Director, Endpoint Engineering

3 weeks ago

Newport Beach, United States Pacific Life Full time

Providing for loved ones, planning rewarding retirements, saving enough for whatever lies ahead - our policyholders count on us to be there when it matters most. It’s a big ask, but it’s one that we have the power to deliver when we work together. We collaborate and innovate - pushing one another to transform not just Pacific Life, but the entire industry for the better. Why? Because it’s the right thing to do. Pacific Life is more than a job, it’s a career with purpose. It’s a career where you have the support, balance, and resources to make a positive impact on the future - including your own.

We’re actively seeking a talented Director Endpoint Engineering to join our Infrastructure & End User Services leadership team on-site in our state-of-the-art Newport Beach headquarters or one of our other modern offices or hybrid as we believe in empowering our employees to get work done both in and out of the office.

As a Director Endpoint Engineering, you’ll play a key role in Pacific Life’s growth and long-term success by engineering solutions that enable our end user devices to be modern, seamlessly integrated into our digital workplace and ensure they are built, deployed and managed in a consistent, performant and secure manner. You will fill a role that leads a team of 8 people within Pacific Life Technology. Your colleagues will include other leaders across cloud, data center, identity, IT asset management, networking, security operations and service delivery and you will join a culture that looks to iteratively deliver, transform and optimize our end user computing and mobility environment.

**How you will make an impact**:
Lead service strategy, design, operation and continuous service improvement of enterprise level and global solutions aligned with departmental and organization goals
Collaborate with business and IT resources to analyze information and improve the employee experience surrounding end user device utilization, performance and behaviors based on metrics and employee feedback
Lead teams consisting of consultants, engineers and managed service provider members responsible for the design, installation, security and maintenance of our client-computing environment and technology solutions
Leverages data to drive automation and optimization initiatives across engineering capabilities, resulting in increased security and efficiency of the teams

**The experience you will bring**:
10+ years of experience leading an endpoint engineering team responsible for managing physical, virtual and mobile devices for a Forturne 500 business (prefer global scope)
7+ years of experience managing a Windows 10/11 environment using Microsoft Endpoint Configuration Manager and Microsoft Intune
7+ years of experience managing virtual desktop infrastructure consisting of at least one platform (i.e., Citrix, AWS Workspace, Windows 365 Cloud PC)
7+ years experience managing policy and configuration settings using Active Directory Group Policy Objects (GPOs), and Microsoft Intune (i.e., Configuration Profiles, Compliance Policies, Conditional Access Policies)
3+ years of experience managing a Mac environment using Jamf and Apple Business Manager
B.S/MS in Engineering and/or Computer Science or equivalent experience

**What will make you stand out**:
Effective communicator with the ability to interact with a wide variety of stakeholders and presenting the business side of technical topics to diverse audiences
Superior customer service mindset and solution delivery focus
Ability to influence others and lead geographically diverse teams
Ability to build consensus in a team of highly skilled technical individuals
Working knowledge of endpoint operating systems components and demonstrable experience of establishing and managing configuration baselines aligned with industry standard benchmarks

You can be who you are.

**Base Pay Range**:
$175,860.00 - $214,940.00

Your Benefits Start Day 1

Your wellbeing is important to Pacific Life, and we’re committed to providing you with flexible benefits that you can tailor to meet your needs. Whether you are focusing on your physical, financial, emotional, or social wellbeing, we’ve got you covered.

Prioritization of your health and well-being including Medical, Dental, Vision, and Wellbeing Reimbursement Account that can be used on yourself or your eligible dependents

**Generous paid time off options including**: Paid Time Off, Holiday Schedules, and Financial Planning Time Off

Paid Parental Leave as well as an Adoption Assistance Program

Competitive 401k savings plan with company match and an additional contribution regardless of participation

**EEO Statement**:
Pacific Life Insurance Company is an Equal Opportunity /Affirmative Action Employer, M/F/D/V. If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a

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