Front Desk Agent

3 weeks ago


Bozeman, United States SpringHill Suites By Marriott Bozeman Full time

We're currently looking for a seasonal front desk agent to work mid-afternoon shifts

Job Summary:
As a Front Desk Agent you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest.

Duties/Responsibilities:

- Perform all check in and check out tasks
- Operate the front desk according to standard operating procedures and with exceptional guest service
- Know emergency procedures and ow to respond
- Complete daily reports, audit correspondence, as required by shift
- Receive and confirm credit cards for validity and acceptability
- Welcome guest upon their arrival and assign rooms
- Take incoming calls, online and in-person room booking requests, and answer questions about guests needs involving room rates, available rooms, amenities, and special requests
- Communicate with housekeeping to make sure guest rooms are ready
- Manage online and phone reservations
- Respond to clients complaints in a timely and professional manner
- Create incident reports for guest injuries/issues when required
- Maintains a high standard of personal appearance and grooming, which includes compliance with the dress code policy
- Performs other related duties as required

Required Skills/Abilities:

- Proficient in Microsoft Office Suite or similar software
- Work experience as a Front Desk agent preferred
- Level5 High Touch service
- Excellent communication and organizational skills
- Flexibility with shifts and scheduling
- Must be available weekends and/or holidays
- Must have transportation to and from work
- Must have stellar attendance and punctuality

Education and Experience:

- High School diploma
- At least 2 years of work experience in Front Office Management as a Front Desk Supervisor, Assistant Front Office Manager, or similar position in the hospitality industry

Physical Requirements:

- Must be able to remain in a stationary position during shift.
- Must be able to access and navigate the facility.
- Employees are required to adhere to safety requirements by wearing the appropriate personal protective equipment.
- Work is routine and repetitive in nature and may require strenuous physical exertion at times, including the ability to move objects weighing up to 50lbs.

**Job Types**: Full-time, Part-time

Pay: From $20.00 per hour

Expected hours: 16 - 28 per week

**Benefits**:

- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance

Schedule:

- Day shift
- Evening shift
- Holidays
- Morning shift

Work setting:

- In-person

Ability to Relocate:

- Bozeman, MT 59715: Relocate before starting work (required)

Work Location: In person


  • Front Desk Agent

    1 month ago


    Bozeman, United States Best Western Plus GranTree Inn Full time

    Driftwood Hospitality Management’s company culture empowers our associates to take initiative, be proactive, and contribute to the success of their property with well-defined strategies and objectives. Driftwood Hospitality Management is renowned for our fully integrated approach to hospitality services — all with outstanding client service. Our team is...

  • Front Desk Agent

    2 weeks ago


    Bozeman, United States InnVentures IVI LP Full time

    Come work at one of the top 10 Springhill Suites Nationwide! Great benefits, work culture, and hotel discounts! **OUR STORY:** If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about...

  • Front Desk Associate

    3 weeks ago


    Bozeman, United States Level5 Hospitality Full time

    Job DescriptionJob Descriptionob Summary: As a Front Desk Agent you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest. Duties/Responsibilities:Perform all check in and check out tasks Operate the front desk according to standard operating...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Job DescriptionJob DescriptionHotel Front Desk Receptionist 3pm-11pm Part-timeWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they...


  • Bozeman, United States Level5 Hospitality Full time

    Job DescriptionJob DescriptionWe're currently looking for a seasonal front desk agent to work mid-afternoon shifts!Job Summary: As a Front Desk Agent you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest. Duties/Responsibilities:Perform all...


  • Bozeman, United States Level5 Hospitality Full time

    Job DescriptionJob DescriptionJob Summary: As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay. Your goal is to provide Level5 Hospitality and service for each and every guest. Duties/Responsibilities:Perform all check in and check out tasks Operate the front desk according to standard operating...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Job DescriptionJob DescriptionWe’re looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You’ll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal...


  • Bozeman, Montana, United States Comfort Inn Bozeman Full time

    Job DescriptionJob DescriptionWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate...

  • Front Desk Supervisor

    2 weeks ago


    Bozeman, United States Kimpton Hotels & Restaurants Full time

    Job SnapshotWhy We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the...


  • Bozeman, United States SCI Hotels LLC Full time

    Job DescriptionJob DescriptionThe Country Inn & Suites in Bozeman, MT is currently seeking friendly individuals who enjoy providing excellent guest service. The Front Desk associate’s primary responsibility is to ensure guest satisfaction by providing professional and courteous front desk service. The Front Desk Associate is also responsible for providing...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Do you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested in working in a high-energy...


  • Bozeman, United States Comfort Inn Bozeman Full time

    Job DescriptionJob DescriptionDo you have a passion for service and love to put a smile on people’s faces? Then you might be an excellent fit for the hotel front desk agent position on the guest services team! You’ll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay. Job seekers interested...

  • Guest Service Agent

    1 month ago


    Bozeman, United States Kimpton Hotels & Restaurants Full time

    Job SnapshotWhy We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the...

  • Guest Service Agent

    3 weeks ago


    Bozeman, United States Kimpton Hotels & Restaurants Full time

    Job SnapshotWhy We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the...


  • Bozeman, United States Big Sky Oral & Facial Surgery Full time

    Job DescriptionJob DescriptionRECEPTIONIST AT ORAL & MAXILLOFACIAL SURGERY PRACTICEGreet patients and establish positive rapportCoordinate patient intake and checkoutEnter medical history into EMRProduce prescriptions per doctor’s orderEnter patient insurance information, check insurance benefitsFollow up with patients and insurance companies as...


  • Bozeman, Montana, United States Kimpton Hotels & Restaurants Full time

    Job Snapshot Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That...


  • Bozeman, United States Kimpton Hotels & Restaurants Full time

    Job Snapshot Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart....

  • On Call Night Auditor

    4 weeks ago


    Bozeman, United States Kimpton Hotel Full time

    Why We're HereWe believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel disconnected. He initiated a new boutique hotel standard and environment where people could connect, from the heart. That was the goal then,...