate will be a confident verbal and written communicator, a problem solver, and a proactive team player that gets things done.ResponsibilitiesResponsible for activity...


  • The Woodlands, United States Friedman Industries Inc Full time

    Promotes the sale of all Friedman products to both assigned and unassigned accounts and helps develop and maintain customer relations consistent with corporate objectives and quality standard system requirements. Functions as a liaison between customers and various Friedman business departments such as Operations, Credit, Logistics, Quality, and Invoicing....


  • The Woodlands, United States Edit Tx LLC dba Tide Cleaners Full time

    **Guest Service Representative (CSR)** (This is not a Remote Position) **Summary**: Duties and Responsibilities include the following. _Other duties may be assigned._ - Provide exceptional customer service to customers - Serve as primary liaison with customers - Greet and assist all walk-in customers in the store - Meet, greet and assist all valet...


  • The Woodlands, United States Entergy Corporation Full time

    **Work Place Flexibility**: Hybrid **Legal Entity**: Entergy Texas, Inc.GTX **JOB SUMMARY/PURPOSE** This position will support Entergy’s low-income utility assistance initiatives including coordination with partner agencies to maximize publicly available financial assistance; this position will also support region charitable giving activities,...


  • The Woodlands, United States Professional Alternatives Full time

    To Apply for this Job Click HereJob ID#: 20798Customer Support Representative (CSR) - TTHWoodlands Area - 77380to $35 with great experience and tenure!IN OFFICE role Responsible for managing orders, customer account reconciliation, and customer setup and maintenance requests to provide 100% reliability and customer satisfaction Responsibilities :Overall...


  • The Woodlands, United States Professional Alternatives Full time

    To Apply for this Job Click HereJob ID#: 20798Customer Support Representative (CSR) - TTHWoodlands Area - 77380to $35 with great experience and tenure!IN OFFICE role Responsible for managing orders, customer account reconciliation, and customer setup and maintenance requests to provide 100% reliability and customer satisfaction Responsibilities :Overall...


  • The Woodlands, United States Ecolab Full time

    Ecolab is hiring and we are excited to turn your next opportunity into a career! Are you someone who uses your hands-on skills to solve problems? Do you enjoy the hospitality industry but are looking for a career that allows for a flexible schedule? We are looking for self-motivated people to join us in solving problems through servicing existing customers...


  • The Woodlands, United States Skyline Industrial Supply Inc. Full time

    Our innovative and growing company is hiring a new “Customer Service Specialist” with strong MRO experience. If you are looking for an exciting place to work, please look at the list of qualifications below.Responsibilities:Order Placement: Assist customers in placing orders via phone, email, or online platforms. Ensure accurate and timely processing of...


  • The Woodlands, United States Skyline Industrial Supply Inc. Full time

    Our innovative and growing company is hiring a new “Customer Service Specialist” with strong MRO experience. If you are looking for an exciting place to work, please look at the list of qualifications below.Responsibilities:Order Placement: Assist customers in placing orders via phone, email, or online platforms. Ensure accurate and timely processing of...


  • The Woodlands, United States Skyline Industrial Supply Inc. Full time

    Our innovative and growing company is hiring a new “Customer Service Specialist” with strong MRO experience. If you are looking for an exciting place to work, please look at the list of qualifications below.Responsibilities:Order Placement: Assist customers in placing orders via phone, email, or online platforms. Ensure accurate and timely processing of...


  • The Woodlands, United States Danielle Franco Insurance Agency Ll Full time

    Job DescriptionJob DescriptionProvide prompt, accurate customer service to policyholdersDevelop leads, schedule appointments, identify customer leads and market appropriate products and servicesState Farm agents market only State Farm insurance and financial service products.  


  • The Colony, United States Imprimis Group Full time

    Job DescriptionJob DescriptionImprimis Group, Inc. has partnered with a leading recycling services client in The Colony, TX that is hiring for Customer Service Representatives. Our client is growing and hiring top talent to join their customer service team. This role is to support the companies clients and venders via phone and email to maintain strong...