Guest Service Agent

2 weeks ago


Albany, United States Camp Bow Wow Full time

Camp Bow Wow is urgently hiring to fill out our talented team.

Happy Healthy Pets Happy Healthy People Whether you are working part-time or full-time, job satisfaction comes down to doing what you love and collaborating with caring people working toward a common mission. Camp Bow Wow® is a nationally recognized premier pet care service providing a fun, safe, and upscale environment for dogs of all sizes to play, romp, and receive lots of love and attention.

Camp Bow Wow Albany seeks exceptional people to provide loving care for dogs and a superior customer service for our pet parents. We are currently interviewing for a full-time Guest Service Agent. Our full-time employees are expected to work 34-40 hours each week and be available for weekend work and holidays.

The Guest Service Agent position is physically demanding and full of daily challenges and victories. If you find yourself saying, “I love dogs more than people”, than this may be a fit for you.

**Requirements**:

- Must love dogs and demonstrate no fear across all breeds and sizes.
- Must possess excellent communication skills and be comfortable with both pets and people.
- Have a positive attitude, are extremely detailed oriented, trustworthy, punctual, reliable, and responsible.
- Must be able to multi-task.
- Available to work a flexible schedule including weekends and holidays. We work when others are enjoying vacation and holidays.
- Must be physically able to lift 150+ pounds.
- Have a reliable personal vehicle.
- Be available to work during the hours of 6:15am-7:30pm.
- Must be 18.
- Proven experience in customer service and sales.
- Previous dog daycare and boarding or veterinary reception experience helpful, but not required.

**Skills**
- Reliable.
- Detail orientated.
- Ability to multi-task.
- Ability to work in different software platforms.
- Flexible.
- Punctual.

**Responsibilities**
- Great pet parents promptly.
- Escort dogs to the back of house cabin area.
- Process credit card and cash payments.
- Be knowledgeable of our services.
- Upsell services.
- Manage client concerns in a timely fashion.
- Review vaccine records.
- Schedule grooming and training appointments.
- General cleaning assignments during slow periods.
- Respond to escalations in the play yards.
- Perform duties of Camp Counselor during slow periods.

**Benefits**
- Paid Time Off (PTO) for full time employees (34-40 hours) after the one-year anniversary of employment.
- Sick Time
- Holiday Bonuses.
- Incentive Bonuses.

**COVID-19 Restrictions**

COVID-19 restrictions follow state and federal guidance.

Version 11.22.2023


  • Guest Service Agent

    1 week ago


    Albany, United States Camp Bow Wow Full time

    **Benefits**: - Bonus based on performance - Employee discounts - Free uniforms - Opportunity for advancement - Paid time off - Training & development Camp Bow Wow is urgently hiring to fill out our talented team. Happy Healthy Pets Happy Healthy People! Whether you are working part-time or full-time, job satisfaction comes down to doing what you love and...

  • Guest Service Agent

    1 month ago


    Albany, United States Camp Bow Wow Full time

    Job DescriptionJob DescriptionCamp Bow Wow is urgently hiring to fill out our talented team.Happy Healthy Pets…Happy Healthy People! Whether you are working part-time or full-time, job satisfaction comes down to doing what you love and collaborating with caring people working toward a common mission. Camp Bow Wow® is a nationally recognized premier pet...

  • Guest Service Agent

    4 weeks ago


    Albany, United States Camp Bow Wow Full time

    Job DescriptionJob DescriptionCamp Bow Wow is urgently hiring to fill out our talented team.Happy Healthy PetsHappy Healthy People! Whether you are working part-time or full-time, job satisfaction comes down to doing what you love and collaborating with caring people working toward a common mission. Camp Bow Wow is a nationally recognized premier pet care...

  • Guest Service Agent

    2 weeks ago


    Albany, United States Camp Bow Wow Full time

    Job DescriptionJob DescriptionCamp Bow Wow is urgently hiring to fill out our talented team.Happy Healthy Pets…Happy Healthy People! Whether you are working part-time or full-time, job satisfaction comes down to doing what you love and collaborating with caring people working toward a common mission. Camp Bow Wow® is a nationally recognized premier pet...

  • Guest Service Agent

    7 days ago


    Albany, New York, United States Camp Bow Wow Full time

    Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Paid time off Training & developmentCamp Bow Wow is urgently hiring to fill out our talented team.Happy Healthy Pets Happy Healthy People Whether you are working part-time or full-time, job satisfaction comes down to doing what you love and collaborating with...

  • Guest Service Agent

    1 week ago


    Albany, United States Camp Bow Wow Full time

    Job DescriptionJob DescriptionBenefits:Bonus based on performanceEmployee discountsFree uniformsOpportunity for advancementPaid time offTraining & development Camp Bow Wow is urgently hiring to fill out our talented team.Happy Healthy PetsHappy Healthy People! Whether you are working part-time or full-time, job satisfaction comes down to doing what you love...

