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Asset Management Lead
2 weeks ago
AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Federal Government. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission.
RIS I is the delivery of regional IT services to the end user. We offer support of end user devices including desktop, workplace peripherals, and voice and video devices. We support local and campus area networks, including wireless and cable plant.
**AT&T has an opening for an Asset Management Lead** to communicate issues and solutions; Provide guidance and direct Junior level program managers if any are assigned to the contract/program; Rapidly assemble and execute focused cross-disciplinary Government/Contractor teams to address urgent or unexpected cost, schedule, or technical program/contract issues.
**Description of Job Duties/Responsibilities**:
**Key Roles and Responsibilities**:
- To build relationships with data source owners, discovering integration strategies, developing and tracking Asset KPI's and related SLAs.
- To focus on continuing the overall asset management strategy, continual improvement, and ensuring audit requirements are met.
- Provide asset performance reporting and analysis to inform business decisions related to asset lifecycle.
- Collaborate with the ServiceNow CMDB team and Configuration Management Specialist to ensure the CMDB and Configuration Items (CI's) are accurately accounted for in the asset management system.
- Process ownership for all ITAM processes with full responsibility for executing the required changes.
- Develop, promote, and maintain effective ITAM strategies, policies, and practices across the full range of IT assets used within the University, supporting the asset management lifecycle from requisition through retirement.
- Developing and maintaining processes, policies, standards, systems, and measurements that help the organization to effectively manage the IT asset portfolio with regards to cost, control, risk, compliance, business performance objectives, and IT Governance as established by the University. Ensure that appropriate resources (people, tools, services) and processes are in place to gather and analyze data relating to technology asset life cycles and related processes.
- Research industry best practice and incorporate it with organizational practices.
- Mature asset management programs through roadmap development and execution.
- Manage the everyday functions of the IT asset management team, guiding team members in the daily administration of the asset management activities.
- Maintain strong operational controls around ITAM ensuring quality control throughout the lifecycle of all IT assets by developing and implementing appropriate procedures to track and manage them, maintaining 100 percent inventory accuracy.
- Coordinate with management to ensure that ITAM-related tools and services are properly evaluated, selected, implemented, configured, and maintained, with appropriate integration with other sources of organizational data to analyze, review and track asset data.
- Collaborate with all IT teams, ensuring they are aware of and in compliance with their responsibilities for their ITAM data in the CMDB.
- Align with Change management processes and those responsible for life cycle management of their components.
- Collaborate with all IT teams to determine trends in asset performance.
- Partner with stakeholders to support asset management processes including full lifecycle asset management, compliance, optimization, audit data requests and merger & acquisition support.
- Develop and conduct training as needed for use by department level staff to maintain inventor.
- Establish Key Performance Indicators (KPIs) and metrics which will subsequently be used to measure, review, and analyze the effectiveness, efficiency, and maturity of the asset management process.
- Collect and provide KPI/Metric/SLA information and standardized reporting on a scheduled basis together with unscheduled reporting requested by management.
- Ensure accurate and timely reporting, and that data completeness and quality issues are quickly identified and escalated to the responsible data or process owners.
- Ensure audit compliance for assets by conducting annual inventory audit and develop process and procedures to ensure accuracy. Participate in audit and regulatory reviews.
- Identify and report on breaches of ITAM policy and track remedial action.
- Account for the IT assets throughout the enterprise by utilizing tools and integrated software solutions that connect all company departments involved with IT assets, including the procurement, deployment, expense reporting, and management departments.
**Required Clearance**:TS/SCI with polygraph. (#ts/sci) (#polygraph)
**Required Qualifications**:
- Ability
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