Computer Systems Analyst

Today
- Secret
- Unspecified
- Unspecified
- IT - Software
- Kittery, ME** (ON-SITE/OFFICE)**
- Computer Systems Analyst - Active Secret Clearance REQUIRED
Position Description
CGI is a team of business, strategy and technology professionals who bring operational experience and a value-driven methodology to help our clients make the best decision for their mission. CGI is seeking a Senior Computer Systems Analyst to support a Navy organization responsible for providing integrated logistics, engineering, information technology expertise, and a range of products and services to all facets of the Navy's worldwide logistics support structure.
The Computer Systems Analyst defines, documents, analyzes, performs, and interprets requirements for new and/or modified tactical systems. Investigates and resolves operational problems in conjunction with other engineering and technical personnel. Participates in the development, maintenance and refinement of internal quality control and reliability of programs.
Your future duties and responsibilities
- Elicit comprehensive business requirements using techniques such as interviews, workshops, surveys, and observations, ensuring accuracy and inclusiveness.
- Document business requirements clearly in structured formats, such as Business Requirement
- Documents (BRDs), Functional Requirement Documents (FRDs), Use Cases, User Stories, and Process

Flows, for a common understanding among all stakeholders.
- Analyze and document current business processes through techniques like process flow diagrams and swim lane diagrams to comprehend workflows.
- Propose optimized processes aligned with business objectives, reducing redundancies, and enhancing efficiency.
- Assess the feasibility of business process reengineering for improvements. Monitor and evaluate implemented process enhancements, continuously seeking stakeholder feedback for further opportunities.
- Prepare a detailed and well-structured business case document presenting project objectives, benefits, costs, risks, and other vital information for aiding decision-making by key stakeholders and senior management.
- Develop a comprehensive test plan outlining the testing scope, objectives, test scenarios, test cases, test data, and resources required for each project phase.
- Create detailed test cases and test scripts based on defined test scenarios, documenting steps, expected results, and any necessary preconditions or test data.
- Monitor and enforce quality standards throughout the software development lifecycle, identifying and tracking defects, collaborating with the development team for resolutions, and conducting retesting to validate fixes before release.
- Facilitate and support User Acceptance Testing (UAT) efforts, coordinating with end-users to validate the solution's functionality and verify it meets business needs before deployment.
- Develop strategies for managing organizational change during implementation, including communication plans, training programs, and addressing resistance to ensure smooth adoption.
- Create comprehensive end-user documentation, such as user manuals, guides, and FAQs, to provide clear instructions on effectively using the new IT system.
- Offer continuous support to end-users, assisting them with software-related inquiries, and providing training as needed to enhance their understanding and usage of the system.
- Diagnose and troubleshoot technical issues reported by end-users related to the off-the-shelf software, providing timely resolutions or escalating to the appropriate support channels.
- Customize the off-the-shelf software to align with specific business needs and requirements, ensuring optimal system functionality for the organization.
- Establish and maintain effective communication with the software vendor, reporting bugs, requesting enhancements, and staying informed about software updates or patches.

Required qualifications to be successful in this role
- Bachelor's degree in computer science or a related information technology field.
- 7 years of experience as a software developer.
- Experience analyzing system designs in order to increase organizational efficiency
- Experience with the development and implementation of software and hardware solutions
- Demonstrated ability to find innovative solutions to computer issues when necessary
- Clearance Secret (IT-II)

Desired Skills:

- Ability to write and execute JIRA queries
- Familiarity with creating manual test scripts

CGI is required by law in some jurisdictions to include a reasonable estimate of the compensation range for this role. The determination of this range includes various factors not limited to skill set, level, experience, relevant training, and licensure and certifications. To support the ability to reward for merit-based performance, CGI typically does not hire individuals at or near the top of the range for their role. Compensation decisions are dependent on the facts and circumstances of each ca