Patient Care Advocate

3 weeks ago

Bethlehem, United States Justice Cannabis Co. Full time

Summary

The Patient Care Associate (PCA) is responsible for delivering an exceptional customer experience.

This role ensures all sales are compliant with state regulations and that customer needs are heard and

met throughout the sales process. This position is also responsible for ensuring transactions are

accurately recorded in point-of-sale (POS) and inventory tracking systems. Most importantly, this

role embodies the company’s culture and brand image.

Essential Functions and Responsibilities

Sales Responsibilities
- Ensures the consistent delivery of an exceptional customer experience
- Assists customers in product selection based on defined treatment plans and product availability
- Achieves daily/weekly sales objectives by fulfilling customer requests and looking for

opportunities introduce new and alternative products
- Continually develops communication and service skills to increase sales and generate positive

reviews
- Educates customers on product attributes and usage
- Ensures customers are accurately logged into the patient tracking system
- Performs sales transactions in compliance with all regulations governing the sale of cannabis

products
- Completes accurate sales documentation
- Ensures transactions are entered in point-of-sale and inventory management systems in

compliance with state regulations
- Assists in maintaining a safe, clean, and organized dispensary environment
- Complies with all Justice Cannabis Co. policies, procedures and practices governing sales and

service
- Complies with all safety and security protocols for dispensary staff
- Performs administrative tasks (customer profile completion, sales tracking, etc.) as required
- Establishes on-going relationships with dispensary customers
- Completes customer profiles to assist in future sales and service opportunities
- Maintains knowledge of new and existing products via vendor training, documentation, and crosstraining

with management, pharmacists, and senior sales consultants

**Qualifications**:

- Two or more years of experience working in a retail or hospitality environment with cash

handling responsibility
- Demonstrated passion for delivering an exceptional customer experience
- Fast-paced, high volume retail sales experience preferred
- Must be at least 21 years of age and possess a valid driver’s license or state ID
- Must pass all required background checks, certifications, and DOH affiliation requirements
- Professional written and verbal communication and interpersonal skills
- Must have strong organizational skills, high attention to detail and the ability to multi-task

Cultural Responsibilities
- Actively models Justice Cannabis Co. ’s values and code of conduct
- Builds strong and effective internal, external, and cross-functional relationships.
- Is committed to creating and maintaining a collaborative, fun, and productive work environment
- Actively participates in team building and cultural development activities
- Models honesty, integrity, and direct communication in daily tasks and interactions

Computers and Technology
- Must be computer literate with the ability to learn operational systems (Dutchie, MJ

Freeway, Microsoft office, and Metrc, etc.)

Supervisory Responsibilities

This position does not have supervisory responsibilities.

Work Environment and Physical Demands

The work environment characteristics and physical demands described here are representative of those

an employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the essential functions.

Must be capable of lifting 25 pounds to stock product boxes. Position requires frequent reaching into

cabinets and displays to show and review product. Ability to maintain a stationary sitting or standing

position for up to eight hours in a day based on business needs and sales volume; and, ability to bend

and retrieve products from lower shelves. This role also enters information into sales and tracking

systems requiring hand dexterity and the ability visually verify correct product information

  • Patient Representative

    1 month ago

    Bethlehem, United States Excelsia Injury Care Full time

    About Us At Excelsia Injury Care) we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, and Pennsylvania which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries. The healthcare companies we manage and service offer an extensive slate of office-based...

  • Patient Care Coordinator

    4 weeks ago

    Bethlehem, United States Specialty1 Partners Full time

    Our office, Lehigh Valley Oral Surgery - Bethlehem, is seeking a Patient Care Coordinator to join our busy specialty practice. Our office is looking for a talented and pleasant patient care coordinator to take on all administrative and front office duties to provide an exceptional experience to all patients and visitors. Here is what you need to know about...

  • Patient Care Partner

    1 month ago

    Bethlehem, Pennsylvania, United States tapwage Full time

    Imagine a career at one of the nation's most advanced health networks.Be part of an exceptional health care experience. Join the inspired, passionate team at Lehigh Valley Health Network, a nationally recognized, forward-thinking organization offering plenty of opportunity to do great work.LVHN has been ranked among the "Best Hospitals" by U.S. News & World...

  • Patient Care Coordinator

    4 weeks ago

    Bethlehem, United States Center for Audiology Services Full time

    Job Title: Patient Care Coordinator Job Summary: **Duties**: - Greet and assist patients in a friendly and professional manner - Schedule patient appointments and manage the appointment calendar efficiently - Maintain patient records accurately and confidentially - Answer phone calls, respond to inquiries, and provide information to patients - Collaborate...

  • Remote Bilingual Customer Representative

    1 month ago

    Bethlehem, United States Disabled Veteran Solutions Full time

    16.00-16.50 per hour | Bethlehem, PA, USA | Hourly | Full Time Disabled Veteran Solutions (DVS) is seeking top talent for our Bilingual Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we...

