Patient Financial Coordinator

4 weeks ago

Coral Gables, United States Conceptions Florida Full time

**Patient Financial Coordinator**
- Conveying personal warmth and creating a welcoming environment.
- Adhere to Conceptions Florida Policies & Procedures.
- Actively listening to patients to understand their concerns and desired goals.
- Explaining what procedures Conceptions Florida offers and assist patients in achieving their
desired results.
- Communicating with patients about the various procedures that Conceptions Florida offers.
- Effectively listening and observing the interaction between the patient and the physician during
their consultation with the physician.
- Reviewing the physician’s recommendations with the patients.
- Provide financial counseling to patients on all procedures offered by Conceptions Florida.
- Collect all cycle deposits before the start of any treatment.
- Responsible for collecting final payments from patients for all procedures including but not
limited to IUI, IVF, and egg preservation.
- Review insurance information (verified by the insurance specialist) with the patients when
applicable for all services to be rendered by Conceptions Florida.
- Schedule financial consultations with patients before starting any IUI/IVF procedures.
- Work directly with each nurse coordinator to help provide treatment plans and cycle start dates.
- Communicate with each nurse coordinator upon obtaining financial clearance for each case.
- Check schedule daily for cycle starts in order to be available to collect the deposit.
- Add clear and concise notes in our EMR system (EIVF) so that all Conceptions Florida team
members can assist as needed with each patient.
- Request prior authorizations and make sure they're approved before all IUI, IVF or FET cycles start.
- Inform management about any issues with patients’ cycle collections.
- Keep management and billing teams apprised of all cycle payments.
- Responsible to help resolve any patients’ billing inquiries and financial questions.

**Benefits**:

- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- 8 hour shift
- Monday to Friday

Work setting:

- In-person
- Medical office

Application Question(s):

- Do you have insurance & authorizations experience?

**Experience**:

- Microsoft Excel: 1 year (required)
- Healthcare: 1 year (required)

**Language**:

- Spanish (required)

Work Location: In person

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