Employee Support Specialist

7 days ago

Appleton, United States Homes for Independent Living of Wisconsin LLC Full time

Are you someone who is passionate about making a difference in the lives of others? Do you enjoy caring for and mentoring others with disabilities?

MyPath and its Operating Companies provide specialized services and dignified care for children, adolescents and adults with special needs. Our companies provide a spectrum of services and support which promote the ability of those we serve to live as independently as possible in the community.

**Overview**

Homes for Independent Living, a MyPath company, provides an array of service models in a variety of residential settings. We support people through individualized service plans that range from high personal care needs to those who present complex behavioral challenges. HIL is looking for an **Employee Support Specialist (ESS)** to join our team. The ESS supports and engages direct care employees through two core functions: Employee Onboarding and continued Employee Support. Through these responsibilities you will enhance the employee experience, drive employee satisfaction, increase performance, and build retention.

As an **_Employee Support Specialist_**, you will:

- Maintain program visibility and provide immediate training based on observations in coordination with program supervisor
- Provide company updates, clarification of policy and procedures, and continued training to Direct Support Staff
- Facilitate New Employee Orientation training and education
- Utilize training guidelines to ensure a standardized training experience
- Engage with employees within programs to build rapport, promote job satisfaction, and improve morale

**Benefits**:

- Health, Dental, and Vision Insurance
- PTO after 60 days
- 401k with ESOP benefits
- ** Referral Bonus Program - **$2,000 Bonus per positive referral
- Tuition Reimbursement and Loan Pay-down Programs
- Employee Assistance Programs

**Qualifications**:

- High School Diploma or equivalent
- Valid Wisconsin driver’s license with 3 years of acceptable driving record
- Maintain insurance on personal vehicle
- 5 years caregiving experience, 1-2 years of supervisory experience preferred
- Excellent communication skills
- Ability to lead employee orientation and training
- Ability to travel to different work locations, training sessions, and meetings

**Additional Information**

MyPath is composed of a beautifully diverse spectrum of employees with different characteristics, abilities, and life experiences. We believe that equitable, diverse, and inclusive practices in our workspaces are integral to the existence of MyPath. We value our diverse spectrum of Owners, the individuals we serve and the communities we encounter.

Our success as an organization is directly proportional to our ability to create belonging and genuinely engage our Owners and potential Owners. We ask for demographic information so that we can be intentional is supporting our Owners best. Although not required, we would appreciate you sharing to help our commitment of cultivating a diverse, equitable, inclusive, and belonging MyPath.

**Our Culture**

At MyPath, we support an ownership culture throughout the organization. Our culture is based on our five beliefs and behaviors:

- Passion
- Accountability
- Teamwork
- Openness
- Continuous Learning and Innovation

As an employee owner, you can expect transparency, respect and appreciation. You’ll impact the place you work and map a career within MyPath. With your passion and our breadth of services, your options are nearly limitless

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