  • Guest Service Agent

    2 weeks ago


    Albany, United States Hilton Albany Full time

    ResponsibilitiesManage accommodation reservations from visitors and take the details of all arriving guests including payment information.Provide information to guests about the procedures, policies, and facilities of the hotel.Maintain all guest reservations in accordance with credit card security requirements.Respond to guests requestsQualifications2 years...

  • Guest Service Agent

    3 weeks ago


    Albany, United States Hilton Albany Full time

    **Responsibilities** - Manage accommodation reservations from visitors and take the details of all arriving guests including payment information. - Provide information to guests about the procedures, policies, and facilities of the hotel. - Maintain all guest reservations in accordance with credit card security requirements. - Respond to guest’s...

  • Guest Service Agent

    4 weeks ago


    Albany, United States HILTON ALBANY Full time

    Job DescriptionJob DescriptionResponsibilitiesManage accommodation reservations from visitors and take the details of all arriving guests including payment information.Provide information to guests about the procedures, policies, and facilities of the hotel.Maintain all guest reservations in accordance with credit card security requirements.Respond to...

  • Guest Service Agent

    2 weeks ago


    Albany, United States HILTON ALBANY Full time

    Job DescriptionJob DescriptionResponsibilitiesManage accommodation reservations from visitors and take the details of all arriving guests including payment information.Provide information to guests about the procedures, policies, and facilities of the hotel.Maintain all guest reservations in accordance with credit card security requirements.Respond to...

  • Guest Service Agent

    4 weeks ago


    New Albany, United States Fairfield Inn by Marriott ColumbusNew Albany, OH Full time

    Job DescriptionJob DescriptionDiscover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence...

  • Guest Service Agent

    3 weeks ago


    New Albany, United States Fairfield Inn by Marriott ColumbusNew Albany, OH Full time

    Job DescriptionJob DescriptionDiscover a world of opportunity and excitement with SJB Management Inc./SJB Hotels LLC! As a dynamic, family-oriented company, we proudly own and manage five exceptional Hilton and Marriott brand locations. With over 30 years of award-winning experience, our Ohio-based team is dedicated to expanding and enhancing our presence...

  • Guest Service Agent

    4 weeks ago


    Albany, United States Quality Inn Full time

    HOTEL HAS IMMEDIATE P/T OPENINGS 7AM-3PM AND 3PM-11PM. CANDIDATES MUST HAVE CUSTOMER SERVICE EXPERIENCE, BE ABLE TO ASSIST GUESTS, CHECK GUEST IN AND OUT, TAKE RESERVATIONS, GIVE DIRECTIONS AND HANDLE DAILY PAPERWORK. CANDIDATES MUST BE DEPENDABLE. WE HAVE PART TIME OPENINGS DURING THE WEEK AND ON WEEKENDS. EXPERIENCE WORKING IN A HOTEL AT THE FRONT DESK...

  • Guest Service Agent

    2 weeks ago


    Albany, United States Quality Inn Full time

    HOTEL HAS IMMEDIATE P/T OPENINGS 7AM-3PM AND 3PM - 11PM. IMMEDIATE OPENING ON 7AM-3PM MON. THURS AND FRIDAYS. AVAILABLE TO FILL IN ON OTHER SHIFTS WHEN NEEDED. IMMEDIATE OPENINGS APPLY NOW!! CANDIDATES MUST HAVE CUSTOMER SERVICE EXPERIENCE, BE ABLE TO ASSIST GUESTS, CHECK GUEST IN AND OUT, TAKE RESERVATIONS, GIVE DIRECTIONS AND HANDLE DAILY PAPERWORK....


  • Albany, United States Harnet Tesfai - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Insurance and Financial Services Position - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...


  • Albany, United States Harnet Tesfai - State Farm Agent Full time

    Job DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in Menands, NY is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Harnet Tesfai - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home...

  • Front Desk Agent

    1 week ago


    Albany, United States Albany Marriott Hotel Full time

    The Front Desk Agent is responsible for providing the highest level of service possible to guests; in an efficient, courteous and professional manner during check in, throughout their stay and at check out. Must be able to follow the Marriott standards of hospitality and adhere to guidelines and procedures. Duties & Functions: - Approach all encounters...

  • Front Desk Agent

    2 months ago


    Albany, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Hilton Garden Inn Albany - Albany, NY Position Type Full Time Salary Range $16.00 - $17.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! $16-$17/hour Most positions do require weekend and holiday availability. We are pleased to share...

  • Front Desk Agent

    3 weeks ago


    Albany, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Hilton Garden Inn Albany - Albany, NY Position Type Full Time Salary Range $16.00 - $17.00 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! $16-$17/hour Most positions do require weekend and holiday availability. We are pleased to share...


  • Albany, United States Hilton Albany Full time

    **Job Summary**:The Director of Guest Services is responsible for ensuring the operation of the Front Office and Uniformed Services, in an attentive, friendly, efficient, and courteous manner, providing all guests with quality service prior to and throughout their stay, while maximizing room revenue and occupancy. **Duties & Functions** Primary: -...