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Patient Care Coordinator
4 months ago
Job Title: Patient Care Coordinator
Job Summary:
**Duties**:
- Greet and assist patients in a friendly and professional manner
- Schedule patient appointments and manage the appointment calendar efficiently
- Maintain patient records accurately and confidentially
- Answer phone calls, respond to inquiries, and provide information to patients
- Collaborate with healthcare providers to coordinate patient care services
- Verify insurance coverage and process billing information
- Ensure compliance with medical office procedures and protocols
Qualifications:
- High School diploma or GED - some college preferred
- Previous experience in a medical office setting
- Proficiency in medical terminology and administrative tasks
- Strong organizational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to multitask and work effectively in a fast-paced environment
- Ability to maintain confidentiality and handle sensitive patient information with utmost care
- Commitment to continuous improvement; willingness to grow and learn new skills in audiology related skills set (audiology practice software, sensitivity to hearing loss, possible career track in hearing care)
- Basic computer skills (Word, some Excel and QuickBooks
Occasional travel to attend training conferences is required (airline travel, hotel stays), generally 2 - 3 days, which may include a weekend, once or twice a year.
This isn’t just a job: it’s a commitment to a team, serving a real purpose, helping people stay connected with their loved ones and enjoy life.
Benefits included with full-time employment:
- Health insurance
- Retirement plan
- Paid time off
- Specialized Training, Coaching, and Mentorship
- Competitive Pay
- Potential Incentive/Bonus
Pay: $17-$19 per hour depending on experience
Office Hours: Monday to Friday 8:30 AM to 5:00 PM
**Job Types**: Full-time, Part-time
Pay: $17.00 - $19.00 per hour
Expected hours: 20 - 40 per week
**Benefits**:
- 401(k) matching
- Health insurance
- Paid time off
- Retirement plan
Schedule:
- Monday to Friday
Work setting:
- In-person
- Office
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Bethlehem, PA 18020 (required)
Ability to Relocate:
- Bethlehem, PA 18020: Relocate before starting work (required)
Work Location: In person
