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Manager, Asset Protection

4 months ago

Columbia, United States Macy's Full time

Job Summary:

- Lead the store executive team in planning, implementing, monitoring, and managing the store's shortage prevention and awareness programs.
- Develop relationships with Store, Division, and Regional leaders to gain support towards achieving shortage goals.
- Manage and monitor internal and external theft investigations, apprehensions, and recoveries.
- Analyze theft trends through the utilization of available AP Reports, Systems, and Technology.
- Establish a high level of shortage awareness and effectiveness determined by audit results.
- Ensure that all AP policies and procedures are thoroughly understood by the AP team and executed effectively.
- Manage and monitor payroll expenses.
- Support the preparation, take, and reconciliation of the annual inventory process.
- Focus on significant shortage opportunities and develop action plans with a higher level of impact to improve location and district results.
- Assume an elevated leadership role within the division to include special projects beyond the normal scope of responsibility.

**Customer**
- Uphold Macy’s commitment to fulfilling ideals of diversity, inclusion, and respect that our company aspires to achieve, every day in every store and office, with every customer and associate.
- Role model exemplary service and lead the Asset Protection team to provide an outstanding shopping experience.
- Ensure selling floor merchandise protection standards are maintained; conduct AP audits and review for action opportunities.
- Drive an awareness culture focused on prevention by ensuring the store population is educated on Asset Protection best practices.
- Maintain safety awareness and a safe shopping and work environment for customers and colleagues.
- Handle proprietary, sensitive, and confidential information.
- Manage high-profile incidents and special event management.
- Participate in visits with senior leadership.

**People**
- Recruit and develop qualified Asset Protection talent by creating and supporting a culture that values retention, career development, and succession planning.
- Achieve results through managing others, including direct reports who are often hourly colleagues and leaders.
- Play an influential role in the development of high-potential leaders.
- Lead innovative projects and foster idea sharing among peers.
- Establish yourself as an influential leader.
- Address colleague concerns in a reasonable and fair manner, consistent with the values expected by the Company.
- Leverage partnerships and foster relationships with local law enforcement, prosecutors, and community leaders.
- Support Macy’s Brand values, including the commitment to community service opportunities and ‘Give Back’ opportunities.
- Maintain regular, dependable attendance, and punctuality.

Pay: $56,175.00 - $107,280.00 per year

License/Certification:

- Guard Card (required)

Ability to Commute:

- Columbia, MD 21044 (required)

Willingness to travel:

- 25% (preferred)

Work Location: In person