  • Remote Customer Service Representative

    2 weeks ago

    Bethlehem, United States Disabled Veteran Solutions Full time

    16.00-16.50 per hour | Bethlehem, PA, USA | Hourly | Full Time Disabled Veteran Solutions (DVS) is seeking top talent for our Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our...

  • Remote Bilingual Customer Representative

    1 month ago

    Bethlehem, United States Disabled Veterans Solutions Full time

    Disabled Veteran Solutions (DVS) is seeking top talent for our Bilingual Customer Advocate Role in our Customer Service Division. At Disabled Veteran Solutions, you're not just part of a company; you're a valued member of a diverse and inclusive team. To attract and retain the best talent, we reward our team members with competitive salaries and a...

  • Laboratory Supervisor

    4 weeks ago

    Bethlehem, United States Patient First Full time

    Sign-On Bonus! The responsibilities of this job include, but are not limited to, the following: Monitoring test analyses and specimen examinations to ensure that acceptable levels of analytic performance are maintained, and reporting any problem or concerns to assigned Technical Consultant or designee; Ensuring that all remedial actions are taken whenever...

  • Patient Care Associate/Unit Secretary

    1 month ago

    Bethlehem, Pennsylvania, United States Partners Healthcare System Full time

    Cooley Dickinson is the hospital for individuals to learn, grow and accelerate their career. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence. About Us With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing...

  • Dispensary Patient Care Consultant

    2 weeks ago

    Bethlehem, United States Jushi Full time

    **WHO IS BEYOND / HELLO?** We founded and built an entire company on two small words that have massive implications. In our industry, people are about the transaction - get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully focused on our...

  • Dispensary Patient Care Consultant

    1 month ago

    Bethlehem, United States Jushi Full time

    Job DescriptionJob DescriptionWHO IS BEYOND / HELLO?We founded and built an entire company on two small words that have massive implications. In our industry, people are about the transaction – get in, buy something, leave. They care about the bottom line. Not us, we believe in helping, in serving, in questioning, in being deliberate, intentional, fully...

  • Pediatric Home Care Agency Is Looking for a

    3 weeks ago

    Bethlehem, United States True Care Full time

    **Job description** **Be Part of Our Story**: Our dynamic home health team is on a mission to transform the lives of pediatric patients by delivering care that feels like family. We’re looking for a passionate Pediatric RN Case Manager to join us. Bring your expertise directly into the homes of children who need it the most, crafting care plans that...

  • Dental Nurse

    2 weeks ago

    Bethlehem, United States Dental Care of Braselton Full time

    Dental Hygienist Dental Care of Braselton is looking for a Dental Hygienist to join our team Tuesday thru Friday. Why Heartland Dental? As an elite clinical provider and patient advocate, you'll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining unparalleled education to enhance your clinical...

  • Pediatric Home Care Agency Is Looking for a Coo

    2 weeks ago

    Bethlehem, United States True Care Full time

    **Job description** **Be Part of Our Story**: Our dynamic home health team is on a mission to transform the lives of pediatric patients by delivering care that feels like family. We’re looking for a passionate Pediatric RN Case Manager to join us. Bring your expertise directly into the homes of children who need it the most, crafting care plans that...

  • Dental Hygienist

    4 weeks ago

    Bethlehem, United States Dental Care at Barrow Crossing Full time

    Job DescriptionDental HygienistDental Care at Barrow Crossing  is looking for a Dental Hygienist to join our team. As an elite clinical provider and patient advocate, you’ll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining unparalleled education to enhance your clinical skills. You’ll work in an...

  • Dental Hygienist

    4 weeks ago

    Bethlehem, United States Dental Care at Barrow Crossing Full time

    Dental HygienistDental Care at Barrow Crossing  is looking for a Dental Hygienist to join our team. As an elite clinical provider and patient advocate, you’ll receive best in class non-clinical support to provide exceptional lifetime patient care while obtaining unparalleled education to enhance your clinical skills. You’ll work in an environment that...

  • Patient Observer

    3 weeks ago

    Bethlehem, Pennsylvania, United States Mass General Brigham Full time

    Patient Observer - Per Diem Description Cooley Dickinson is the hospital for individuals to learn, grow and accelerate their career. We are seeking professionals who are committed to the highest quality patient care and will contribute to our on-going pursuit of excellence. About Us With energy and purpose, Cooley Dickinson Health Care, a member of the...

  • Patient Attendant

    3 weeks ago

    Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...

  • Travel Nurse RN

    1 month ago

    Bethlehem, United States TravelNurseSource Full time

    TravelNurseSource is working with ARMStaffing to find a qualified Long-Term Care RN in Bethlehem, Pennsylvania, 18017!Pay Information$2,380 per weekAbout The PositionLong Term Acute Care Hospital - critically ill patient population.24972572EXPTEMPJob RequirementsRequired for Onboarding5. RN Job DescriptionACLSBLSCore Mandatory Part I (Relias)Core Mandatory...

  • Patient Observation Attendant

    3 weeks ago

    Bethlehem, Pennsylvania, United States St. Luke's University Health Network Full time

    St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other...